Guest User
October 22, 2024
We relocated from United States and visited Chennai for the first time and had the pleasure of staying at Citadines OMR for over 37 days, which felt just like home. Our experience was truly wonderful. The hotel is ideally situated near the IT hub, making it convenient for our needs. The rooms are spacious, clean, and comfortable, equipped with all the amenities we could ask for. The staff is incredibly friendly and attentive, providing excellent service throughout our stay. We especially enjoyed the delicious and varied breakfast each morning, which added to our positive experience. We would like to express our heartfelt gratitude to Mr. Wasim Akram, the Duty manager at the hotel, for making our 37-day stay truly exceptional. His assistance throughout our visit, from check-in to check-out, was invaluable. He patiently answered all our questions—no matter how basic—regarding shops, food options, and rental homes, which was especially helpful as we are new to Chennai. Mr. Wasim's kindness and professionalism stood out, and it was clear that he genuinely cares about his guests. I also noticed him skillfully managing other clients, always attentive and approachable. His dedication to excellent service significantly enhanced our experience, and we are truly grateful for his support.