Hoshino Resorts KAI Poroto
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shiraoi

Hoshino Resorts KAI Poroto

2025 Asia 100 – Hot Spring Hotels
1-1018-94 Wakakusa, 059-0902 Shiraoi Town, Shiraoi District, Hokkaido, Japan
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When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. This 4-star ryokan is within the region of Rusutsu Resort.Show More
We Price Match
At night, a cityscape with illuminated buildings and water in the foreground at Hoshino Resorts KAI Poroto
Last booked 58 mins ago
The hotel is situated in a unique setting and features a private pool at Hoshino Resorts KAI Poroto
A modern bedroom on an upper floor with large windows and double beds that offer a view of the water at Hoshino Resorts KAI Poroto
The view from the top deck is serene and tranquil, featuring an island at Hoshino Resorts KAI Poroto
Highlights
Superb views
Free parking
Lots to do
Amenities
Hot springsFree
ParkingFree
Wi-Fi in public areas
Luggage storage
24-hour front desk
English
Japanese
Lobby bar
All Amenities
Property Description
When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. This 4-star ryokan is within the region of Rusutsu Resort.
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4.4/5
Very Good
A particularly good wet spring hotel, the facilities and services are unexpectedly good
All 61 Reviews
Surroundings
Airport: New Chitose Airport
(52.8 km)
Train: JR Shiraoi Station
(1.5 km)
Train: JR Shadai Station
(5.7 km)
Landmarks: yayhanokkar cise Workshop (Upopoy)
(<100m)
Landmarks: 体験学習館別館2
(120m)
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Rooms

Guest Reviews

Services & Amenities

Policies

TA3 Western-Style Room
6

TA3 Western-Style Room

3 Single bed
42m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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RA3 Western-Style Room with Outdoor Bath
11

RA3 Western-Style Room with Outdoor Bath

3 Single bed
56m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
RB2 Western-Style Suite with Outdoor Bath
1

RB2 Western-Style Suite with Outdoor Bath

2 Single bed
71m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
FA4 Western-Style Room
5

FA4 Western-Style Room

4 Single bed
71m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Guest Reviews

4.4/5
Very Good
61 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.4
  • Location4.1
  • Service4.5
Average for similar properties in Shiraoi
Most Mentioned
AI Summary
Convenient location near cultural sites and natural beauty, including Lake Poroto and Mt. Tarumae. Impeccable service from friendly, multilingual staff.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2025
已經去了第二次了 風格獨特 温泉不錯
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
Upon arrival, we were informed that our booking was made for only one guest, which may have been an oversight during the reservation process. We acknowledged this mistake and agreed to pay an additional 16,400 yen for the second guest to stay on the first night to avoid further issues. However, the situation escalated on March 4th when we decided to check out early, despite having paid for the room until March 5th. After dinner, the staff member who handled my check-in informed me that I could not be with my girlfriend after 3:00 PM, which I found to be an unusual and unreasonable rule. Nonetheless, I left the hotel at that time and returned later to help my girlfriend pack for an early check-out. Upon checking out, your staff member Miyu Misumi informed me that we would be charged an additional 42,000 to 45,000 yen to re-enter the room. This charge was unreasonable, as we had already paid for the room until the 5th and were simply moving our belongings. Meanwhile, my girlfriend, who was seated in the dining area, was stopped from enjoying the dinner included in our package until the additional payment was made. This caused her considerable embarrassment in front of other guests. Miyu seemed to take pleasure in this situation, laughing while we tried to explain ourselves, which made us feel uncomfortable, humiliated, and disrespected. Additionally, we felt racially discriminated against. A staff member assumed I was from China before I showed my passport, which made us feel unfairly treated. This incident has caused significant emotional distress. We have had difficulty sleeping since then and are still deeply upset. We are even considering seeking psychological support to cope with the emotional impact of this experience.
歐‍力‍居
March 6, 2025
冬天❄️非常適合度假 環境優美 用餐品質佳
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 3, 2025
The view of the hotel is stunning, the open-air bath facing the lake soak no matter how long you will not want to get up, but the location is more inconvenient, otherwise you may not be able to drive. The hotel staff is super nice 🥰
Original TextTranslation provided by Google
X‍i‍n‍b‍u‍r‍u‍J‍o
March 3, 2025
The hotel is actually quite close to JR. After arriving at the station, don't go through the main entrance. Go out from the second-floor corridor to the north gate, and then walk for about seven or eight minutes. On weekends, you can take the circular bus from the main entrance of the station to get there directly. The style of the hotel is not my favorite. It is too deserted and uninhabited, but it is also simple and clean. The room is relatively large, cleaned, separated from wet and dry, and has a large floor-to-ceiling window. But you can only use the mirror in the bathroom to put on makeup, and the death light is terrible. The hotel is very good at design in small places. Guests staying in the hotel can participate in making their own sachets, and you can make your own flower and fruit tea in the lobby. It is low-cost and has a sense of experience. I paid extra money to participate in a performance at the Ainu Art Festival. Although I don't speak Japanese, it is still quite interesting. There are two hot springs in the hotel, one is circular and fully indoor, and the other is triangular and has outdoor. But the design problem, such a good geographical location, the scenery of the hot spring is blocked, even worse than the hot spring in the small hotel I spent more than 1,000 before. The hot spring temperature is not hot enough, and I don't feel satisfied in the winter. I think the food is pretty good. Some dishes are delicious and some are ordinary, but the waiter will introduce the various ingredients one by one, and the experience is good. However, compared with traditional hot spring hotels, there are fewer additional services. In terms of service, there is no welcome snack. The service staff are very smiling and friendly, and try to speak English. There is also a Chinese person. If you really have difficulty communicating, you can find him. I think it's okay to experience it once, but considering his style and few negative services, I recommend Bettei Furukawa in Noboribetsu.
Original TextTranslation provided by Google
p‍e‍p‍p‍y‍3‍3
February 19, 2025
혼자 주말끼고 료칸여행 하기에 너무 좋은곳! 다른 삿포로 료칸들도 가봤는데 진짜..여기가 훨씬 더 좋았어요! 중국인 한국인 대다수지만 객실수 자체가 적어서 다른 료칸보다 훠어어얼씬 조용합니다! 스텝들 다 너어무 친절하고 정말.. 물도 좋고 편해요 특유의 문화체험들도 즐거웠어요! 전통주도 마시고ㅎㅎ
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
The scenery of the hotel is really good. The Sanjiaotang has an outdoor part, where you can enjoy the lake view while taking a bath. It would be even better if it snowed. Moreover, there are not many rooms in the hotel. Even if it is full, there are few people in the hot spring, and the privacy is very good! The room I booked this time has a private hot spring, but the waiter did not explain in detail how to use it when introducing the room, such as how to use the heating equipment and how to open the window. I hope the details can be better and more thoughtful. The food in the hotel tastes OK, but the ingredients are relatively simple. In general, it is a place with few people and beautiful scenery, where you can enjoy the hot springs, but the price is relatively not so cost-effective.
Original TextTranslation provided by Google
N‍i‍c‍k‍ ‍C‍h‍e‍n‍ ‍T‍W
December 15, 2024
The scenery is stunning, the unique infinity hot spring pool, you can enjoy bathing at the winter lake while enjoying the snow scenery. After bathing in the warm bath, free popsicles are thoughtfully prepared. It is truly a luxurious hot spring trip in Hoshino with two meals a day.
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Restaurant
Restaurant
More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Facilities for Children

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 42
When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. This 4-star ryokan is within the region of Rusutsu Resort.

Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Make yourself at home in one of the 42 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles.

Frequently Asked Questions

What is the cancellation policy for Hoshino Resorts KAI Poroto?

The cancellation policy for Hoshino Resorts KAI Poroto varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hoshino Resorts KAI Poroto?

Standard check-in time at Hoshino Resorts KAI Poroto is 15:00-18:00 and check-out time is 12:00.

Can I bring my pet inside the Hoshino Resorts KAI Poroto?

As much as we love pets, unfortunately, we are unable to accommodate them in Hoshino Resorts KAI Poroto.

Is there a restaurant at Hoshino Resorts KAI Poroto?

Except for the breakfast, there is no restaurant in Hoshino Resorts KAI Poroto. However, within short driving distance, you’ll have access to a wide variety of restaurants.

How far is the Hoshino Resorts KAI Poroto from the closest airport?

The closest airport is New Chitose Airport, and it is about 45 mins from hotel by car (52.8 km).

Is airport shuttle service offered by Hoshino Resorts KAI Poroto ?

No, the Hoshino Resorts KAI Poroto doesn't offer airport transfer services.

About This Property

Nearest AirportNew Chitose Airport
Distance to Airport54.1KM
Nearest Train StationJR Shiraoi Station
Distance to Train Station1.48KM
Average Price FromPHP29338
Hotel Star Rating4