Cafe Shillong Bed and Breakfast

We had absolutely amazing experience at this place. Worth every penny spent. The place is great and it's facilities very good. The staff behaviour specially the manager needs special mention. They arranged for our local transport and food as we wanted it. It is very next and clean. I would recommend the place for family holiday.

Don't go by pictures, they're misleading. I was travelling with my parents on 28th April and had booked a triple occupancy room. Upon reaching the location we saw that it is situated at a high risk turn and very steep, all passengers have to get out of the car so that the car can climb the slope. Having ahead parents meant they had to walk the steep slope to get to the cottage. This was just the beginning- upon checking in we realised the room just has one standing fan, when requested if one more could be provided since we were three people, the lady who was managing there was extremy rude. They will not accommodate any request, I repeat any request! Truth be told I wanted to meet the owner/host as I had read about her but when I enquired if the owner would be visiting, one of the helpers said yes she might but the lady manager again responded very rudely saying the host never visits. When asked for wifi password they will route you to your room intercom device- information om network and password written there,but when you open your device you won't find the network, when you complain they will make faces and switch the router on which ultimately will be switched off in a matter of few minutes., if you qsk again they say not ohr issue. Breakfast is nothing but watery sambar tasting like hot boiled water with salt, onlh saving grace there is the bread toast and boiled egg(no omlettes). The staff is highly unbothered abd doesnt bothwr to respond and no staff will be on the property after 10 pm. The toilet seat was soiled when we checked in. Avoid avoid avoid!

I went to visit Shillong after many years with my children, and booked for three nights, but I left after 2 nights. I had booked 2 rooms and asked that we may be accommodated near each other. This was refused. I stayed at the new building that was set apart from the main building. My room had no wifi access and in spite of me telling them about it , I did not get any help. The TV did not work and lastly there was a power cut every night from 12 to 5 am. This I was told was all over Shillong, because the State Govt imposed it. I am not sure about that, but this is a safety issue and they should be upfront and tell their guests about it well in advance. If this was to be the case they should provide flash lights and candles to their guests. I had a guest knock at my kids door at 4 am because she had no idea what to do in the dark!! For future guests I recommend that you ask about which room you will get and insist on the main building. Also make sure that they give you candles and matches or flash lights. One thing that I did enjoy was the breakfast served in the morning. The kitchen staff was very accomodating.

I will tell you exactly why you should not visit this property. I visited this on month of June. 1) ZERO SECURITY. Some boarders left front door open at 1:30 midnight and nobody not a single security was in sight who had responsibility to close it 2) NO POWER BACKUP : there was loadshedding from 12 am-4am and i was sitting there in pitch dark for a room that i paid 3717 a night. And i was dead scared of dark. It was clearly mentioned they had power backup 3) Shillong often has blackout hours and as a hotel service they didn't have the minimum sense to aware their boarders of the same . 4) front door was left unlocked 5) no proper ceiling fan or ac. And it was scorching heat on 3rd morning . I was sweating like anything yet they didn't have the facility because they want you to live like a caveman. ( And mind it they were charging 3717 a night for nothing ) 6) towels were torn hard and old 7) on MakeMyTrip it was showing 3717 with tax and on call they demanded 4000+12% tax . 8) zero continuous warm water if you need it. One soap and two shampoo satchet left . Overall please don't visit this property if you want comfort

The place is indeed a fairy tale place with exquisite furniture and colonial architecture.. the behaviour of the staff will surely touch the visitors. This bed and breakfast is without any grill relaxing yet elegant stay for family or other visitors

If you want a heritage feel, you can opt for this stay. We stayed in the rooms just beside the reception area. Rooms were large and had quite a vintage feel with large ceilings and wooden floors. Though the walls are very thin and everything can be heard of. The breakfast option could have been better else a nice place to stay in.