Hotels in Hebei Provincial Museum, Shijiazhuang

Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.

The room was clean and tidy, with complete facilities, and welcome fruit and sugar-free pear juice were given as gifts. The customer service called in advance to understand the accommodation needs and reserved a parking space. The hotel has its own parking lot, and the staff arranged every car entering in a timely manner, which was very orderly.

Following the previous comment, family outing. Because the child felt uncomfortable after checking in, he vomited just after taking the medicine. Jin Li, the night shift supervisor of the housekeeping department, happened to be checking the room next door. He quickly came to help deal with the vomit and brought a thermometer to the child. When he learned that the child had not eaten yet, he sent white porridge and egg custard to the child. Thank you very much for the timely help of Jin Li, and thank Master Feng Baoqiang, the master who is responsible for cleaning the carpet. There are many types of breakfast. Due to the large flow of customers during the festival, the breakfast staff of the cafe are very busy, hard-working and enthusiastic in providing services to the guests, but they are still overwhelmed, which can easily cause unnecessary customer complaints. In summary, as a four-star hotel, the services of the three front-line departments of the International Building lobby, guest rooms, and catering, as well as the parking lot security personnel, are still worthy of recognition. It is worth recommending to friends and worth staying again. Once again, special thanks to Jin Li, the supervisor of the housekeeping department, for his thoughtful and enthusiastic service.

The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile.

High grade, extremely cost-effective, one bedroom and one living room, equivalent to a suite!

Ctrip willingly gave this hotel the first review. The service attitude is just right, not overly enthusiastic, but responsive. The child took a nap and asked for a late check-out to 2:30. I was ready to pay extra, but the front desk staff told me without hesitation to ask for it from the supervisor. The most important thing is that the hotel is clean and spacious, and the sleep is comfortable. We arrived very late that day and had planned to go to bed directly, but looking at the clean room, I felt embarrassed to go to bed without taking a shower... I have been to Shijiazhuang several times and stayed in different types of hotels, both more expensive and cheaper than this one, and this one is the most comfortable. The actual room is better looking and brighter than the photo. I will stay here again next time.

I chose this highly rated hotel for my trip, and it really didn't disappoint. The location is quite good, there are many choices for nearby entertainment and dining, and it's also interesting to walk around. The subway station is right at the door, which is convenient. The hotel is said to be the tallest building in Shijiazhuang in the 1980s, with a sense of history. Except that the room is a bit cramped, the decoration, facilities, hygiene, and service are all satisfactory. It is cost-effective and recommended. The wooden hangers in the room can be replaced, which has a sense of history.

The hotel is located in the city center, and there is a subway station just outside for easy travel. The reservation department called in advance to arrange the room. The hotel check-in was fast, the room was clean, and fruits were given. The hotel staff was very enthusiastic and the service was very considerate. I will choose Ximei Hotel again on my next business trip.

The location is good. It is very convenient to go anywhere in the city center. There is a bus stop and subway right outside. It is very close to the Hebei Provincial Museum. The room is clean and the front desk service attitude is very good. The breakfast is very rich and is in a buffet style. There are basically all kinds of food. This is a very satisfying trip

A hotel with very good service. Although the hardware is relatively old due to the old facilities of the old hotel, the service is outstanding. Every staff member I met is trained and uniform. The service is not only polite but also warm. There is also a shuttle bus to Zhengding Ancient City, which is great. The service staff, from the lobby manager to the cleaning lady, are all responsive. I especially praise Manager Lu and the cleaning staff Wang Meili. One can communicate and solve problems effectively, and the other is responsive and very friendly. I forgot to take pictures of the hotel. Shijiazhuang is also very beautiful.