Find 5-Star Hotels in Shijiazhuang

The hotel has above-ground and underground parking lots. During the May Day holiday, there was basically no space on the ground, but there were quite a few underground parking spaces, but they were basically full. The hotel is close to the government and you can see the TV tower. It is well decorated and has a complete range of facilities, including swimming, fitness and buffet. Welcome fruit is provided in the room. The house is square and the mattress is very thick, the pillows are moderately soft and hard, the curtains have a good shading effect, the TV signal is slightly worse, the room is very clean, and the attitudes of all kinds of waiters are very good.

The hotel is located by the Hutuo River, very close to Zhengding Ancient City. It is a courtyard-style hotel. The environment is beautiful. There are trees and water. It is quiet and comfortable. This time we upgraded to an executive room. It is very clean and comfortable. This is the third time our family has stayed here. Zhengding's home! It has all the necessary facilities and services. From the hotel front desk staff to the concierge, restaurant, cleaning, and service staff, they are all very patient and friendly. The restaurant is also good. We tried breakfast, lunch, and dinner. It was very good. Highly cost-effective. I will come again in the future. Good reviews!

Come to Shijiazhuang to do business and choose to stay at the Intercontinental Hotel.Everything in the hotel is good.Vicky, the service is in place

The hotel is very good, with a great location. There are many attractions and shopping malls around. It is very convenient. The service during the stay was incredible. Thanks to Manager Hui and Brother Xiao Han from the front office for helping a lot. Special thanks. I will come again next time

**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.

The hotel has an excellent location, opposite the museum, and is very convenient for eating, drinking and leisure. More importantly, the hotel is in good condition and has very good humanistic care. The front office manager Gao Xuecheng and Xiao Wu provide warm and thoughtful service, and the room attendant Han Xiuting prepares warm fruits and pear juice. It is really a very comfortable experience!

This time I came to Shijiazhuang, I chose Ximei Hotel to stay. The room was clean and sanitary, and the mattress was moderately soft and hard. The family room we stayed in was very suitable for my parents to bring me (yes, I am a child), full of childishness. The hotel has free parking and is located in the city center, which is very convenient to go anywhere. It is very close to the museum, and the most important thing is that it is very close to Beiguo Shopping Mall. Shopping lovers are ecstatic and it is worth recommending 👍🏻

The environment is good, the service is also very good, I am impressed by Alice in the front office department, warm and professional, long and beautiful, there is a gas station at the door, it is very convenient to wash the car and refuel. recommend!

Super satisfied, the receptionist is very handsome and attentive, the room is very comfortable! ! Fruits were also given. Lotus hand sanitizer and hand cream were unexpected, and the disinfection was in place! Even when I called the housekeeping department at 4 a.m., they were gentle and not impatient. I booked a room at last minute for New Year's Eve. The price was not expensive and the room was very good! ! ! We even gave you a drink when you checked out. It really made me want to stay here again in the future! (Let’s compare our toes in the bathtub)

Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.