Top 5-Star Hotels in Shijiazhuang

A very well kept facility with friendly, helpful staff. If you’re not comfortable with heights, don’t stay here. Even if you aren’t, consider it. I would recommend the executive suite with the 180 degree window coverage; a beautiful view to wake up to~

I am very disappointed with the management of the swimming pool at 6th floor regarding to : 1. No life guard provided and allow non-guest swimming lessons occupying the whole pool without the area separated. 2. There are three so-called coaches to look after the pools but they all turn a blind eye when seeing someone break the safety codes including diving. 3, as you know no matter the business arrangement between intercontinental and the pool operation team, we as a guest the interest of us should prevail over the non guest learners of the swimming lessons. 4. I have repeatedly reminded the swimming coaches about the issue but they just do not pay any attention and performed any precautionary actions.

I stayed at your hotel before the Spring Festival. The experience was very impressive, especially the front desk staff Xiao Ma who was like ”Yang Guifei” and Xiao Yan from the security department. They were warm, considerate and caring. I felt the warmth of home, which made this trip particularly comfortable. I believe that with such employees, your hotel will surely have a prosperous business. Thanks again [Rose]

I stay here every time I come to Shijiazhuang, because the location is very good, not far from the train station, and it takes about ten minutes to get there. When you cross the road on the left hand side of the hotel, you will find Xinbai, and when you cross the road diagonally, you will find Vientiane City. There is an underground passage on the right hand side. It is cold now, so it is warmer to walk down. There is a subway station down here, and it goes directly to Shijiazhuang Station in four stops. The service at the front desk and the guest room is very good. This time, they also gave me gifts during the Chinese New Year. In the past, mineral water was placed in the corridors on each floor, but it was not available this time. However, it was delivered quickly after a phone call. The swimming pool is not open now, and it costs more than 500 yuan a day, including breakfast for two. Disadvantages: The toilet (the automatic toilet makes a huge noise when it is used) and the air conditioner in the room I stayed in this time are very noisy. The cleaning is also a bit average. The most unsatisfactory thing is the service in the restaurant. I stayed here for two days this time, and the waiters in the restaurant did not smile as a whole. This morning, I went to the restaurant and put the dishes on the table. The waiter came to clean and lay the tableware. I saw it and immediately picked up the plate. She didn't even look at me, let alone say thank you. After all, I helped you reduce the workload, right? This is basic courtesy. There was also a lady cooking noodles. I said, ”Hello, do you have noodles now?” Then she glanced at me with a very unhappy look, and without saying a word, she picked up a bowl of cooked noodles and handed it to me, making me feel like I was eating her food. I don't know how the restaurant waiters are trained, but for Shijiazhuang, this hotel is considered high-end, and such service is really lacking.

The hotel has above-ground and underground parking lots. During the May Day holiday, there was basically no space on the ground, but there were quite a few underground parking spaces, but they were basically full. The hotel is close to the government and you can see the TV tower. It is well decorated and has a complete range of facilities, including swimming, fitness and buffet. Welcome fruit is provided in the room. The house is square and the mattress is very thick, the pillows are moderately soft and hard, the curtains have a good shading effect, the TV signal is slightly worse, the room is very clean, and the attitudes of all kinds of waiters are very good.

High grade, extremely cost-effective, one bedroom and one living room, equivalent to a suite!

The hotel is well-equipped, especially the facilities in the guest rooms, which make my stay comfortable and convenient. The hotel's interior and exterior are beautifully designed, full of artistic taste and details. Cleanliness of the guest rooms: First of all, I can praise the cleanliness of the guest rooms, such as the sheets and towels, which are very clean and have no odor. Service attitude: I can praise the attitude of the room service staff, who are very good, polite, warm and thoughtful, making us feel more like returning home, especially warm! ”Whether it is business or leisure, this hotel is an ideal choice.” I will come again next time

酒店設施很好，環境打理的很乾凈，餐廳的飯菜也很全面可口。5樓技師的手法很好，人也非常熱情。就是冬天給的暖氣太足了，有些熱。冰箱內的飲品是免費的，但沒説明清楚，離店時才知道。總體來説管理水平不錯，很滿意的入住。

Everything is very good, especially the hotel environment is very beautiful, and they also organized study tours. I encountered several lawn weddings, and the holiday was wonderful. There were wedding banquets every day during the holiday, and guests could only choose to eat at the buffet. There were only a few tables in the cafe where you could order food, and the remaining half of the tables were empty, saying that you could not eat at them, so you had to eat at the buffet. But you can't eat at the buffet all the time during your stay. I hope this aspect can be more flexible.

Service: Guo Jia and Liu Zilin are very enthusiastic and considerate of their customers. Because other colleagues were on the administrative floor, they also upgraded my room to live on the same floor. The other two waiters also checked out quickly. Great experience. Dedicated VIP lounge service is also provided to relieve travel fatigue. There are also fruits for free. Breakfast has many varieties and tastes good. Hygiene: Excellent, there are free disposable toilet pads, and the towels are also very clean and odor-free. The room was also clean. Environment: Very quiet, conducive to sleep Facilities: The bed is very comfortable, the writing desk is convenient for handling emails, and the Internet is fast. It has the accommodation experience of a five-star hotel. The transportation is convenient. Eating at the door is also very convenient.