Shijiazhuang Yuhua District Hotels

**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.

I had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay. The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help. A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression. I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality.

The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile.

Good business hotel if you have business in the Shijiazhuang High Tech business Zone. The hotel serve only breakfast there is no provision for lunch or dinner. It is new and clean hotel only for business travellers. There is shopping mall just 10 metre away where you can go for quick Lunch or dinner.

High grade, extremely cost-effective, one bedroom and one living room, equivalent to a suite!

The front desk service was very good. The temperature has been high these two days and the room was also quite warm. My face felt a little dry when I checked out in the morning, so I asked the front desk if they had hand cream. The girl who checked out gave me her own facial oil to use. Thank you so much. She even gave me two more bottles of water when she saw me going out, which was really nice. It was also very heartwarming when I was away from home. The room was also very good and cost-effective.

Ctrip willingly gave this hotel the first review. The service attitude is just right, not overly enthusiastic, but responsive. The child took a nap and asked for a late check-out to 2:30. I was ready to pay extra, but the front desk staff told me without hesitation to ask for it from the supervisor. The most important thing is that the hotel is clean and spacious, and the sleep is comfortable. We arrived very late that day and had planned to go to bed directly, but looking at the clean room, I felt embarrassed to go to bed without taking a shower... I have been to Shijiazhuang several times and stayed in different types of hotels, both more expensive and cheaper than this one, and this one is the most comfortable. The actual room is better looking and brighter than the photo. I will stay here again next time.

The Vienna international hotel is a great choice for your staying in Shijiazhuang. The staff courtesy will let you feel comfortable. A special mention to the breakfast quality which was beyond my expectations. I’d recommend this hotel for your trip!

The location is good. It is very convenient to go anywhere in the city center. There is a bus stop and subway right outside. It is very close to the Hebei Provincial Museum. The room is clean and the front desk service attitude is very good. The breakfast is very rich and is in a buffet style. There are basically all kinds of food. This is a very satisfying trip

Environment: very good French style Hygienic: The ground is bright like a mirror Service: Very loving to help me push my luggage, patient, especially the little brother at the front desk, especially enthusiastic to help me put my luggage The front desk service of the hotel is very intimate, the staff is warm and thoughtful, the check-in is fast, and the problem is solved in a timely manner. Meet the needs of guests, make people feel warm and comfortable, the bed is comfortable, the environment is very good, and the lighting is good! Equipped with a table and a small sofa, very quiet. The bathroom wash towel bath towel is individually packaged. The hotel is in a good location, in the city center, close to the subway station, train station, convenient travel.