**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures**
Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us.
The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests.
Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night.
On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area.
However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight.
In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.
I had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay.
The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help.
A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression.
I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality.
The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile.
Outstanding
911 reviews
9.5/10
Price from
AU$89
per night
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Good business hotel if you have business in the Shijiazhuang High Tech business Zone. The hotel serve only breakfast there is no provision for lunch or dinner. It is new and clean hotel only for business travellers. There is shopping mall just 10 metre away where you can go for quick Lunch or dinner.
The front desk service was very good. The temperature has been high these two days and the room was also quite warm. My face felt a little dry when I checked out in the morning, so I asked the front desk if they had hand cream. The girl who checked out gave me her own facial oil to use. Thank you so much. She even gave me two more bottles of water when she saw me going out, which was really nice. It was also very heartwarming when I was away from home. The room was also very good and cost-effective.
Ctrip willingly gave this hotel the first review. The service attitude is just right, not overly enthusiastic, but responsive. The child took a nap and asked for a late check-out to 2:30. I was ready to pay extra, but the front desk staff told me without hesitation to ask for it from the supervisor. The most important thing is that the hotel is clean and spacious, and the sleep is comfortable. We arrived very late that day and had planned to go to bed directly, but looking at the clean room, I felt embarrassed to go to bed without taking a shower... I have been to Shijiazhuang several times and stayed in different types of hotels, both more expensive and cheaper than this one, and this one is the most comfortable. The actual room is better looking and brighter than the photo. I will stay here again next time.
The Vienna international hotel is a great choice for your staying in Shijiazhuang. The staff courtesy will let you feel comfortable. A special mention to the breakfast quality which was beyond my expectations. I’d recommend this hotel for your trip!
The location is good. It is very convenient to go anywhere in the city center. There is a bus stop and subway right outside. It is very close to the Hebei Provincial Museum. The room is clean and the front desk service attitude is very good. The breakfast is very rich and is in a buffet style. There are basically all kinds of food. This is a very satisfying trip
Hotel near Shijiazhuang Railway Station,Shijiazhuang37.6% of visitors choose this area
MM492120****2025.10.13
Environment: very good French style
Hygienic: The ground is bright like a mirror
Service: Very loving to help me push my luggage, patient, especially the little brother at the front desk, especially enthusiastic to help me put my luggage
The front desk service of the hotel is very intimate, the staff is warm and thoughtful, the check-in is fast, and the problem is solved in a timely manner. Meet the needs of guests, make people feel warm and comfortable, the bed is comfortable, the environment is very good, and the lighting is good! Equipped with a table and a small sofa, very quiet. The bathroom wash towel bath towel is individually packaged. The hotel is in a good location, in the city center, close to the subway station, train station, convenient travel.
Excellent
383 reviews
9.7/10
Price from
AU$79
per night
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10.0/10
Perfect
ZZM517271****All five stars are lit, the hotel is particularly new, the lobby is very spacious, the service attitude is really great, the facilities in the room are very particular, the large shower space, full of orange smell, very close to Wanda, although there is government construction downstairs, but there is almost no sound when the window is closed. First time staying in such a perfect hotel
GGuest UserThe quality of the bed in the room is absolutely perfect, the mattress is just right, lying on it like being wrapped in clouds, you can relax after a day of running around, and you sleep extraordinarily every night.
The design is full of intentions, warm color lighting with simple layout, no extra decoration but particularly warm, the details of the layout let people instantly relieve fatigue, there is a kind of ”home” intimacy.
GGuest UserThe hotel environment is superb, clean and tidy and warm, and the bedding is comfortable and sleeps soundly. The waiter is warm and thoughtful, responsive and intimate, recommended and recommended, come back next time!
1118613****The location is in the city center, surrounded by supermarkets, snack bars, and restaurants, all convenient. The handsome guys and girls at the front desk respond quickly to guests' requests, are strong in execution, and are thoughtful and meticulous. Due to a sudden light rain, the car window glass was dirty. The cleaning lady enthusiastically took out the glass cleaner to help clean it. The restaurant lady came to help operate the coffee machine after cooking the noodles. The room was cleaned in a timely manner. In short, the entire hotel has an atmosphere of passionate service. I have stayed at Mercure in Nice, France, South Hampton in London, and in Guangzhou and Yangzhou in China. The Shijiazhuang Yuhua store is the only one with complimentary drinks, which was a little surprise.
AAnonymous UserThe hotel is fully equipped, the room is clean and tidy, the bedding is soft and comfortable, and the sleep is very fragrant! The front desk service is warm and thoughtful, asking for directions, check-in is particularly patient, the location is convenient and quiet, the price is super high, and will come again next time! The front desk Xiaoshuai service is very good and very warm!
MM2drk7xf3****I came to play with my friends. I saw several stores and finally chose this store. It really didn’t disappoint me. First of all, I came to the front desk to check in. The lady’s service attitude was very good. She also introduced us to the delicious and fun surroundings. The room is big and spacious. The sanitation is also in place. The whole house is smart. Equipment and facilities are relatively advanced, very satisfied
What's the average price of hotels near Yuhua District this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Yuhua District in Shijiazhuang is AU$46. Prices fluctuate often; this rate is for reference only.
What's the average price per night of hotels near Yuhua District
According to Trip.com's data, the average price per night at hotels near Yuhua District in Shijiazhuang is AU$65. Prices fluctuate often; this rate is for reference only.
Which popular hotels near Yuhua District have pools?
Summer is a great season to take your kids or family on a trip to Yuhua District in Shijiazhuang.
InterContinental Shijiazhuang
is a popular hotel with a pool.