Comfort Inn & Suites Sheridan

Unbelievable bad hotel experience. We had a ground floor room (RM#116), end unit, with an exterior light aimed directly into our room window! Room curtains couldn't block-out the light. Couldn't sleep. Frustrated with nighttime clerk, I just rented another room, my wife was already asleep. The second room (RM#330) had an extremely noisy PTAC unit when the compressor engaged, about every twenty minutes. I recorded it. Couldn't sleep. In the morning, I looked at the light (w/photos), it was an overpowering 30,000 lumen fixture, about 4x the light required. The light is mounted to a wood pedestal about 3 feet off the ground, pointed directly at our window. All of the other similar exterior lights are spaced somewhat properly and aim at the brick facade between the windows. When I asked if anyone else had complained about the bright light pouring into the room...clerk said everyone complains about this light. Now get this, the light is mounted with 2-bolts into the wood pedestal, meaning, it can easily be re-directed to the corner facade and pointing away from the room window. It literally would take someone less that 2-minutes to correct the problem. I spoke with 3-staff, and all were terrified of the "Owner" rather than focused on the client experience. Owner sounds like tyrant. Comfort Inn Sheridan WY, July 7, 2025.

The pool was out of order. There was a really bright light facing the window that lit up the room even with curtains shut

We were given the wrong room on check in. Another guest was given a key to our room and tried to enter our room at close to midnight!!

Reign, the desk clerk went over and beyond. She was excellent! Room was clean. Bed comfortable with a number of pillows to select from. Direct tv so you could watch whatever. Easy access off the highway.

A great place to stay I want to give a positive review to let everyone know that this is a great place to stay. The rooms are clean. The beds are comfortable and the staff is very personable. They have a great location. It is very accessible to the freeway and downtown without any road noise. The staff was always there to give us weather and travel information. We will stay there any time we are in the area and would suggest it to anyone for a quiet, friendly, comfortable stay.

This is one of the dirtiest hotels I’ve ever stayed in. The first room they gave me had a bunch of dead bugs squished on the wall by the air conditioner and on the floor. The comforter had what looked like a big, yellow pee stain on it. One of the pillows looked like it had mascara on it and was never changed out from the previous guest. I requested a new room and told the front desk person the reason why and showed her pictures and all she said was, “oh, well let’s see if this next room is more suitable for you.” The next room didn’t have dead bugs, but it looked like the cleaning lady didn’t clean up the puke in that was still in the bathtub. This place is disgusting…..