Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store) Reviews
Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store)
Lobby, 1st Floor, Building 2, Ocean Binhai Building, Longchuantang Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store) Guest Reviews
4.7/5
Outstanding
4940 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(4940)
Positive reviews(4859)
Reviews with photos/video(827)
Easy to get around(414)
Classy environment(394)
Close to metro(285)
Friendly front desk staff(210)
Many amenities(155)
Perfect for business trips(37)
Loved the night views(31)
Excellent TV(20)
Negative reviews(81)
Andre86
Zhen Pin Twin Room · Recommended By Hong Kong Guests (private Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High-altitude City View· Large Floor-to-ceiling Windows ·near Lilin Subway Station)
Stayed in Sep 2024
Other
65 review
4.0/5
Very Good
Posted on Sep 16, 2024
The bed was not so good the air conditioner dripped a lot on the bed
Response from Property: Dear~ Thank you for your continued support to Xiaoli. We will maintain the washing machine and air conditioner. If there is water dripping here, it should be because you opened the balcony door, the hot and cold switch appeared, and the water droplets on the bedding will be replaced with new ones to escort your travel~
Brett Kho
Select King Room (Private Washing Machine· Refrigerator Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Sam's Supermarket)
Stayed in Nov 2024
Couples
86 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very spacious, clean, and quiet apartment by the park. It also has a huge high quality TV. The refrigerator is big and has a comfortable couch, pretty much has everything you want for a simple stay.
Guestroom - City-View, Night View (Double Bed) (Balcony, Fridge)
Stayed in Apr 2024
Solo travelers
2 review
3.7/5
Posted on Jun 10, 2024
Unsafe! A man entered my room in the middle of the night even though I had set the door to the locked position. I reported to reception and took out the batteries from the the lock the following night. Reception said they’d look into it but never got back to me.
Nice in every other respect, but the safety issue cannot be overlooked.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Amanda
Select King Room (Private Washing Machine· Refrigerator Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Sam's Supermarket)
Stayed in Jul 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jul 26, 2024
The hotel was nice and clean
Response from Property: 尊敬的賓客您好,感謝您光臨 錦鯉 酒店,抱歉沒有帶給您完美的入住體驗,您提出的問題我們馬上整改,在住期間如有任何問題您可以隨時與我們聯繫,酒店房務中心及前台同事 24 小時竭誠為您服務,我們期待您的再次光臨,祝您開心每一天!
Gilbert Goo
Select King Room (Private Washing Machine· Refrigerator Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Sam's Supermarket)
Stayed in Nov 2024
Business travelers
53 review
4.7/5
Amazing
Posted on Nov 6, 2024
Excellent location. 300m away from the nearest metro station.
Response from Property: 獨立陽台+洗衣機+冰箱】尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
John0313
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Convenient, close to underground station , many restaurants nearby too . Room clean and reasonable
Response from Property: 酒店回覆內容:尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Emerson
Zhen Pin Twin Room · Recommended By Hong Kong Guests (private Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High-altitude City View· Large Floor-to-ceiling Windows ·near Lilin Subway Station)
Stayed in May 2024
Family
9 review
1.7/5
Posted on May 20, 2024
Good location but everything is terrible (service is run by college kids who daf, they give you used shampoo, water leaking, toilet is clogged, overpriced). Glad I’m out of there
Response from Property: Dear, I am very sorry to have brought a regret to your perfect experience, but we are also very grateful for the questions you have raised with us. We will definitely solve them as soon as possible. We also hope that you will support the little housekeeper in the future. Thank you!
Guest User
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Great experience. Clean and modern room, kind staff and nice views of Nanshan. I will definitely stay here next time I come to Shenzhen.
Response from Property: 【自助洗衣+冰箱】親~~感謝親下榻榆漫居,小Y將持之以恆,一如既往,再接再厲,提供優質、高效得24小時管家式服務噢~小Y家的洗衣機、冰箱、電磁爐等商務、居家設施,為親的出行助力喲~~
Guest User
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 10, 2024
I came to China for a business trip and rented it for nearly three months. A pretty great hotel, I will come again next time
Response from Property: [Self-service laundry + refrigerator] Dear~~ Thank you for staying in Yumanju. Xiao Y will continue to work hard to provide high-quality and efficient 24-hour butler service~ Xiao Y’s washing machine, refrigerator, induction cooker and other business and home services Facilities to help you travel~~
Guest User
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in Feb 2024
Other
5 review
2.2/5
Posted on May 16, 2024
Upon entering the room, I noticed an unusual smell which was quite off-putting. Despite attempts to air out the room, the smell persisted throughout my stay.
The shower was another area of concern. The water temperature was inconsistent, fluctuating between hot and cold, which made for an uncomfortable experience.
As for the service, it was average at best. I felt that there was room for improvement in terms of attentiveness and efficiency.
Overall, my stay at the hotel was less than satisfactory.
Response from Property: 【自助洗衣+冰箱】親~~感謝親下榻榆漫居,小Y將持之以恆,一如既往,再接再厲,提供優質、高效得24小時管家式服務噢~小Y家的洗衣機、冰箱、電磁爐等商務、居家設施,為親的出行助力喲~~
Remo
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in Feb 2024
Solo travelers
16 review
4.5/5
Great
Posted on Feb 18, 2024
Really nice and helpful people. Apartment had a great view, and was in a good location. Everything worked well, and there is a full kitchen and washing machine.
Only minus is that they did not have an iron, which I think is a big bummer, and also not a gym. But hey, you can't get everything.
Response from Property: [Self-service laundry + refrigerator] Dear~~ Thank you for staying in Yumanju. Xiao Y will continue to work hard to provide high-quality and efficient 24-hour butler service~ Xiao Y’s washing machine, refrigerator, induction cooker and other business and home services Facilities to help you travel~~
Guest User
Select King Room (Private Washing Machine· Refrigerator Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Sam's Supermarket)
Stayed in May 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jul 16, 2024
Really nice Hotel, I recommended, has every equipment you need.
Response from Property: 尊敬的賓客您好,感謝您光臨 錦鯉 酒店,抱歉沒有帶給您完美的入住體驗,您提出的問題我們馬上整改,在住期間如有任何問題您可以隨時與我們聯繫,酒店房務中心及前台同事 24 小時竭誠為您服務,我們期待您的再次光臨,祝您開心每一天!
Hope Ziyanda
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Perfect location and room (delux).
Great service too.
Response from Property: 【自助洗衣+冰箱】親~~感謝親下榻,小J將持之以恆,一如既往,再接再厲,提供優質、高效得24小時管家式服務噢~小J家的洗衣機、冰箱、電磁爐等商務、居家設施,為親的出行助力喲~~
Guest User
Deluxe King Room (Private Sofa, Washing Machine, Refrigerator· Private Balcony· 24-hour Butler Service· High Sky City View· Large Floor-to-ceiling Windows ·near Lilin Metro Station)
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Booked 3 night, very nice and quiet neighbourhood, 3 minuts walk to the metro station. Staff are friendly and helpful at all time. Its also has a washing machine which make our trip easier for the 3 nights stay. No complaint, very bargain for the price.
Response from Property: 【24小時管家服務】感謝您對榆漫居的支持與厚愛!雖然隔着屏幕卻依然能夠感受到 絲絲温暖,衹因您給予我們的支持與肯定。不斷追求卓越是我們的服務目標,用心做事 和用情服務是我們的宗旨。當我們用優質服務打動您的同時,也是對我們最好的鼓勵。我們會始終致力於為我們的客人打造温馨舒適的旅居環境,也期待您的再次蒞臨。
Rcoop
Guestroom - City-View, Night View (Double Bed) (Balcony, Fridge)
Stayed in Dec 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Great location and very close walking distance to the metro station. Easy to take the metro to happy harbour or the shenzhen CBD. Washing machine is also very useful and there is a pole on the balcony to hang clothes to dry. I also found the hotel to be very quiet. Unfortunately the kitchen doesn’t have any bowls or cutlery so I couldn’t make any use of it.
Response from Property: 【海岸城購物中心+深圳CBD】親~感謝您對小榆服務態度得認可喲~您得滿意度和提出得建議和意見,是小榆不懈努力得動力和追求得目標喲~小榆為您提供得是輕奢風得住宿體驗噢,全新裝修和優越得地理位置,希望能為您深圳之心留下美好得回憶~您在入住期間有任何需要都可以微信諮詢小榆,小榆將竭誠為您服務~