Name: Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)
Address: No.82 Fuzhong Road, Bao'an District, Shenzhen, Guangdong, 518103, China, No.82 Fuzhong Road, Mainland, China
Rating: 4.6

Guest User

Superior Family Room (Self-Service Laundry In Hotel Public Area)

Stayed in Dec 2023

Family

4 review

4.7/5

Amazing

Posted on Jan 28, 2024

So New so clean. value for money. Rooms are so spacious. Plus free common breakfast. Outside hotel has daily night market and cheap and delicious restaurants. Will surely book again if we will go back.

Response from Property: Dear guests, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well has always been our pursuit. We will adhere to the service philosophy of Tianhe and give guests a feeling of "going home". All hotel staff look forward to your next stay!

Guest User

Queen Room

Stayed in May 2023

Solo travelers

23 review

4.2/5

Very Good

Posted on May 3, 2023

Nice hotel, close to the airport, good service. It's clean, neat, all amenities are present and comfy bed, good option if you have to stay only for the night. Breakfast included, not that many options, but enough to get the stomach filled.

Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!

WarrenParis

Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)

Stayed in Jan 2023

Solo travelers

11 review

5.0/5

Outstanding

Posted on Jan 30, 2023

Nice stay. Close to Line 12 on the subway line. Room is big and there are food choices nearby if needed. Convenient to get to the airport for early flights. Interesting use of robots to deliver food as well.

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持和認可。服務好每一位賓客是我們一直的追求，我們會秉承天合的服務理念，給賓客“回家”的感覺，酒店全體員工期待您的下次入住!

Mathias

Queen Room

Stayed in May 2023

Couples

14 review

4.0/5

Very Good

Posted on May 31, 2023

Lage relativ gut zum Airport

Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!

Guest User

Queen Room

Stayed in Mar 2023

Travel with friends

1 review

5.0/5

Outstanding

Posted on Mar 8, 2023

The hotel's hygiene is very good, giving people a very clean and tidy feeling. The rooms are well-equipped and the service staff are of high quality. Parking is available at the door. It is close to the subway station, about seven or eight minutes' walk. It's seven or eight kilometers away from the airport. It takes about 15 minutes to get there by taxi. It's pretty fast.

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

Anonymous User

Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)

Stayed in Jan 2023

Business travelers

1 review

5.0/5

Outstanding

Posted on Jan 16, 2023

The hotel lobby is full of New Year's atmosphere, with New Year's stickers posted everywhere, giving a sense of comfort to those who can't go home to celebrate the New Year when they are away from home. The girls at the front desk are also very enthusiastic. All in all, I am very satisfied with this stay

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

Guest User

Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)

Stayed in Jan 2023

Other

1 review

5.0/5

Outstanding

Posted on Jan 15, 2023

The environment is good, the air in the room is fresh, clean and tidy, and there are all kinds of facilities. There is also a self-service laundry service on the eighth floor of the hotel. It is very convenient to dry clothes in the open air. The bathroom is designed with dry and wet separation. I like it very much. I highly recommend staying here! ! !

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

Guest User

Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)

Stayed in Dec 2022

Travel with friends

11 review

5.0/5

Outstanding

Posted on Dec 13, 2022

The decoration of the lobby is very beautiful, and the atmosphere has a naughty feeling. The various stickers are very cute, and the ladies at the front desk are also very polite. The rooms are in the same style as Huazhu's hotels, with a simple and elegant design, which makes people feel very comfortable , I've been here for quite a few days, and the customer service sisters are also very enthusiastic. It's a very good check-in experience. Facilities: complete facilities, and robot delivery Environment: very close to the subway station, convenient to travel Service: the service attitude is very good Hygiene: the room is clean and hygienic

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

Anonymous User

Queen Room

Stayed in Nov 2022

Travel with friends

3 review

5.0/5

Outstanding

Posted on Nov 19, 2022

The hotel service is excellent. The ladies on duty at the front desk at different times are very polite and considerate, especially if I left something behind, the lady at the front desk called to let me know and helped to send it back. The potted plants give people a very fresh feeling. The room is spacious and the windows are very ventilated. The bathing facilities are good and the basic daily toiletries are provided. The mirror is very large and suitable for taking pictures.

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

AnanAlan

Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)

Stayed in Mar 2023

Business travelers

3 review

5.0/5

Outstanding

Posted on Mar 19, 2023

Very cost-effective

Original TextTranslated by Google

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!

￥Romeo＄

Superior Family Room (Self-Service Laundry In Hotel Public Area)

Stayed in Feb 2023

Couples

17 review

3.0/5

Posted on Feb 6, 2023

Poor service attitude and incomplete equipment Not even a comb

Original TextTranslated by Google

Response from Property: Hello! First of all, thank you very much for staying in this hotel for many times. You can be regarded as a regular customer of our hotel. As a result, you give a bad review every time you stay. Do you think we have done something wrong? Why do you choose to stay multiple times after you are not satisfied? Every time you stay, you comment that our facilities and equipment are not complete. We have these basic items in each room, and the room supervisor checks every day, and there are no missing items. If there are any missing items, you can also inform the front desk, and the front desk can also send them to you. But your chances of winning the lottery are too high, and you will lose every time you check in. Here we suggest supporting the Chinese lottery. Don't forget us if you win the lottery. If you are not satisfied with our service, you can report it to our leaders. We will retrain. wish you a happy life!

Guest User

Queen Room

Stayed in Nov 2024

Business travelers

1 review

5.0/5

Outstanding

Posted on Nov 21, 2024

酒店工作人員服務態度很好，房間整潔乾淨，點外賣還有機器人服務員送到房間門口。酒店離地鐵口很近出行很方便，周邊小吃飯店也很多。同價位中性價比非常高。

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