The 4th floor, Liutang Building, Baomin 2nd Road, Liutang Community, Xixiang Street, China / Guangdong / Shenzhen / Bao'an District, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
Huaji Hotel Guest Reviews
4.6/5
Very Good
4197 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.5
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All reviews(4197)
Positive reviews(4130)
Reviews with photos/video(192)
Classy environment(335)
Friendly front desk staff(291)
Great value for money(278)
Easy to get around(206)
Large rooms(135)
Many amenities(116)
Amazing natural light(37)
Close to metro(33)
Negative reviews(67)
Guest User
2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Great accomodation to stay
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
DollyN
Premier Cozy Room (Double bed)
Stayed in Jul 2023
Solo travelers
20 review
4.5/5
Great
Posted on Sep 16, 2023
Nice hotel, friendly staff. But smell of smoke everywhere, some guests are smoking in their rooms I guess
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Private Japanese Tatami Double Bed Room With Smart Control
Stayed in May 2023
Business travelers
24 review
5.0/5
Outstanding
Posted on Jun 5, 2023
The hotel environment is very good, clean and sanitary, convenieortation, snacks around.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Premier Cozy Room (Double bed)
Stayed in Mar 2024
Booked for others
3 review
0.5/5
Posted on Apr 22, 2024
lowlow
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Private Japanese Tatami Double Bed Room With Smart Control
Stayed in May 2024
Business travelers
7 review
2.7/5
Posted on Jun 17, 2024
I saw cockroaches running on the bed when I returned to the room twice after going out. I felt like there were cockroaches on the bed when I went to bed at night. The experience was terrible. I hope the hotel will pay attention to this aspect of management.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Premier Cozy Room (Double bed)
Stayed in Apr 2024
Business travelers
1 review
2.7/5
Posted on May 5, 2024
Bad hygiene, stains on bedsheets and sofa, inconvenient parking
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Double Room
Stayed in Jan 2024
Couples
1 review
2.7/5
Posted on Feb 15, 2024
1. There were a few curls on the sheets, and the pillow smelled like someone else had slept on it, as if it hadn't been washed.
2. The wall under the window is peeling off, making it unsightly.
3. The light strip under the bed fell off.
4. The TV turns on automatically in the morning and automatically adjusts the program. I suspect it is caused by the remote control of the same model of TV next door.
5. The overall lighting is dim.
6. I haven’t stayed in a hotel for a long time. Can I match the price of more than 100 yuan?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Double Room
Stayed in Mar 2024
Travel with friends
11 review
1.0/5
Posted on Apr 12, 2024
The first thing is the service. On the evening of April 11th, the two front desk staff had a bad attitude and were not flexible. When I checked out on the morning of April 12, another front desk attendant 💁♀️ was sitting on the sofa with her legs crossed and playing with her mobile phone. I asked her to check out, and she said that she could leave the room card alone, and then continued to play with her mobile phone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Superior Room (Mahjong)
Stayed in Aug 2023
Booked for others
19 review
1.0/5
Posted on Oct 31, 2023
I stayed in room 629 for a long time and the room rate was 428 yuan. Later I found that the individual guest price was even lower than 428 yuan. I asked about the membership card recharge and said it needed 428. Haha, I thought about it later and went to the front desk to ask for the price list and was given The price list is only 388 yuan, why do you charge 428 yuan? After arguing with the store manager, I was given 388 yuan. I advise everyone to ask clearly about the price before moving in, otherwise you won’t even know you are being sold piglets.
Service: When paying, I was told to issue the previous invoice. I paid on October 8th and was told to issue the invoice. I kept waiting. During this period, I passed by the front desk many times and asked when the invoice would be issued. There was no reply. I was really speechless. I asked again on the 18th. I only opened it after sending a message to the store manager for feedback.
Environment: There is no parking space in the hotel. You can only park at the door. Parking at the door is unsafe and easy to park. It is not recommended to drive.
Hygiene: Hygiene is relatively poor! The lobby is just a facade, not clean and not cleaned in time!
Facilities: The elevator is old and there was no response after waiting for a long time. The mahjong table in the mahjong room is old! VAT invoices cannot be provided yet!
Original TextTranslated by Google
Response from Property: Hello, first of all I would like to apologize for your bad experience in our store, but I don’t agree with what you said about the poor hygiene. You have stayed with us for almost 2 months. How can you stay here for so long if the hygiene is poor? Regarding the invoicing issue you mentioned, your stay is relatively long. Our staff needs time to clarify it for you before we can issue it to you. Otherwise, it would be unfair to you if we don’t invoice you less, right? Also, we told you during your stay that the hotel only We provide general tickets, and this price is the price negotiated when you come to check in. The price list you gave is our price list a long time ago. We just haven't changed it. You saw it, and we will still give it to you at the original price. You still have it. If I’m not satisfied, I have nothing to say. Also, the mahjong machine in our store was bought last year. How could it be as shabby as you mentioned?
Guest User
Exceptional Delicate Double Bed Room With Smart Control
Stayed in Feb 2024
Travel with friends
1 review
1.0/5
Posted on Mar 28, 2024
The room is small, the water pressure in the bathroom is too low, and the most important thing is that the soundproofing is very poor. Someone has been playing mahjong next door. I told the front desk several times to no avail. It was so noisy that I couldn't sleep after 12 o'clock in the middle of the night. I played at least They changed our room after 3.4 phone calls. Even after changing the room, there was still the sound of people talking. The experience was really bad, lightning protection! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Lixiujun
Premier Cozy Room (Double bed)
Stayed in Oct 2023
Other
12 review
2.5/5
Posted on Nov 23, 2023
There was a lock on the room door that could not be locked, the shower in the room was too old to work properly and had not been updated, and the hot and cold water control was poor. The overall room hardware facilities are so poor that it is not worth nearly 200 yuan a night. Bad review!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premier Cozy Room (Double bed)
Stayed in Dec 2022
Travel with friends
80 review
1.0/5
Posted on Jan 28, 2023
Cheating, poor hygiene, poor service. First of all, the hotel even offered free parking with 3.4 parking spaces at the entrance. I asked to find a parking space for me, but the hotel said that you can find it yourself. There are no parking spaces. Secondly, there was a strong smell when I entered the room. It was a bit late and I didn’t want to change rooms. I asked the hotel to bring me a bottle of air freshener. He said that there was no more air freshener and I had to look for it. He didn’t bring it to me until I checked out. , and did not reply to me. The hygiene is very poor. The bedside lamp on the table is covered with dust. The high rating is all due to the positive reviews given by the guests at the front desk when booking a room.
Original TextTranslated by Google
Response from Property: Hello dear guests! During the Chinese New Year, many aunts did not come to work, and the manpower was indeed insufficient. We also had more than 20 parking spaces at the entrance of several nearby stores. It was just that the parking spaces were full when you came, and there was nothing we could do. We apologize for the bad experience and wish you a Happy New Year!
Guest User
Exceptional Delicate Double Bed Room With Smart Control
Stayed in Oct 2022
Family
1 review
1.0/5
Posted on Nov 14, 2022
This is the most rubbish store I have ever stayed in, absolute rubbish.
1. There is no place to park, so I can only take the risk to park on the sidewalk at the door. Brother, illegal parking on the sidewalk in Shenzhen was photographed for 1,000 oceans. Do you dare to take this risk to park?
2. The sound insulation of the hotel is not ordinary rubbish, it is very noisy. After you go to sleep, you will stop every move in the next room clearly, do you understand? On the contrary, it is your every move that others can hear clearly, and everyone who understands understands it.
I found that the store sells such things for a fee, do you know if it is compliant?
3. The room is really small, far from the picture.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Because there was no parking space for your car at that time, the front desk temporarily arranged for you to park it in front of the hotel. The next day, the traffic police asked us to remove it and posted a removal order within a limited time. You demanded compensation from us for this matter that caused no loss to you. Your 500 yuan is 500 yuan for normal OEM. Instead of being OEM, you want us to compensate 500 yuan and threaten to call the police and give you a bad review. Our hotel has already refunded you the room fee for one room. Your side You want us to refund the room fee for another room. Do you still need to pack it to earn a room fee when you live in the Bawang Hotel? add that you are really talented
Guest User
Exceptional Delicate Double Bed Room With Smart Control