Vienna International Hotel (Longgang Universiade Center Subway Station) Guest Reviews
4.8/5
Excellent
1272 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1272)
Positive reviews(1256)
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Convenient location(199)
Friendly front desk staff(124)
Easy to get around(116)
Close to metro(65)
Delicious breakfast(45)
Highly recommended(6)
Luxurious(6)
Tasty coffee(4)
Negative reviews(16)
小猫咪喵喵yu
Healthy Double Bed Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Walking distance to Shenzhen Universiade Sports Centre. Feel welcome with all Hua Chenyu Mars concert decorations! Definitely will stay here again!
Response from Property: Dear customer, thank you for choosing to stay at Vienna Hotel. We are glad to receive your high evaluation. We will continue to work hard to make every guest satisfied with their stay. You are welcome to visit us again.
SAK Indriyani
Standard Double Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 24, 2025
Nice except the language. Please use english so we can understand and easy to communicate
Response from Property: 尊敬的顧客您好!感謝您的點評,您所點評的問題酒店會盡力的去改進,您的意見對我們酒店很重要,細心服務一直是我們長期尤來關注的重點~期待您的下次光臨!
Ftw8
Standard Room (2 beds)
Stayed in Oct 2024
Couples
1 review
3.0/5
Posted on Nov 23, 2024
Food ok, no facilities, so far ok, 5mins walk from Mtr station
Response from Property: 🌷免費自助洗衣🌷尊敬的賓客您好!非常感謝您的入住和點評,我們很遺憾看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意,請您諒解,希望您再次蒞臨。
jaseh
Superior Double Room
Stayed in Jan 2024
Solo travelers
20 review
3.5/5
Posted on Mar 11, 2024
basic business traveller hotel. large room, with large comfortable bed. easily enough room for 2 guests.
large bathroom with shower stall.
front desk staff friendly.
negative was the material used in the shower stall (perhaps the caulking) had terrible very strong pungent toxic odor
Response from Property: Dear guests, hello! I'm very sorry for the bad check-in experience you had; If you encounter any problems during your stay, you can report them to the front desk in a timely manner. The hotel is on duty 24 hours a day, and we will help you solve the problem as soon as possible. We apologize for any inconvenience caused by the hotel's regular room maintenance, and we have forwarded the issues you raised to the relevant departments for further improvement. We sincerely invite you to come and check again. We look forward to your next visit.
JC :)
Deluxe Family Room
Stayed in Dec 2023
Travel with friends
1 review
4.5/5
Great
Posted on Apr 4, 2024
Great stay. Walking distance to concert venue. Nearby neighborhood area, foods are cheap.
Response from Property: Hello, distinguished guests! Thank you for your support to the Vienna International Hotel Longgang Universiade Center subway station. Your satisfaction is the driving force for the hotel to move forward. I hope you will visit our store again and look forward to your five-point praise. Wish: smooth work and good mood every day O(∩_∩)O
Guest User
Standard Double Room
Stayed in Sep 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 16, 2023
The place was nice, people are nice. You can even order delivery
Response from Property: Hello dear guests! Thank you very much for your stay and review. We are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. We ask for your understanding and hope that you will come again.
Guest User
Superior Double Room
Stayed in Jan 2025
Other
3 review
5.0/5
Outstanding
Posted on Feb 24, 2025
This Vienna hotel is much more comfortable than I thought! There is no odor and the room is very clean. Because I came to watch the Asian Cup, the staff asked me which player I liked and gave me two small cards. Breakfast was also free for one day. Really good reviews
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Vienna Hotel Longgang Dayun Center. Your needs are our driving force. Seeing your comments on the hotel makes us more confident to do everything well and serve every customer. Vienna Hotel looks forward to your visit again and wish you a happy life! !
Guest User
Featured Room (Double bed)
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
I have to give this hotel a big thumbs up! This time I came to watch the Asian Cup, and the movie king room I chose was great. The room is warmly decorated, the projection equipment is super clear, and watching the game is super cool. The location is excellent, the surrounding transportation is convenient, and it is easy to go to the stadium directly, and there are many delicious foods around. The hotel service is even better, from the enthusiastic guidance of the front desk to the caring care of the guest room, every detail is done to the extreme. Next time I come, I will stay here again, and recommend it to all football fans!
Original TextTranslated by Google
Response from Property: 尊敬的住客您好!非常感謝您對維也納酒店龍崗大運中心店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
This stay was great! I booked a standard king-size bed room without windows. Although the room had no windows, it was clean and tidy, with a reasonable layout and comfortable bedding. I had a good sleep. The hotel service was even better. From the warm reception at the front desk to the thoughtful delivery, the staff were meticulous and thoughtful. If there were any problems, they could respond and solve them quickly. The price-performance ratio is super high. Next time I come here, I will choose this hotel again. I recommend it to everyone! It is very convenient to get to the Universiade Sports Center. It is a quick walk away. There are also places to shop and eat nearby, all very close!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住維也納酒店龍崗大運中心店,您的需求是我們前進的動力,看到您對酒店的評價,讓我們更有信心做好每一件事,服務好每一位顧客,維也納酒店期待您的再次光臨,祝您生活愉快喲!!
Guest User
Standard Room (2 beds)
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Who knows, my family! This time I came to watch the Asian Cup, and I found a treasure by choosing this hotel!
Although there is no window in the room, it does not affect the experience at all. As soon as I entered the room, I was attracted by the clean and tidy environment, warm decoration, complete facilities, soft and comfortable bedding, and I slept very well at night, relieving the fatigue of a day of watching the game.
The best thing is its location. It is very close to the Asian Cup venue, and it only takes a few minutes to walk there. It is easy to grasp the time of watching the game and perfectly avoid the congestion after the game. The front desk staff is warm and thoughtful, and the check-in is fast. Guide to eat, drink and have fun.
This viewing trip is super good, and this hotel is absolutely indispensable! Next time I watch the game, I will choose here again!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您抽出寶貴時間對維也納酒店深圳龍崗大運中心店進行真摯的點評!酒店一直秉承着為客人提供優質服務的初心,為每一位顧客提供最温暖的服務體驗,期待您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 22, 2025
I was so lucky to choose this hotel when I came to watch the Asian Cup this time! It has an excellent location, right near the Universiade Stadium, and it is only a few steps away from the stadium, which is very convenient for watching the game. There is also the Universiade Tiandi Shopping Mall next to it, which is a good place for halftime or after-game strolls. It is a one-stop solution for food, clothing, housing, transportation, food, drink, and entertainment. The room hygiene is impeccable, clean and tidy, and it is very comfortable to stay. The hotel has its own breakfast room with a rich variety of breakfasts, which starts a full day of vitality and adds a lot of color to my Asian Cup trip. I will choose this place next time!
Original TextTranslated by Google
Response from Property: 尊敬的住客您好!非常感謝您對維也納酒店龍崗大運中心店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
chansam
Deluxe Family Room
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Our family of three stayed in this hotel for one night after having fun in Dayun Tiandi. The next morning we enjoyed the breakfast provided by the hotel. Although it was a deluxe breakfast due to the New Year, it was still quite good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住維也納酒店龍崗大運中心店,您的需求是我們前進的動力,看到您對酒店的評價,讓我們更有信心做好每一件事,服務好每一位顧客,維也納酒店期待您的再次光臨,祝您生活愉快喲!!
YL
Deluxe King Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Convenient location, not far from Dayun Tiandi shopping mall and subway station, quiet environment, clean and well-maintained room, spacious and comfortable, super large double bed 👍🏻, polite staff, efficient check-in arrangement, high cost performance.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的寶貴意見和建議,希望維也納國際酒店·龍崗大運中心地鐵站店對您來説不僅是一家酒店,更像是一個温暖的家,酒店距香港中文大學、深圳訊息職業技術學院、北理莫斯科大學僅1公里左右,它注重每一位客人的健康,提供舒適的睡眠,期待為您的再次到來提供更優質的服務
Guest User
Standard Room (2 beds)
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 23, 2025
I had something to deal with during the Spring Festival, and the hotel I chose was really a pleasant surprise! As soon as I stepped into the hotel, the New Year atmosphere hit me, the festive decorations, the New Year atmosphere, and my mood instantly became happy.
The hotel waiters were very friendly, from the enthusiastic guidance at the front desk when checking in to the patient answers when asking for needs later, every detail made people feel the warmth of home.
The hygiene was impeccable, the room was clean, the bed was neat and soft, and the public areas were cleaned up, making it super safe to stay. What satisfied me most was that the hotel actually had a laundry room, which was free and self-service, which was really heartwarming.
Original TextTranslated by Google
Response from Property: 尊敬的住客您好!非常感謝您對維也納酒店龍崗大運中心店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The child said that this place is close to the school, so we chose it. It is really close to the school. The location of the hotel is really good. It is very fast to take a taxi. We went to the nearby shopping mall. Dayun World is very big, so it is convenient to go shopping. The hotel is convenient. There is also an air purifier in the room, which is very good. The hygiene is very good and spotless. The lobby is spacious and bright. There is also a laundry room with washing machines, dryers, hanging irons, and irons. The facilities and equipment are also relatively complete. The service of the front desk reception is considerate and thoughtful, and try to meet the needs of the guests. It is worth a thumbs up
Original TextTranslated by Google
Response from Property: 尊敬的住客您好!非常感謝您對維也納酒店龍崗大運中心店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!