Lavande Hotel (Shenzhen Dongmen Shaibu Metro Station Branch) Guest Reviews
4.2/5
738 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(738)
Positive reviews(662)
Reviews with photos/video(139)
Friendly front desk staff(63)
Easy to get around(47)
Classy environment(45)
Average sound insulation(32)
Convenient for shopping(28)
Perfect for business trips(23)
Close to metro(22)
Stayed multiple times(6)
Negative reviews(76)
JASMEL SINGH
Business Double Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Nice hotel
Response from Property: 因为缘分,我们相遇于麗枫,因为信任,我们在麗枫才能相处更加愉快。在麗枫,服务永远无止境,哈哈,感谢亲的满意与点赞,期待您的再次光临。。
Ansonk
Standard Single Room
Stayed in Mar 2023
Couples
10 review
4.5/5
Great
Posted on May 27, 2023
This hotel is very good,because this hotel Lots of food and shopping nearby
Response from Property: 感謝小主對我們的評價,這麼贊也沒能得到您的5分好評(寶寶有點不開心)但是您的讚美就是我們永恆的動力,您的滿意就是我們不變的追求,希望您下次入住時還會選擇我們麗楓酒店,非常感謝您的支持與信賴,小麗祝您身體健康,事業順利。
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Very giid
Response from Property: 紫陌紅塵,驀然回首。多少的春花秋月;多少的逝水沉香;多少的海誓山盟,如沿途的風景花開花謝。人世間的情緣觸痛了多少無言的感慨,情深緣淺的風吹散了多 少相聚離散。花開是有情,花落是無意。來者是萍水相逢,去者是江湖相忘。緣起時,我在人羣中看到你。
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Travel with friends
3 review
4.8/5
Amazing
Posted on Jan 4, 2025
The front desk service is very enthusiastic, the hotel environment is very good, parking is also very convenient, and free upgrades are available. The facilities and equipment are very good. The transportation is also good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We should be kinder to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Anonymous User
Business Double Room
Stayed in Dec 2024
Other
5 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Very satisfied, great environment, great service, convenient location, takeaway can be delivered to the floor, like it. Next time I come to Shenzhen, I will continue to stay here. It is very suitable for shopping and visiting the East Gate of the Old Street. It is also well ventilated and the whole house is smart. It is great.
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We should be kinder to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Guest User
Standard Single Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
First of all, the room is really very clean, well decorated, and very cost-effective. The whole house is smart, including the bathroom and shower, you can adjust the volume of the music, which is super awesome. Including the kettle, the quality is very good, unlike the usual hotels that cost around 100 yuan or a few yuan. Moreover, the service is very good, it feels like a five-week stay. Next time I come, I will definitely stay in this hotel, it's awesome👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
yuen yi
Business Double Room
Stayed in Nov 2024
Travel with friends
3 review
3.5/5
Posted on Jan 3, 2025
The location is a bit hard to find. The lobby doesn't look like a shop. The room is nice and larger than similar rooms, but the supporting facilities are average. The hairdryer is not much used. The air conditioner is difficult to adjust. I'm a bit disappointed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Other
6 review
1.7/5
Posted on Dec 26, 2024
Always support Journey, see platform this hotel promotion This first time stay, the front desk male attendant is really bad as never seen! This is the worst feeling hotel in the country! Absolutely no one! Having stayed at several different types of hotels in the country, I have never heard from the front desk attendant about consumer spraying! This so-called hotel attendant ridiculously suddenly prompted not to hang clothes in the fire spray? ! ! ! Is he insane or maliciously speaking more ridiculous matters? ! There is nothing to make people disgusted with! Because other unknown occupants have done to do this kind of childishly absurd prompt? ! More other stay anyone who has done anything mean can he imagine that others will be more like in the future? Or does he hang his own clothes hanger in the fire spray and do such a lowly nonsensical thing? A front desk attendant represents your hotel image! This absurd statement can illustrate how bad hotel management training is! It turns out that the hotel installed the fire spray above the bed! Never seen any hotel with such a funny setup! No wonder he said others would touch it! Since I knew early on that the hotel had mistakenly decorated, or is it not the hotel re-correcting this low-level mistake but endlessly ridiculous to tell the customer? ! Never had any such thoughts before he spoke about it! Even his apology gives the impression that it is not the quality of other hotel front desk service! It makes people very disgusted! And the shower room once the hot water is turned on a foul smell! The hotel can't even do the most basic hygiene and service! This is truly the worst hotel experience in my life! From the front desk attendant telling more childish absurd things out of the whole hotel very bad impression! I didn't expect that Li Maple would be a place with this level of service! It tarnishes the brand image of Li Maple! ! !
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your valuable comments! We will definitely review our shortcomings and actively correct them. We will try our best to satisfy you. We welcome your supervision! Thank you!
Guest User
Standard Single Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is very clean, the cleaning is very timely, the staff has a good service attitude, because of personal reasons, I changed my ticket and stored my luggage at the front desk, the staff did not refuse and was very enthusiastic, recommended to stay 👍🏽
Original TextTranslated by Google
Response from Property: When you are traveling, your home is at Lavande, as long as you like it, as long as you are satisfied! Friends, we are always waiting for you to come home~~
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
I stay at LeFeng most of the time when traveling. It is a chain brand and is trustworthy. The front desk service is enthusiastic, especially the brother with a Northeastern accent, who helped me contact the courier and warmly invited me to sit down and have a rest. I give him a thumbs up!
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We should be kinder to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very satisfied, the service is also very good. The environment is also good. I will stay here next time.
Original TextTranslated by Google
Response from Property: You are a person with taste, a noble person, and a person with aspirations. Xiaofeng likes to be friends with you~~Good Morrow!
Pinweiteshujizhi
Standard Single Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The first choice in Dongmen circle, the customer service staff is very professional and people-oriented, a standard five-star financing institution, and will come again in the future
Original TextTranslated by Google
Response from Property: I finally waited for you, but fortunately I didn’t give up. “I have been looking for people who understand and love Lavande in the vast sea of people. At this moment, only this song can express Xiaoli’s mood~~Thank you~~
Marco Yuen
Standard Single Room
Stayed in Oct 2024
Solo travelers
38 review
3.7/5
Posted on Jan 4, 2025
near east gate
Good location
The room hygiene environment is OK
The waiting time for the elevator is a bit long
Check-in was also quick
Not many TV stations to choose from
It’s a relatively cost-effective room in Dongmen.
Original TextTranslated by Google
Response from Property: Dear friend: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a bustling area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. Looking forward to letting you enjoy a more perfect stay experience next time!
Guest User
Standard Single Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The facilities are all new and the surrounding areas are convenient. The service attitude of Miss Zhou Zhou at the front desk is excellent. She actively helps to solve any problems and makes the check-in smooth. It is close to major supermarkets and about ten minutes by taxi from Luohu Port. It is very cost-effective and highly recommended!!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The room is clean and well-equipped. The front desk service attitude is very good. You can also park for free. There are many choices at once. I will come again next time. It is really good.
Original TextTranslated by Google
Response from Property: I finally waited for you, but fortunately I didn’t give up. “I have been looking for people who understand and love Lavande in the vast sea of people. At this moment, only this song can express Xiaoli’s mood~~Thank you~~