Guest User
March 7, 2025
As a Korean studying in China, I embarked on a journey to China again after three years. This time I was responsible for an important cooperation negotiation task, and Atour Hotel was my home during my stay in China. That morning, I was making final preparations for the upcoming important meeting. Suddenly, my cell phone rang. It was a call from an important partner. He enthusiastically said that he would pick me up at the hotel in person so that we could go to the meeting place together. I was happy, but then I realized an embarrassing problem-I didn’t have enough RMB on me. It was my first time in Shenzhen and I didn’t know where there was a bank nearby where I could exchange RMB. At this critical moment, I immediately thought of the guy who checked me in. I contacted Li Hang, the guy at the front desk. Although he was not at work at the time, he did not hesitate to say that he would come to help me immediately. Not long after, Li Hang rushed from the dormitory to the hotel and took me to a nearby bank to exchange RMB. On the way to the bank, he enthusiastically introduced local attractions and specialties. His professionalism and enthusiasm made us feel very cordial, as if he was my most reliable friend in Shenzhen, China. After exchanging RMB, Li Hang did not rush to leave, but continued to accompany me to a nearby tea restaurant. There, I had a smooth meeting with my partners and finally reached a cooperation intention. Li Hang's full companionship and meticulous service allowed me to devote myself to the business negotiations without any worries. When the talks ended at noon, I expressed my sincere gratitude to Li Hang for his efforts. He smiled and said, "This is my job. It is my honor that you treat me as a friend." I was deeply moved by his humility and sincerity. Through this experience, I deeply felt the meticulous service spirit of Atour Hotel. Li Hang's timely help not only solved our urgent needs, but also gave us more power in our cooperation negotiations in China. Chinese hotels, believe in Atour! The success of this cooperation is inseparable from the efforts and contributions of every employee of Atour Hotel. In the future, I will definitely recommend Atour Hotel to more Korean friends and partners. Because here, we can not only enjoy high-quality services, but also feel the warmth and care of home.
Original TextTranslation provided by Google