Hanting Hotel (Shenzhen Huaqiang Center Park)

Hanting Hotel (Shenzhen Huaqiang Center Park) Reviews

Hanting Hotel (Shenzhen Huaqiang Center Park)

Block 3-4 Design City Tianmian New Country, West Zhenhua Road (Zhenhua Xi Lu), Futian District, Shenzhen, Guangdong, 518026, ChinaView Hotel Details
Hanting Hotel (Shenzhen Huaqiang Center Park)
Hanting Hotel (Shenzhen Huaqiang Center Park)Hanting Hotel (Shenzhen Huaqiang Center Park)Hanting Hotel (Shenzhen Huaqiang Center Park)
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Hanting Hotel (Shenzhen Huaqiang Center Park) Guest Reviews

4.5/5
Good
845 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(845)
Positive reviews(811)
Reviews with photos/video(83)
Classy environment(53)
Easy to get around(50)
Great value for money(35)
Friendly front desk staff(33)
Delicious breakfast(31)
Small room size(22)
Perfect for business trips(19)
Negative reviews(34)
Anonymous User
2-bed Room
Stayed in Oct 2024
Travel with friends
19 review
3.5/5
Posted on Nov 4, 2024
A bit far from the metro station. Overall good hotel and comfortable.
Response from Property: Thank you very much for your overall praise for our hotel! As for the fact that the hotel is a little far from the subway station, we have noticed it and will consider optimizing the surrounding transportation guides and services in future planning to make your travel more convenient. I am glad that our guest rooms make you feel comfortable. Your satisfaction is our greatest pursuit. Looking forward to your next visit, we will wholeheartedly provide you with more thoughtful services to make your accommodation experience more perfect. I wish you a happy life!
Carl Jason
2-bed Room
Stayed in May 2023
Travel with friends
1 review
3.0/5
Posted on Jul 1, 2023
I hate to leave reviews like this. The hotel was promising when I arrived. The check-in process appeared to be pretty smooth and easy. This was a plus for me, as I had just spent the entire day at an amusement park. However, after I had showered and geared down for bed they called me and said that I must come back and take more photos because the attendant who took my photo when I checked in was careless. Perhaps he was new? At check-in, I posed for a while and kept asking if it was done, and he never responded. He only responded that I was finished after my friend checked to verify. So, it was very annoying to go back once I was already relaxed from an exhausting day. I asked for some type of compensation due to the inconvenience of it all. They would only offer breakfast, which I already paid for (plus, they don't check to see if you bought breakfast when you arrive). This was a shame because other than this I would probably recommend this hotel, but I won't go back or recommend. I believe service should be first and foremost at a place like this, and it is lacking here. There are better budget friendly options in Shenzhen. Stay at one of those.
Response from Property: 尊敬的客人您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在此與您再相逢。祝您心情愉快,闔家幸福!
Guest User
Business Queen Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Goooddddddddddddddddddd
Response from Property: 每一個燦爛的笑容都是一個簡單地故事,感謝有您,祝您生活愉快!
Guest User
Business Queen Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 13, 2024
very good
Response from Property: 尊敬的客人您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Business Queen Room
Stayed in Aug 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Good!
Response from Property: 每一個燦爛的笑容都是一個簡單地故事,感謝有您,祝您生活愉快!
Huangweibin
Double Room
Stayed in Nov 2024
Family
7 review
2.0/5
Posted on Dec 25, 2024
The room is small, the equipment is old, and there are renovation projects in the surrounding area, which affects the check-in. There is no comment to the guests at all. When asking about parking issues, they only said that it belongs to the management company and has nothing to do with them. Overall, it is a bad word.
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Response from Property: 尊敬的賓客: 您好! 感謝您的及時反饋, 希望沒有影響到您此次出行的心情, 我們會加強員工的業務培訓, 我們會不斷地要求自己, 好一些再好一些, 請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的居所, 竭誠期待再次為您服務!
Guest User
2-bed Room
Stayed in Nov 2024
Business travelers
3 review
0.5/5
Posted on Dec 13, 2024
First of all, I have stayed in high-end hotels all over the country. This is the first time that I have to pay parking fees at this Hanting Hotel in Shenzhen, and it is very expensive. There is a parking lot on Ctrip, but it still charges fees. This is unreasonable! Second: The room in this store is very small and expensive. Even the toilet door cannot be closed in the morning. Third: Construction outside started at 7 o'clock in the morning, and it was so noisy that I couldn't sleep. This is the first time I give a bad review to this kind of hotel. It's really bad! ! ! ! !
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 非常抱歉給您帶來了不佳的入住體驗。關於停車費問題,酒店停車場是物業那邊管理,確實對停車進行收費,,給您帶來了不便,我們會盡快與攜程溝通完善相關訊息。房間面積我們已根據市場標準進行合理規劃,對於給您帶來的不便深表歉意。關於施工噪音問題,我們未能提前告知並採取措施減少對您的影響,非常抱歉。 您的反饋是我們改進的動力,我們會努力提升服務質量,期待您的下次光臨。
Mugehong
2-bed Room
Stayed in Oct 2024
Couples
48 review
4.7/5
Amazing
Posted on Dec 2, 2024
Because I was going to participate in the Shenzhen Marathon, I chose a hotel close to the Civic Center Square. The hotel's environment and sanitation services were good, and it was convenient for travel. The only problem was that the price increased a lot during the competition.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議! 我們已經及時作出改進, 此次沒能給您留下完美回憶, 期待下次能夠全都補上 ( 要給機會呀!) 我們在努力, 期待您見證! 祝: 一切順利!
Yu770
Double Room
Stayed in Oct 2024
Other
1 review
1.3/5
Posted on Dec 1, 2024
There is no TV, the sink is blocked, and the bed is dirty. As soon as I got to the room, I found that there was no TV, the sink was blocked, and I had to brush my teeth in the toilet. I thought it was better to have less trouble than more, so I gave up. As a result, I found that the other half of the bed was dirty when I lay on the bed. What's more, I found that the window could not be closed before going to bed. The room was arranged at the end of the corridor, next to the street of the urban village, and the sound of talking was very obvious! At about 7 o'clock in the morning, there was a factory or construction, and the sound of knocking on the iron sheet kept going on. It didn't stop. It was still knocking after I went out for more than an hour. Then there were the sounds of talking and cars. It's hard to evaluate. It's almost 300, so mini and bad. I can only say that I am very disappointed with Hanting.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 感謝您的及時反饋, 希望沒有影響到您此次出行的心情, 我們會加強員工的業務培訓, 我們會不斷地要求自己, 好一些再好一些, 請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的居所, 竭誠期待再次為您服務!
Guest User
Double Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is very clean. The location is convenient. There is a park opposite. It is very close to Huaqiangbei. Every time I come to the front desk, the staff is very good. They are very polite and courteous. They make guests feel very comfortable. I recommend Hanting Central Park Branch
Original TextTranslated by Google
Response from Property: 非常感謝您對我們漢庭中心公園店的肯定與推薦!得知您對我們的房間清潔度、地理位置以及前台服務都感到滿意,我們感到非常高興。您的滿意就是我們最大的動力,我們會繼續努力,保持房間的高標準清潔,提供更加貼心的服務,讓每一位客人都能感受到家一般的温暖。再次感謝您的推薦與支持,期待您下次光臨,我們將竭誠為您提供更加優質的服務!祝您生活愉快!
Guest User
Business Queen Room
Stayed in Jul 2024
Business travelers
11 review
3.1/5
Posted on Aug 30, 2024
The other environments are good, but the air conditioner is leaking a lot. I woke up in the middle of the night and found a lot of water leaking.
Original TextTranslated by Google
Response from Property: 感謝您的選擇,非常抱歉給您帶來不愉快的體驗,同時感謝您的反饋,酒店非常重視您的評價,我們將不斷改進,提升客户體驗。酒店歡迎且期待您的再次到來。
Guest User
2-bed Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Very good, it is a separate building with good sound insulation and nice scenery. There is a park downstairs and a shopping district near the hotel. The sanitation is cleaned every day and it is very clean
Original TextTranslated by Google
Response from Property: 親愛的家人您好。感激您對我們高度的認可和點贊!我們全體員工已經分享了您對我們大大鼓勵。您的滿意就是我們內心最大的動力。我們也會繼續努力讓每個細節都可以成為您心中的唯一。期待您的再次光臨,祝順安!
Anonymous User
2-bed Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The room is clean and tidy, the front desk is very welcoming. It was raining heavily when we checked in. Not only did they help us arrange a room before the check-in time, but they also arranged it on the floor just before entering the building. Thank you very much🌹
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for staying in the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see your recognition of our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
HSINYUN
Double Room
Stayed in Jun 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jul 21, 2024
The front desk helped me upgrade my room type when I checked in. The bed was really big and comfortable👍 But I don’t know why there is a heavy smell of oily dirt (the kind you get on ***) as soon as you enter the room. The smell gradually dissipates when the air conditioner is turned on and the windows are opened... There are quite dirty stains on the wallpaper next to the bed, which look like traces of food splashes. The guy and girl at the front desk in the morning shift were very polite and provided me with my needs and helped me. I think the front desk staff on the evening shift are more forceful and their speeches are not as polite as those on the morning shift. Mainly because when I went back at night, the elevator was broken. The front desk is helpless. The elevator is broken and the warranty will take time. There is no way to go upstairs now. The attitude that you can only take the stairs is a bit irritating. I live on the 6th floor! ! ! Then I still had to climb the stairs. It was miserable. I think this Hanting Hotel has good and bad points😭
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various services and hope to see you again here. I wish you a happy mood and a happy family!
Anonymous User
Business Queen Room
Stayed in Nov 2024
Travel with friends
1 review
2.7/5
Posted on Jan 1, 2025
When I returned home in the early morning, I heard three drunks yelling and making a scene in the corridor, harassing girls. However, I couldn't get through to the front desk in the room, and I couldn't find any contact information on the Ctrip platform... There was construction going on around but the noise was not loud. The room was clean and had plenty of hot water. The front desk attitude was also very good when I checked out, but the safety issues need to be improved.
Original TextTranslated by Google