Lavande Hotel (Shezhen University Town Metro Station) Guest Reviews
4.6/5
Very Good
940 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(940)
Positive reviews(907)
Reviews with photos/video(138)
Classy environment(122)
Easy to get around(74)
Friendly front desk staff(59)
Quiet & comfortable(56)
Close to metro(31)
Delicious breakfast(22)
Perfect for business trips(18)
Comfortable bed(10)
Negative reviews(33)
sabmiglight
Business Double Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jul 27, 2024
We arrived at midnight but they were very accommodating. Rooms are big and very clean
Response from Property: 小麗非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注麗楓酒店,並將以後入住時的更多感受和體驗告訴我們,期待您的再次光臨!
Aichikaoyadepangzi
Standard Single Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I chose this hotel for the convenience of transportation. The room is not big, but it is very clean and comfortable, especially the bed. I slept very well after staying for a few days. The water in the bathroom is normal, the hot water is fast and the flow is large. Although there are not many types of breakfast, the taste is good. I wake up early every day and eat breakfast to start a Shenzhen trip full of energy. It is a very pleasant stay experience!
Facilities: Full
Hygiene: Clean
Environment: Good
Service: Very good
Original TextTranslated by Google
Response from Property: 小麗感謝您在百忙之中給我們這裏大的鼓勵與支持,讓我們倍感喜悦,同時更加堅定了要用心做極致服務,為每一位客人帶來最棒的入住感受,會不斷去提高自己的工作技能,給您以最快的速度辦理入住和退房手續,看您這麼喜愛,記得還要“see you again”哦~
Anonymous User
Business Double Room
Stayed in Sep 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The room location is good. It takes only 3-4 minutes to walk from the University Town Station subway station. It takes only 4-5 minutes to walk to the entrance of Harbin Institute of Technology Shenzhen Campus in University Town. It is convenient to go to Tsinghua University and Peking University Shenzhen Graduate School. The room facilities are quite standard. You can also order takeout and the robot can deliver it to the floor. It is quite convenient~
The only thing to note is that the hotel is located right above the subway, so during the daytime when the subway is running, you can feel the slight sound of the train passing by. If you mind, you may need to pay attention. The overall experience is OK~ I personally recommend it
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The room is nice and doesn't feel small. The location is OK, close to the subway station and the university town, and there are many delicious foods around. But the breakfast is hard to describe, with few varieties and just enough food. It's repeated 7 days a week and not tasty. It is not recommended to include breakfast when booking.
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Standard Single Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is nice, the room is clean and tidy, the bedding is as comfortable as a cloud, and the room facilities are also thoughtful. The location is also very convenient, not far from the subway, and it is convenient to eat and drink around. I will come again next time!
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Business Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I feel the service attitude is very good, the staff is very enthusiastic, the university town is nearby, and the subway station is just a few hundred meters away. The room is not very big but clean and hygienic. I had a good impression the first time I came. Next time I will continue to choose Lavande Hotel. Five-star praise!
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Standard Single Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The service staff are very good, proactive and enthusiastic, and they also help solve small problems. The decoration is very tasteful, the store is easy to find, parking is convenient, and transportation is very convenient. Although the space is not very large, the layout is very centralized, and the lighting rendering is also very atmospheric.
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Anonymous User
Standard Single Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
It's next to the school, the room has good lighting and is clean. There's an office building next to the room, so it's quiet enough. For someone like me who has high requirements for sleep quality, it's good enough. The service staff are very enthusiastic and great!
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Yaya411
Standard Single Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Lavande Hotel is my first choice when I come out🏨. I like the atmosphere of this hotel very much. I communicated in advance that it needs to be quieter. The store manager has good service and arranged it directly with me. The key is that parking here is free, and the room decoration is also carefully decorated on the quilt. Flowers were placed ❤️The atmosphere is full and the service is great👍
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Business Double Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
When I checked in, I was given water. The front desk can collect express delivery, and the takeaway robot will deliver it to my door. The location is also very good, right next to Harbin Institute of Technology and a few minutes' walk from the subway entrance. The staff is enthusiastic and helped me carry the box upstairs. The room lights are warm and bright. I am very satisfied with my stay at the hotel.
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Guest User
Standard Single Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The location is great. It's a few hundred meters away from the University Town subway station. There are many universities nearby. It's more suitable for business trips. The transportation is very convenient. The front desk lady is very beautiful and has a good service attitude. I give it a five-star rating for this. I will stay here again next time
Original TextTranslated by Google
Response from Property: After reading your feedback word for word, Xiaoli felt extremely happy, as if the Chollima had been waiting for a long time and finally met the Bole who appreciated it! Xiaoli can see from the lines in your words that you and your family must be warm and considerate people. We have used the best things for your experience. Your and your family’s feelings and satisfaction are our greatest concern. affim! We will continue to work hard! Let’s meet next time~~
Guest User
Business Double Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The room is very nice and clean, the service is warm and friendly. It's a pleasant surprise for the first time. I have always stayed at Lavande. Although it is an old hotel, it is still very good in all aspects. I will continue to choose Lavande next time. It is next to the university town and very close to the subway station. It is very suitable for people on business trips. Overall, it is not bad, five-star praise!
Original TextTranslated by Google
Response from Property: Xiaoli is very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your visit again!
Longyansimaying
Business Double Room
Stayed in Oct 2024
Business travelers
4 review
2.5/5
Posted on Oct 26, 2024
The environment is not good. When I entered the room, I thought I was staying in a small hotel...
Six or seven years ago, I stayed at Lavande for the first time on a business trip in Beijing. The environment was very good. The room had lavender diffuser stones. It was small and exquisite.
This one in Shenzhen is relatively old, and its style is like a state-owned hotel that has been open for more than ten or twenty years.
Original TextTranslated by Google
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾,酒店於2016年建成並投入使用,其間並未經歷翻修升級。設施設備均落後於其他門店,對於此次給您帶來了不好的入住體驗我們深表歉意,我們已將您的的意見反饋至相關部們及負責人以提高設施設備質量。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Shuipingzuodexiannvyueyue
Business Room (2 Beds)
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
This stay was a good experience. Today (April 21) before leaving Shenzhen to go home, I experienced the robot food delivery. The experience was good. The robot was so cute. I will book this hotel again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your support. I feel great and all the fatigue of the day has disappeared!
ConnieChan3720
Business Room (2 Beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The price is high, the environment is comfortable, the bathroom in the room is clean, there are two separate beds, the room is of suitable size, there are windows, the environment is quiet, and the hotel price is affordable. Transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!