Crowne Plaza Hotel & Suites Landmark Shenzhen

Crowne Plaza Hotel & Suites Landmark Shenzhen Reviews

Crowne Plaza Hotel & Suites Landmark Shenzhen

No.3018 Nanhu Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Crowne Plaza Hotel & Suites Landmark Shenzhen
Crowne Plaza Hotel & Suites Landmark ShenzhenCrowne Plaza Hotel & Suites Landmark ShenzhenCrowne Plaza Hotel & Suites Landmark Shenzhen
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Crowne Plaza Hotel & Suites Landmark Shenzhen Guest Reviews

4.7/5
Outstanding
4017 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(4017)
Positive reviews(3978)
Reviews with photos/video(1004)
Friendly front desk staff(516)
Large rooms(352)
Delicious breakfast(330)
Close to metro(116)
Great swimming pool(108)
Delicious buffet(37)
Has facilities for children(21)
Negative reviews(39)
Claude
1 King Junior Suite
Stayed in Feb 2025
Family
6 review
4.7/5
Amazing
Posted on Feb 26, 2025
The hotel staff are very helpful though it seems they are in shortage of staff. However, the cleaning smell was all over the place at the first day but the second day was better. The rooms were clean but looked pretty old and furniture are really old , the carpet was also very old and it felt like it hasn’t been maintained for a long times though it’s clean but you can feel it.
Guest User
1 King Premium
Stayed in Feb 2025
Family
1 review
4.5/5
Great
Posted on Feb 22, 2025
Good service provided by manager ~ Amy . Received a warm welcoming , upgrade our room and delayed the checkout . The room is very big. Facilities are good such as indoor swimming pool and gymnasium.
Khar Joo
1 King Premium
Stayed in Feb 2025
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Nice oriental deco in the room. Free upgrade to bigger suite due to power supply failure(10am to 5pm) on the second day. The issue was not communicated to me before I arrived the hotel and I was told by the staff upon check in at night. It was planned by the hotel but not informed me much earlier. If I were told earlier ,I would choose other option, to book a day tour or to move to other hotel. Great customer service,special thanks to the friendly front desk manager,Melody at the front desk,and Rosa at the full day dining cafe.
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Travel rabbitdumpling
Superior Queen Room
Stayed in Jan 2025
Family
54 review
4.5/5
Great
Posted on Jan 29, 2025
Close to lowu , dongmen market. Easy to walk around and many restaurants are around. Kingglory mall within 5 minute walking distance. Breakfast was good. Indoor swimming pool was good and Ms.Amy was very friendly and helpful. You are welcomed and feel comfortable staying. Ms.Lily from front desk was very nice and helpful. The only issue was that ventilation on ceiling was quite noisy.
Evelyn
Superior Queen Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Fantastic stays, Duty Manager Ms Fendy is extremely friendly & helpful, and acknowledges my friend birthday with a cake, will definitely stay here again when visit shenzhen
Dee-Ann
Superior Queen Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 4, 2025
I love staying at this hotel when I visit Shenzhen. It's clean and beautiful. The suites are big and comfortable. The food is good and the staff is friendly.
Ong Pang Liang
1 King Junior Suite
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Duty manager Amy service is very good and perfect.Hotel is very nice.all is good.
gu
2 Twin Standard
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Excellent service, like the good weather here. The hotel rooms are really large, and the facilities are comprehensive. The the front desk attendant Kingsley Li gave us a free upgrade! Will come back here to stay next time
上海企业家
Superior Queen Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 1, 2024
酒店黄志光zain provided very good service,friendly and professional . I feel comfortable and will come back again.
Guest User
2 Twin Premium High Floor
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good customer services. Our CS staff is Ben Huang, very nice person. Over all very good experience here.
Tat Man
Family Room-King Bed Room Connect Twin Bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Fendy is nice. Hotel is near to Hongkong port. Hotel is clean. Staff is frendly.
Adel Ahmed Basri
2 Twin Junior Suite
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The ulrica service was great and the hotel is easily accessible. Everything is fine
CorningGorilla
1 King Junior Suite
Stayed in Oct 2024
Couples
27 review
3.5/5
Posted on Oct 11, 2024
Located right beside Dong Men Ding. Good for those who like shopping around that area. Deco is old but, maintained. Service and breakfast spread is similar to that of 3 star hotels, nothing spectacular. Shampoos provided are in Borghese containers but, containing something else.
Guest User
1 King Premium
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Ulrica is very good, her smile is warm and kind,I have a good stay here, I will come back again
Sajjad Mohebbi
Superior Queen Room
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 27, 2024
Good , neat and nice experience in Shenzhen
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