Crowne Plaza Hotel & Suites Landmark Shenzhen Guest Reviews
4.7/5
Outstanding
3644 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(3644)
Positive reviews(3606)
Reviews with photos/video(889)
Friendly front desk staff(437)
Large rooms(330)
Delicious breakfast(309)
Close to metro(104)
Great swimming pool(93)
Delicious buffet(34)
Has facilities for children(19)
Negative reviews(38)
Evelyn
1 King Standard
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Fantastic stays, Duty Manager Ms Fendy is extremely friendly & helpful, and acknowledges my friend birthday with a cake, will definitely stay here again when visit shenzhen
Dee-Ann
1 King Standard
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 4, 2025
I love staying at this hotel when I visit Shenzhen. It's clean and beautiful. The suites are big and comfortable. The food is good and the staff is friendly.
Ong Pang Liang
1 King Junior Suite
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Duty manager Amy service is very good and perfect.Hotel is very nice.all is good.
gu
2 Twin Standard
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Excellent service, like the good weather here. The hotel rooms are really large, and the facilities are comprehensive. The the front desk attendant Kingsley Li gave us a free upgrade! Will come back here to stay next time
FOOTBALLFOOTBALL
1 King Standard
Stayed in Oct 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 1, 2024
酒店黄志光zain provided very good service,friendly and professional . I feel comfortable and will come back again.
Guest User
2 Twin Premium High Floor
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good customer services. Our CS staff is Ben Huang, very nice person. Over all very good experience here.
Tat Man
Family Room-King Bed Room Connect Twin Bed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Fendy is nice. Hotel is near to Hongkong port. Hotel is clean. Staff is frendly.
Adel Ahmed Basri
2 Twin Junior Suite
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The ulrica service was great and the hotel is easily accessible. Everything is fine
CorningGorilla
1 King Junior Suite
Stayed in Sep 2024
Couples
26 review
3.5/5
Posted on Oct 11, 2024
Located right beside Dong Men Ding. Good for those who like shopping around that area.
Deco is old but, maintained. Service and breakfast spread is similar to that of 3 star hotels, nothing spectacular.
Shampoos provided are in Borghese containers but, containing something else.
Guest User
1 King Premium
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Ulrica is very good, her smile is warm and kind,I have a good stay here, I will come back again
Sajjad Mohebbi
1 King Standard
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 27, 2024
Good , neat and nice experience in Shenzhen
Alan
1 King Standard
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 26, 2024
Everything very good except the wifi is not so user friendly
Jason Hoc Chanh
1 King Standard
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The hotel is centrally located with easily going to Luohu commercial shopping and Luohu port as well as to Dongmen Pedestrian Street and commercial shopping. The staff is friendly and the room is comfortable and roomy. Buffet breakfast is great.
Guest User
2 Twin Standard
Stayed in Aug 2024
Family
12 review
4.2/5
Very Good
Posted on Sep 18, 2024
First room allocated was clean but had smokey atmosphere. Room was changed but didn't had any twin beds.
Knob was almost broken and could be dangerous.
Service from the local team was great with Simon showing extraordinary attention to go the full distance. 4star accommodation with 5star service.
Amit kumar
2 Twin Standard
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Ulrica is good, I often stay in the hotel. Service is great