Vienna Hotel (Shenzhen Gushu Metro Station)

Vienna Hotel (Shenzhen Gushu Metro Station) Reviews

Vienna Hotel (Shenzhen Gushu Metro Station)

No.368 Gushu 1st Road, Bao'an District, Shenzhen, Guangdong, 518126, ChinaView Hotel Details
Vienna Hotel (Shenzhen Gushu Metro Station)
Vienna Hotel (Shenzhen Gushu Metro Station)Vienna Hotel (Shenzhen Gushu Metro Station)Vienna Hotel (Shenzhen Gushu Metro Station)
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Vienna Hotel (Shenzhen Gushu Metro Station) Guest Reviews

4.5/5
Good
1186 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1186)
Positive reviews(1152)
Reviews with photos/video(130)
Offers pick-up/drop-offs(146)
Easy to get around(123)
Convenient location(107)
Friendly front desk staff(98)
Close to airport(64)
Perfect for business trips(26)
Delicious breakfast(22)
Stayed multiple times(13)
Negative reviews(34)
Lou007
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 15, 2024
Receptionist was very helpful. She helped setting up phones to use in room wifi for us and arranged free airport transfer to happen at 4:00am. Outstanding service. Will definitely recommend this hotel.
Response from Property: 親愛的客人，非常不好意思，沒能讓您滿意，對此我們深感抱歉。請允許我們集體彎腰90度向您獻上我們的歉意，也請您儘管放心，下一次您來住保證會讓您滿意噠！
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
1 review
3.7/5
Posted on Jan 17, 2025
the transportation arrangement to the airport is very good
Response from Property: 尊敬的賓客，您好！非常感謝您的一直信任與厚愛，我們一直不斷追求卓越，以親民的價格、真誠的服務、高品質體驗和嚴謹高效的管理，為客户打造一個超值性價比的滿意體驗！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！附近還有一條小的美食街滿足您的味蕾，有任何疑問歡迎您隨時諮詢前台，小哥哥小姐姐們一定會耐心為您解答，您的滿意才是我們最大的追求！再次感謝您對維也納酒店機場固戍地鐵站店的厚愛，期待您的下次光臨
Guest User
Standard Double Room
Stayed in May 2023
Solo travelers
7 review
4.2/5
Very Good
Posted on Jul 2, 2023
The location is good. The service is good, even tho i don’t speak chinese and the worker didn’t speak english it was still possible to ask for help with a translator and they help me. I was missing a small fridge exspecially since it was 34 degrees having no cold drinks or items is not convenient. Also the airconditioner made a lot of noice. And there was only 1 room card so the airconditioning was off when you are not there, when come back 9-10h later it was hot again.
Response from Property: 敬的賓客：您好！非常感謝您對我們維也納酒店機場固戍地鐵站店的點評，很遺憾沒能得到您的5星好評。沒能讓您住得滿意我們也很抱歉，有不足的地方您提出來，我們也會盡力去改正，給您帶來不便，我們深表歉意，希望下次在您入住酒店的時候，會有一個全新的體驗，期待您的再次光臨，祝您工作順利，生活愉快
Anonymous User
Standard Double Room
Stayed in May 2023
Other
6 review
4.0/5
Very Good
Posted on Jun 27, 2023
服务：very good 环境：A bit noisy but fine with a closed window. 卫生：very good 设施：comfortable bed.
Response from Property: 敬的賓客：您好！非常感謝您對我們維也納酒店機場固戍地鐵站店的點評，很遺憾沒能得到您的5星好評。沒能讓您住得滿意我們也很抱歉，有不足的地方您提出來，我們也會盡力去改正，給您帶來不便，我們深表歉意，希望下次在您入住酒店的時候，會有一個全新的體驗，期待您的再次光臨，祝您工作順利，生活愉快
dhanasekaran
Standard Double Room
Stayed in Aug 2024
Business travelers
9 review
4.0/5
Very Good
Posted on Nov 6, 2024
Good hotel
Response from Property: 尊敬的賓客，您好！ 非常感謝您的一直信任與厚愛，我們一直不斷追求卓越，以親民的價格、真誠的服務、高品質體驗和嚴謹高效的管理，為客户打造一個超值性價比的滿意體驗！ 酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！ 附近還有一條小的美食街滿足您的味蕾，有任何疑問歡迎您隨時諮詢前台，小哥哥小姐姐們一定會耐心為您解答，您的滿意才是我們最大的追求！ 再次感謝您對維也納酒店機場固戍地鐵站店的厚愛，期待您的下次光臨
Guest User
Superior Double Room
Stayed in Apr 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on May 30, 2023
Overall, this hotel is good for me.
Response from Property: 敬的賓客：您好！非常感謝您對我們維也納酒店機場固戍地鐵站店的點評，很遺憾沒能得到您的5星好評。沒能讓您住得滿意我們也很抱歉，有不足的地方您提出來，我們也會盡力去改正，給您帶來不便，我們深表歉意，希望下次在您入住酒店的時候，會有一個全新的體驗，期待您的再次光臨，祝您工作順利，生活愉快
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
2 review
3.5/5
Posted on Dec 29, 2024
I don’t know if there is a discount on the rooms bought on Ctrip. The ones bought are cheaper than offline, so the room arranged is so bad, and they are arranged in a side house. The sound insulation of the room is very poor, and you can hear people talking when they walk by. It's just that the window can't be closed. It's very noisy outside at night. It's already 3 o'clock when we get to the hotel. I can't fall asleep at all. I have to wear headphones to sleep.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!
ctsccm
Deluxe Double Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The room is very clean and the transportation is convenient. There are many delicious snacks nearby, and there is also airport pick-up and drop-off service, but remember to make a reservation two hours in advance!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room was nice and tidy! The service at the hotel is also very good! The front desk phone number can be called at any time and someone will answer it at any time. The service efficiency is very high!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The room is very clean, the transportation is convenient, and the service is very good. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch and we look forward to your next visit.
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The environment is good, hygienic and clean... There is no shortage of facilities for eating, drinking and entertainment in the surrounding area. I will come back next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch and we look forward to your next visit.
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
50 review
5.0/5
Outstanding
Posted on Mar 22, 2024
I just happened to catch a flight, so I stayed here. Overall it was OK. There are many restaurants around. The subway and bus are right at the door. The transportation is quite convenient. The hotel provides free airport pick-up and drop-off. The service and hygiene are also OK. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and love. We have been pursuing excellence, and have been creating a cost-effective and satisfactory experience for customers with affordable prices, sincere services, high-quality experiences and rigorous and efficient management! The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will patiently answer you. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gusu Subway Station Branch, and look forward to your next visit
Yazhouxiaojiang
Standard Double Room
Stayed in Feb 2024
Business travelers
7 review
3.0/5
Posted on Mar 21, 2024
The hotel is close to the airport and has airport pick-up and drop-off services. There are many snacks around. The front desk service is OK. The hotel is OK. There is also a subway nearby. It is OK to arrange to stay on a higher floor.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and love. We have been pursuing excellence, and have been creating a cost-effective and satisfactory experience for customers with affordable prices, sincere services, high-quality experiences and rigorous and efficient management! The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will patiently answer you. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gusu Subway Station Branch, and look forward to your next visit
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
71 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The location is very convenient and the surrounding transportation is convenient. It is very convenient for travel and business. The hotel has a grand appearance and elegant and exquisite interior decoration, creating a warm and comfortable atmosphere.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch and we look forward to your next visit.
TravelVip
Standard Double Room
Stayed in Aug 2024
Travel with friends
44 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The hotel has complete facilities and is cost-effective. The Wi-Fi is fast, the environment is good, and the location is very good. It is convenient to go shopping and eat nearby. The room service is also very good. They will greet you proactively. The room is big and I like it very much.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch and we look forward to your next visit.