Shenzhen Lilac Hotel

Shenzhen Lilac Hotel Reviews

Shenzhen Lilac Hotel

Haihui Building, Nanhai Avenue, Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Shenzhen Lilac Hotel
Shenzhen Lilac HotelShenzhen Lilac HotelShenzhen Lilac Hotel
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Shenzhen Lilac Hotel Guest Reviews

4.6/5
Very Good
995 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(995)
Positive reviews(964)
Reviews with photos/video(312)
Easy to get around(80)
Convenient location(75)
Friendly front desk staff(58)
Close to metro(54)
Classy environment(52)
Perfect for business trips(19)
Well decorated(16)
Stayed multiple times(14)
Negative reviews(31)
pspwong
Smart Hotel Room (Double Bed)
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 31, 2025
Convenient
Response from Property: 尊敬的貴賓，感謝您對我們的認可及好評，能夠為您提供優質的服務是我們的榮幸，我們會繼續保持再接再厲做到更好，誠心期待您的再次光臨。祝您生活愉快！
Anonymous User
Smart Hotel Room (Double Bed)
Stayed in Nov 2024
Family
7 review
3.7/5
Posted on Dec 26, 2024
The hotel reception is a bit awkward as it is inside a building for eye’s clinic. The rooms are on the third floor and the way from ground floor to the third floor is quite terrible. The room is new and clean though. A budget hotel for 1 night.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Smart Hotel Room (Double Bed)
Stayed in Nov 2024
Travel with friends
43 review
3.5/5
Posted on Dec 9, 2024
Room is spacious. Near metro station. Near shopping mall. Breakfast is not buffet
Response from Property: 尊敬的貴賓，感謝您對我們的認可及好評，能夠為您提供優質的服務是我們的榮幸，我們會繼續保持再接再厲做到更好，誠心期待您的再次光臨。祝您生活愉快！
seventyseven
Smart Hotel Room (Double Bed)
Stayed in May 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Very nice hotel everything liked the location very convenient
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Samotosh
Selected Smart Hotel Room (Queen Bed)
Stayed in Jun 2023
Couples
4 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Quite convenient, although some other hotels with similar pricing is even closer to the metro. Near the Hong Kong mainland border, good if you plan to go to Hong Kong.
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Hyking B
Selected Smart Hotel Room (Queen Bed)
Stayed in Apr 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Beautiful environment, comfortable and pleasant.
Response from Property: 感謝親對我們的誇讚，我們一定會更加努力做到最好的,您的滿意就是我們最大的動力.我們把每一位顧客都當成自己的朋友，期待您下次再來我們家做客呦~
SERISAMA
Light Luxury Scenic Double Bed Room (Smart Voice Control, Hotel Laundry, Zero Pressure Pillow Mattress)
Stayed in Dec 2023
Business travelers
18 review
4.2/5
Very Good
Posted on Jan 25, 2024
My pronunciation was ,little bad, but it's okay for the price
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Guest User
Selected Smart Hotel Room (Queen Bed)
Stayed in Jan 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Feb 4, 2024
Very friendy and helpful staff Room is very clean too
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Mr. Oafallas
Smart Hotel Room (Double Bed)
Stayed in Mar 2024
Couples
28 review
5.0/5
Outstanding
Posted on May 6, 2024
Great hotel. Clean and comfortable
Response from Property: 喜歡就幫小花多多宣傳哦~我們酒店距離南油服裝城衹需2分鐘，地理位置優越，是出行旅遊的絕佳選擇哦，喜歡我們就常來,記得安利給身邊的朋友，與您不見不散!
Guest User
Smart Hotel Room (Double Bed)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room is quite quiet, the location is very close to the subway station, it is convenient to travel, the service attitude is standard and pretty good, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your recognition and praise for us. It is our honor to provide you with high-quality services. We will continue to work hard to do better and sincerely look forward to your visit again. I wish you a happy life!
Anonymous User
Business Executive Twin Room (Voice Control, Self-service Laundry, Zero Pressure Pillow Mattress)
Stayed in Dec 2024
Travel with friends
17 review
3.5/5
Posted on Feb 1, 2025
Arriving at the hotel at 1930 in the evening and still unable to check in, the staff said they were still cleaning and were helpless😮💨 The booking order indicated breakfast provided, but did not know where to eat, the staff did not introduce when checking in, and finally ordered their own ** takeaway. The room did not provide a TV remote control, Xiaodu only helped to turn the TV on and off, and finally no TV to watch, lazy to find the front desk. Overall stay experience was not very good and will not stay again. Only good location
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We are very sorry that you encountered some problems during your stay, which caused you inconvenience and trouble. We will definitely reflect seriously and actively improve to ensure that your and other guests' stay experience becomes more pleasant and comfortable. I wish you a happy life!
Guest User
Smart Hotel Room (Double Bed)
Stayed in Dec 2024
Other
8 review
5.0/5
Outstanding
Posted on Jan 19, 2025
This hotel is really good, it is our only choice every time we come to Shenzhen! The store has good service attitude, convenient surrounding transportation, many food options, and most importantly, it is very convenient for shopping...!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，感謝您對我們的認可及好評，能夠為您提供優質的服務是我們的榮幸，我們會繼續保持再接再厲做到更好，誠心期待您的再次光臨。祝您生活愉快！
Guest User
Privilege Queen Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hygiene here is very good, the front desk service is very good, and they are responsive to all requests. I like it very much and will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Anonymous User
Light Luxury Scenic Double Bed Room (Smart Voice Control, Hotel Laundry, Zero Pressure Pillow Mattress)
Stayed in Nov 2024
Couples
10 review
4.0/5
Very Good
Posted on Jan 2, 2025
The name of the hotel is different from the location, and the facade is not very bright. There is no elevator, the room is dark and the equipment is average, like a hotel. Breakfast was casual, so I probably won't come again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Light Luxury Scenic Double Bed Room (Smart Voice Control, Hotel Laundry, Zero Pressure Pillow Mattress)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 7, 2025
I stayed in Shenzhen for a few days. The room was nice and clean.
Original TextTranslated by Google
Response from Property: Thank you for your recognition! We have been paying close attention to hygiene to make your stay comfortable. We look forward to serving you again.