To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.3
Service3.7
Cleanliness3.5
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All reviews(644)
Positive reviews(528)
Reviews with photos/video(91)
Convenient location(65)
Great value for money(38)
Easy to get around(38)
Strange smell in room(18)
Large rooms(9)
Stayed multiple times(5)
Friendly front desk staff(5)
Close to train station(5)
Negative reviews(116)
Mango
Standard Room (2 beds)
Stayed in Oct 2024
Couples
13 review
4.2/5
Very Good
Posted on Nov 28, 2024
Just a short walk from Luo Hu Border Control via the bridge. Room is extremely spacious, but may potentially be noisy as it is facing the road. Receptionist said there wasn’t free wifi, but we found wifi details in room
Guest User
Boutique Double Room
Stayed in Oct 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Nov 25, 2024
Great location! Able to walk via the link to luohu station. Many eateries and shops there. We enjoyed our stay here very much.
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Couples
3 review
1.7/5
Posted on Nov 29, 2024
1. Spots everywhere in the flooring, walls and ceiling.
2. Water leaking from ceiling inside the bathroom.
3. Furniture and bathroom so worn-out.
4. Room sticky.
Clint Wensley
Standard Room (2 beds)
Stayed in Oct 2024
Business travelers
62 review
4.2/5
Very Good
Posted on Nov 17, 2024
Is an older hotel, and could use some updates, but other than that, it's clean, excellent location for bouncing back and forth between SZ and HK. The front desk man this morning was a little cranky and rude, but wont hold that against the hotel.
Traveling and nature lover
Standard Room (2 beds)
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Friendly staff, good service, convience, easy to go around with public transport
Anonymous User
Standard Room (2 beds)
Stayed in Nov 2024
Couples
2 review
1.5/5
Posted on Dec 18, 2024
The Girl from the front desk is showing her bad attitude,no smiles and greetings.
AndyLip
Boutique Double Room
Stayed in Jan 2024
Family
6 review
2.2/5
Posted on Feb 19, 2024
Good location for traveling to Hong Kong. Next to Lowu station where coach, MTR and railway services.
Hotel is alittle run down and WiFi doesn’t work. Air con has no heating nor cooling, just normal fan.
But given the price point it’s reasonable
Guest User
Boutique Double Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Room Serive was good, and room was so cleaning but I had not use Cateen service.
Aleksey™
Boutique Twin Room
Stayed in Dec 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Feb 19, 2024
Hello good location . numbers have not been updated for a long time. Room big . Air condition does work good.
Guest User
Standard Room (2 beds)
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 19, 2024
A must go hotel whenever to visit Shenzhen. 10 minutes after exiting lohu immigration we are in the comfort of our room. Reasonable rates. Well connected to train, bus and mtr. Plenty of eateries nearby.
Adly
Boutique Double Room
Stayed in May 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Excelent, i like this hotel, staff very friendly, 👍👍👍👍👍👍👍👍
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Solo travelers
2 review
3.5/5
Posted on Mar 5, 2024
Convenience, right next to 羅湖口岸及metro station, economical