Crystal Orange Shenzhen Luohu Port International Trade Hotel

Crystal Orange Shenzhen Luohu Port International Trade Hotel Reviews

Crystal Orange Shenzhen Luohu Port International Trade Hotel

No.3001 Chunfeng Road, Jianan Community, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Crystal Orange Shenzhen Luohu Port International Trade Hotel
Crystal Orange Shenzhen Luohu Port International Trade HotelCrystal Orange Shenzhen Luohu Port International Trade HotelCrystal Orange Shenzhen Luohu Port International Trade Hotel
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Crystal Orange Shenzhen Luohu Port International Trade Hotel Guest Reviews

4.7/5
Outstanding
2893 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2893)
Positive reviews(2855)
Reviews with photos/video(639)
Friendly front desk staff(255)
Classy environment(237)
Easy to get around(219)
Close to metro(114)
Would stay again(88)
Delicious breakfast(78)
Excellent TV(32)
Tasty coffee(29)
Negative reviews(38)
Koey Lam
Suite
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel service was very good and warm
Response from Property: 看到您的五星好評，桔子水晶開心得不得了，非常感謝您對本店服務的認可，我們會繼續學習，為客户們提供更好的入住體驗，不忘初心方得始終，期待與您的再次光臨！
Fanxi Francis
Superior Queen Room
Stayed in Dec 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Great service by staff
Response from Property: 看到您的好評小夥伴開心極了！衹要您住的舒服，桔子水晶覺得付出再多也是值得的。和您在旅途之中相遇是桔子水晶的榮幸，而能在短暫的旅途中給您一份舒適與快樂，是桔子水晶最大欣慰，桔子水晶相信我們已經結下了不解之緣，桔子水晶希望您能和桔子水晶一起守護住這段來之不易的緣分。期待為您的下次魅力深圳之旅提供服務。
Thomaslui521
Deluxe 2-bed Room
Stayed in Jan 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The hotel location is near the MTR station and the hotel facility is very comfortable. The breakfast is very good, especially the fried rice noodles.
Response from Property: 看到您的五星好評，桔子水晶開心得不得了，非常感謝您對本店服務的認可，我們會繼續學習，為客户們提供更好的入住體驗，不忘初心方得始終，期待與您的再次光臨！
Guest User
Executive Queen Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
This is a new hotel nearby Luo Hu boarder. It's very cosy and easily accessible for public transportation. I had a nice stay here and highly recommended.
Response from Property: 看到您的五星好評，桔子水晶開心得不得了，非常感謝您對本店服務的認可，我們會繼續學習，為客户們提供更好的入住體驗，不忘初心方得始終，期待與您的再次光臨！
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I had a wonderful stay at the Crystal Hotel! The room was clean and comfortable, with a nice view. The staff were friendly and attentive, making me feel welcome. The location was perfect, just a short walk from the food. I highly recommend it for a relaxing getaway!
Response from Property: 感謝您對桔子水晶的肯定、讚美和支持。您的五分好評就是我們的燃料，有了燃料就能飛的更遠，更高。桔子水晶會不斷創新，不斷完善，為奔波在路途中的人兒提供最好最温馨的第四空間。
JooEr
Suite
Stayed in May 2024
Travel with friends
13 review
4.2/5
Very Good
Posted on Jun 6, 2024
Very good location near to MRT, cleanliness so so there’s literally mould in the fridge, other than that. Room facilities are good
Response from Property: Dear guests: Hello! Welcome to Crystal Orange Shenzhen Luohu Port International Trade Hotel. Thank you for your review of the hotel. We are sorry for bringing you an unpleasant stay experience! We have reported the issues you mentioned to the customer service department as soon as possible and have strengthened special training on housekeeping. If you have any problems during your stay, you can contact the front desk to help you solve them as soon as possible. We will listen carefully and continue to improve. Wish you the best You live a happy life.
遊。泰人
Deluxe Queen Room
Stayed in Apr 2024
Couples
26 review
5.0/5
Outstanding
Posted on May 26, 2024
Brand new furnished, excellent stay. One bad thing is when order delivery, they dont really take care of your takeaways, seems like they just throw it into the machine and took ages for the delivery. I waits over 20mins twice after the delivery man calls, thats horrible. Besides, stay are comfortable
Response from Property: Orange Crystal is very happy to see your five-star praise. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by keeping our original aspirations in mind can we achieve our goals. We look forward to seeing you again!
Chun Hei
Deluxe 2-bed Room
Stayed in Apr 2024
Couples
22 review
5.0/5
Outstanding
Posted on May 20, 2024
nice hotel with great service good location and located in downtown area near the big shopping mall
Response from Property: Thank you for your affirmation, praise and support of Orange Crystal. Your five points praise is our fuel, with the fuel will be able to fly farther, higher. Orange crystal will continue to innovate and improve, and provide the best and most warm fourth space for people on the road.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Kyle is. Good
Response from Property: 感謝您對桔子水晶的肯定、讚美和支持。您的五分好評就是我們的燃料，有了燃料就能飛的更遠，更高。桔子水晶會不斷創新，不斷完善，為奔波在路途中的人兒提供最好最温馨的第四空間。
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 7, 2024
House is beautiful 😍 l love thank u Ethan
Response from Property: 看到您的好評小夥伴開心極了！衹要您住的舒服，桔子水晶覺得付出再多也是值得的。和您在旅途之中相遇是桔子水晶的榮幸，而能在短暫的旅途中給您一份舒適與快樂，是桔子水晶最大欣慰，桔子水晶相信我們已經結下了不解之緣，桔子水晶希望您能和桔子水晶一起守護住這段來之不易的緣分。期待為您的下次魅力深圳之旅提供服務。
Marco
Executive Queen Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
### Hotel Review: Shenzhen Luohu I recently stayed at a hotel in Shenzhen Luohu, just a short 10-minute walk from the Hong Kong border, and I must say it was an excellent experience. Given that I booked a room during the busy National Day holiday on October 1st, I was pleasantly surprised by the overall quality of my stay. **Cleanliness:** The hotel was immaculate. From the lobby to the room, everything was spotless. It’s clear that the staff takes great pride in maintaining a clean environment, which made me feel comfortable throughout my stay. **Innovative Service:** One of the standout features was the use of a robot for food delivery directly to my room. It was both fun and efficient, adding a modern touch to the hospitality experience. I ordered a late lunch, and the robot arrived promptly, making the process seamless and enjoyable. **Booking Experience:** Despite the hotel being fully booked due to the holiday, I was able to secure a reservation during the afternoon. The staff were helpful and accommodating, making the check-in process smooth and quick. **Location:** The hotel’s location is ideal for anyone looking to explore both Shenzhen and Hong Kong. Being just a short walk from the border makes it incredibly convenient for cross-border travelers. **Overall Impression:** I was very pleased with my stay. The combination of cleanliness, innovative service, and excellent location made for a memorable experience. I would highly recommend this hotel to anyone visiting Shenzhen, especially during busy travel periods.
Response from Property: Dear guests, Thank you for staying at Orange Crystal Luohu Port International Trade Hotel and sharing your experience! I am very glad that every aspect of the hotel has been recognized by you, through your meticulous description, you can feel the happiness that this journey brings to you, which is what our service has been pursuing, which will also become the driving force for us to keep forging ahead.
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 31, 2024
Very convenient location for taking public transport as the subway stop is less than 10 feet away. Room amenities are modern and far exceeded anything I expected. The free coffee provided is also very good.
Response from Property: Thank you for your affirmation, praise and support of Orange Crystal. Your five points praise is our fuel, with the fuel will be able to fly farther, higher. Orange crystal will continue to innovate and improve, and provide the best and most warm fourth space for people on the road.
Yinxiangdongfang0000
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
High-tech robot delivery service, with a clean and chic modern design 😎
Response from Property: 看到您的好評小夥伴開心極了！衹要您住的舒服，桔子水晶覺得付出再多也是值得的。和您在旅途之中相遇是桔子水晶的榮幸，而能在短暫的旅途中給您一份舒適與快樂，是桔子水晶最大欣慰，桔子水晶相信我們已經結下了不解之緣，桔子水晶希望您能和桔子水晶一起守護住這段來之不易的緣分。期待為您的下次魅力深圳之旅提供服務。
sam Goo
Superior Queen Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Everything was great. Staff are helpful. I did not have breakfast in the hotel as I prefer to stroll the area to have different types of breakfast.
Response from Property: Orange Crystal is very happy to see your five-star review. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original aspirations can we always succeed. We look forward to seeing you again. Come!
C TB
Executive Queen Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Sep 1, 2024
Sound insulation is so-so, it blocks the sound from wall to wall but can be woken up be neighbours slamming their doors. The reception staff are kind and helpful The bed sheets were not changed, I could smell the odor from the previous guests. The walls are dusty and have many spider webs. The shower smelled of urine. The rooms are in need of a deep clean
Response from Property: Dear guests: Hello! Thank you very much for choosing Orange Crystal Luohu Port International Trade Hotel! We regret that we did not satisfy you with this stay. I hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do a good job in every service link meticulously and live up to your high expectations for the hotel! We look forward to seeing you again!