Crystal Orange Hotel (Shenyang Municipal Government Hotel ) Guest Reviews
4.9/5
Perfect
1368 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1368)
Positive reviews(1358)
Reviews with photos/video(594)
Friendly front desk staff(209)
Delicious breakfast(136)
Large rooms(100)
Close to airport(86)
Well decorated(70)
Perfect for business trips(59)
Tasty coffee(35)
Good views(11)
Negative reviews(10)
Kai-Kai Toh
Business big bed room
Stayed in Dec 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jan 19, 2025
Spotless new hotel in very quiet area. Apart from the usual locals pushing in ahead of you at check in😆 it was all great. This happened (again) at check in just now at the airport. So much for all the talk about 文明。
Response from Property: 尊敬的賓客,您好: 感謝您對我們的肯定,為您提供更加細緻周到的服務體驗是我們的榮幸,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
JOSEPH
deluxe twin room
Stayed in Sep 2024
Business travelers
17 review
4.5/5
Great
Posted on Nov 7, 2024
It was a quiet location so I was able to rest comfortably. It was a clean and well-managed hotel. However, cars were parked on the narrow road in front of the hotel, so it was blocked and very inconvenient in the morning. It seems like it needs improvement.
Response from Property: 尊敬的賓客: 您好! 感謝您對我們酒店的支持和包容, 我們會更加努力完善設施, 為您帶來更好的服務!
Guest User
Business big bed room
Stayed in Apr 2024
Couples
4 review
4.5/5
Great
Posted on Jun 1, 2024
Excellent hotel. Spotless, spacious, well equipped room with a comfortable bed. Staff were friendly to us as the only westerners seemingly staying there. Has free washing machines, dryers, irons, powder. Breakfast was of high quality. Very good value for money.
Response from Property: Thank you for your sincere and detailed comments on us. Welcome to our hotel again.
Anonymous User
Executive suite
Stayed in May 2023
Couples
1 review
4.0/5
Very Good
Posted on Jun 25, 2023
The rooms are very clean and the service very excellent but their air conditioning is very poor we were dripping of sweat for more than 3 hours till the fixed it but it wasnt cool enough we had to go and find a place to spend the late hours of the afternoon till it got cool. I hope that problem gets fixed
Response from Property: Dear customer: I am very sorry that the hotel maintenance of air conditioning has caused you to have a bad experience during your stay, we attach great importance to your suggestions, continue to improve, hope you have a good experience next time, look forward to your stay again.
Haochun
deluxe king
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Very good good!
Response from Property: 感謝您選擇我們分店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Anonymous User
deluxe twin room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The hotel is opposite the museum and the Science and Technology Museum, which is very convenient to walk to. The room is large and the facilities are new. The window is left a crack at night, so it is not too hot. This is the most comfortable sleep I have had in recent nights.
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Response from Property: Dear guest, hello, thank you for your comments on us in your busy schedule, and thank you for your recognition of our services. Your praise and affirmation will fill our hearts with strength, which can motivate us to move forward and strive to do better. Crystal also looks forward to your visit again~
Xiaomihune
deluxe parent-child room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The service provided by Jia Huan, the front desk staff of the hotel, was very good. There were many types of breakfast. I took my baby to the show and packed some away. I felt that the service was very good. The hygiene and environment of the hotel were also very good. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Orange Crystal Shenyang Hunnan Municipal Government Hotel among many hotels. Thank you very much for your comments and support. The hotel's breakfast has a variety of Chinese and Western buffet breakfasts, which are nutritious and delicious. The freshly cooked wontons, hot soup noodles and meat sauce noodles satisfy your special food without leaving home. The hotel's thoughtful service and the rooms carefully designed by designers have smart rooms. The room lights use intelligent sensors, omitting the traditional card power supply, as well as electric curtains and refrigerators, so that you can relax physically and mentally after a busy day outside. We have been committed to providing guests with a thoughtful and satisfactory stay experience. We have a cleaning auntie worthy of your trust and a housekeeper-like thoughtful service. We look forward to your next visit.
Tracy
Business big bed room
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Crystal Orange has always been very good. The environment is good and clean. The bedding is very comfortable. Miss Mengmeng at the front desk is very considerate. The breakfast is rich, including Northeastern pork stewed with sauerkraut and spicy beef noodles. I am so satisfied!
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Response from Property: Dear guest, hello: Thank you for your recognition of us. It is our honor to provide you with a more meticulous and thoughtful service experience, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction has only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Sanbudeyuyu🐳
deluxe twin room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Stayed at Hunnan Orange Crystal Hotel again. The service is still warm, the environment is comfortable, the hygiene is very good, the duvets and pillows are very good, it feels like going home. Highly recommended, and it is very close to the Liaoning Provincial Museum. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! After reading your review, we are really happy. You are so satisfied with our service, which is also the motivation for our efforts! The store is the latest version of Orange Crystal Hotel. As a mid-to-high-end brand under Huazhu, it has always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "customer-centered" service concept to ensure that traveling guests Everyone can feel at home. We also invite you to come home and visit us often.
Guest User
Business big bed room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The room is very clean. There is whiskey in the lobby. The overall feeling is very high-end. The front desk staff Jiahuan is also very considerate and introduces some of the surrounding places to visit and food. First choice
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm very glad that you chose to stay at Crystal Orange Shenyang Hunnan Municipal Government Hotel. I was stunned when I saw your low review! The hotel is located in a prosperous area of New City Hall, surrounded by science and technology museums, museums, and software parks. It is also very close to Taoxian Airport ~ Wanda Plaza, Longhu Tianjie, etc. The hotel's buffet breakfast is rich in variety and delicious, and there are take-out boxes Oh! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Executive king
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room is very clean and the service from the front desk lady Jiahuan is also very considerate. There are airports, museums and science and technology museums nearby. The hotel has a laundry room, gym and living room. I stayed in the hotel for 2 days and the overall feeling is very good. I will come back next time. It is the first choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! After reading your review, we are really happy. You are so satisfied with our service, which is also the motivation for our efforts! The store is the latest version of Orange Crystal Hotel. As a mid-to-high-end brand under Huazhu, it has always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "customer-centered" service concept to ensure that traveling guests Everyone can feel at home. We also invite you to come home and visit us often.
Guest User
deluxe twin room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room was very clean. You can also check out and go to the museum. You can store your luggage at the front desk. The front desk staff Jiahuan will also provide warm water. The overall experience is very good. I will choose this hotel next time. It is the first choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! After reading your review, we are really happy. You are so satisfied with our service, which is also the motivation for our efforts! The store is the latest version of Orange Crystal Hotel. As a mid-to-high-end brand under Huazhu, it has always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "customer-centered" service concept to ensure that traveling guests Everyone can feel at home. We also invite you to come home and visit us often.
Guest User
deluxe parent-child room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
As the last night of my trip to Harbin, the hotel I chose maintained its usual high level. The family room I chose for three people stayed in. The room was large, reasonably laid out, clean and sanitary, and they thoughtfully provided an extra quilt and sanitary towels. Supplies, the toilet is also a smart toilet, the breakfast is also very good, I also drank special drinks here, the queue in the laundry room is very fast, the overall service is very considerate, the recommended food and bathing are very reliable, close to the airport and Shenyang South The stations are very close, and the surrounding environment is very quiet, but there is a business district 500 meters away, which is the perfect place to end our trip.
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Response from Property: In the busy and intertwined years, I will cherish this friendship very much. I say it softly, but it cannot express the thousands of words in my heart. I only hope that every word will bring my blessings and my concern. Crystal will work hard to improve. The quality of service will bring you a different stay experience~ I wish you a happy life and all the best~
Banwacaotang
Business big bed room
Stayed in Nov 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The room is clean, spacious and bright. The location of the hotel is within walking distance of the Museum of Science and Technology. It is very convenient. When I checked in, the service at the front desk was very friendly. The check-in was very fast. The room was big and comfortable!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your review of us despite your busy schedule, and thank you for your recognition of our service. Your praise and affirmation will fill our hearts with strength, and this strength can encourage us to move forward. Okay, try to do better, Crystal looks forward to your visit again~
Guest User
Business big bed room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Clean and tidy, the bedding quality is very good! Tea and freshly ground coffee taste good.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your review of us despite your busy schedule, and thank you for your recognition of our service. Your praise and affirmation will fill our hearts with strength, and this strength can encourage us to move forward. Okay, try to do better, Crystal looks forward to your visit again~