Guest User
September 28, 2024
Service: For the service, the service attitude of the front desk is extremely poor (the lady who checked in was very good, but the rest were indifferent. Playing with mobile phones at the front desk! Don't compare it with the Conrad I stayed in two days ago. The price is similar. The front desk actually played with mobile phones while standing! When I asked her questions, she answered unclearly and impatiently! There was also a girl standing at the gate in the morning who was also standing and playing with her mobile phone. I really admire the poor management of the front desk of this hotel. Don't you require your employees to play with mobile phones one, two, or three... There is no service spirit at all.
Facilities: Perfect implementation, everything you need for eating, drinking, and playing. You only need to cross the corridor to get to K11
Sanitation: Sanitation is done well without dead corners
Environment: The hotel environment is very elegant, the decoration is exquisite and the scenery outside the window is also beautiful.
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