Hotels near The Moss, Sheffield

I'll be honest, after reading some of the reviews I wasn't expecting much. What I got was impeccable service, the front desk guys could not have been more helpful! Large room, clean, comfortable and tidy... Shower was wonderful, bed was comfortable and extra pillows are always a bonus!!! Just what I needed! Thankyou guys, I wouldn't hesitate booking again ❤️

Although the location is a bit remote, driving and parking are very convenient, the key price is very high, the facilities in the room are ok, and the bed is more comfortable!

I am Benny Mok(the register name is WAI-FU MOK), spent three days there at ROOM 211 from 31/7/2022 to 2/8/2022 in summer & I found that all the facilities in the hotel were superb & I was highly satisfied. The only shortcoming was there was a long weird sound when flushing at the bathroom. There might be some problems in the toilet bowl hose. Otherwise than that, I highly recommend this hotel cuz all the staff members at the hotel ARE SUPER FRIENDLY, welcoming, cheerful, caring including the housekeeping ladies ! Last but not least, the receptionist ~KARRA RIPPON. karra was the most patient, helpful, amicable , devoted, loving, thoughtful & caring staff member over there & there is no doubt about that! Would you mind sharing this inspiring message with this excellent receptionist and tell her that the inspiring message was from a HONG KONG IMMIGRANT FAMILY ? Many thanks & I owe you one!

So after reading other reviews I was a little unsure what to expect after booking this hotel to be honest, however we were pleasantly surprised. We had a double room on the 7th floor which was very roomy, extremely comfortable king size bed, clean and tidy with everything needed (towels, kettle, iron, hairdryer) ample size bathroom which needed a little TLC but again was clean and tidy. Admittedly the let down was the breakfast that was included in the booking, this needs some attention as the food quality isn’t great and defo needs to be warmer with some more choice but all in all, did the job. Last time we stayed in Sheffield we at another hotel that had rooms like rabbit hutches and no windows and this hotel was better and will stay here again for a weekend when we are next in Sheffield

Very comfortable stay, spotlessly clean and a very comfortable bed. Bath robes are a nice touch. Tea, coffee, fresh milk and biscuits which you can top up from stations on each corridor. Breakfast was very good.

Great no problems! Budget hotel, clean and comfortable for one night I would definitely stay again! Croissant and coffee the next day was a nice touch. Found the staff very helpful. Bed perhaps a little small for a couple. Would suggest they could develop a few “standard plus” rooms, bigger room, bigger bed, coffee making facilities. I would definitely stay again.

First time having dinner and staying at a Greene King facility, and all I can say is I’m looking forward to trying other places within the chain. Focusing on The Red Lion, all I can say is that the entire stay was fabulous. The staff either at reception, behind the bar or in the restaurant were amazing and looked after us really well. The meal was gorgeous, and extremely generous. We shared starters and then struggled to finish my main (steak and ale pie). The room was clean, charming and super comfortable. The tea and coffee facilities were probably the best ones I’ve seen (apart from hotels offering proper coffee machine access). All I’m disappointed about was not staying longer… The decor gives a lovely, warm and cosy experience all over. Parking is free and has quite a lot of spaces. Traffic wasn’t an issue for me, slept like a log !

The hotel is very clean. In the morning, I went to the restaurant through the beautiful English garden. It felt very good. In addition to regular coffee and drinks, the breakfast was quite good. The front desk is so-so. It is about 5-6 stops by rail from the University of Sheffield. It feels a little bit remote. There is a large supermarket/parking lot nearby. From the station, pass the supermarket back to the hotel. There were some fast food a few hundred meters behind the hotel, but we did not go.

We were visiting Hathersage and decided to have some lunch here for the first time. When we walked in, we waited at the front desk to be seated as there was no staff around. A staff member walked right past us after a few minutes and didn't even acknowledge us and continued doing whatever she was doing. A quick comment saying someone would be with us shortly would have been good. After about 5 or so minutes a different staff member turned up and took us to a table. We weren't asked where we would like to sit even though the place was fairly empty, the whole atmosphere appeared frosty for some reason. It took ages for a staff member to actually deliver our drinks before we had even ordered our meal. After being seated for some time, the 'supervisor/manager' walked into our area looked directly at us and said nothing. In other places they usually check in that all is ok. There was a larger party sat next to us who had ordered after us and I could overhear them saying how bad it was that the food was taking so long and were going to ask someone ( thought it was just us waiting ages). The food was very average and not something I would ever order again. The triple cooked chips I actually left most of them as they didn't taste fresh at all and were quite hard inside not as a triple cooked chip that I have ever tasted in countless restaurants. The brisket burger was good but the bun it came in was too hard and wasn't very appetising. The staff we dealt with, came across as if we were an inconvenience and for most of the time the young women were in the far corner chit chatting between themselves depsite customers clearly needing assistance at their table. We asked for the bill and promptly paid. Upon leaving, the supervisor/manager was stood in the reception area in clear sight of us, saw us leaving and again did not even acknowledge us or say goodbye. If the supervisor/ manager can't be polite then I now understand why the rest of the staff were like they were. I absolutely wouldn't return and pay for average food and really poor service. It's a shame as the restaurant area itself looked great and on paper the food sounded amazing.

We have stayed here before and were happy to return. However this time the walk-in shower had lots of black mould, there was a nasty smell from the basin, and the pillows were thin, lumpy and uncomfortable. The restaurant was very good despite being short staffed, and the food was excellent, well priced with generous portions. If the cleaning issues are addressed we would use this hotel again.