Guest User
May 21, 2025
We arrived at hotel around 9.30 pm very quick check in and taken to room with suitcases right away ..Reception and porter very efficient and friendly. We had a large room overlooking children's pool in block 4 ..room 4205 and it was very clean and everything worked well . We worried it may be noisy but it definitely was the opposite. it was really quiet never heard anything and had great sleep in comfy large bed ,bathroom had a shower and shower over bath . Toiletries in bathroom and very clean .Room could do with a bit of upgrade but didn't bother us . The food was excellent ,always hot and very fresh ..cooking stations with different meats,fish and pasta. Fresh cakes everyday and very nice too ,breakfast was brilliant ,our waiter Ibrahim was great always ready with our drinks and a smile . The Al a carte restaurants all good We did like the Tiran restaurant best all the team in there can't do enough for you .unfortunately I didn't get all their names but Mohammad was our waiter on the few occasions we went and he's a credit to the team . The Italian was also good with great friendly service and lovely food ..and the Mirhaba restaurant was great too we had the meat skewers and was hot and very tender . We liked the prosecco hr think everyone loved that . The entertainment was fabulous 👌 Hein was a brilliant singer and pianist,then there was Craig on guitar 🎸 also a singer and the entertainment team also had amazing singers ..special mention for Ben he's brilliant but James lucinda and the rest of the team were also good this was in the piano bar and the waiters all looked after you very well a special mention to our friendly waiter Ahmed who remembered your drinks ... Also loved Theas coffee and bar near the beach ..the coffee is delicious and you can get ice cream and ice lollies also snacks .. The pools... the Adult pool you had to get up very early to get a bed there , always towels on beds even at 7am .We stayed by the infinity pool our waiter Abdi think I've spelt it right apologies if not was there with drinks when you needed them ,that was lovely and you could get a bed anytime .there was also 2 more pools . . The only big problem we had and hopefully the managment can sort it, is that now you have to take your beach towels back to the room and housekeeping take your dirty ones but unfortunately we never got fresh ones without having to keep ringing reception. Or going to complain to reception. We did get them once we phoned or called but for a week this is what happened and we weren't impressed as we're early risers and had no towels ..after speaking to management we finally got them at 6pm every night to end of our hols. Apparently it was just a few blocks that this happened to . This was our only gripe ,we've never had to beg for beach towels before . The weather as always was fantastic , We never saw any bugs or many flys and it's the 1st time we've never been bothered by Mosquito 🦟. This may be down to the cleanliness of