Palma di Sharm Hollywood Aqua Park Resort

Overall, it was good. The food was amazing .The room was good and we requested for King/queen bed twice but didn't get it. The only thing that they should have separate services for national and International visitors. The international visitor come and they expect a good services like food, use of shuttle services ,pool etc... There were few national ladies guest who were quite difficult and rude in the Shuttle bus to beach. We as international traveller shouldn't be asked or told when and how to use shuttle service as we paid for flight, trip, hotel and excursion too so we want fair and equal. Additionally, the WIFI services was horrible as of nonexistence where we have to sit in reception area to access internet. We are living in the era where Wifi is available everywhere in world and we have been travelling so many places;we never had internet issues. The most important thing that our Balcony door was broke and unlockable which we raised to Mr Hussain where haven't received any update changes. We requested for safe locker which was also not sorted too. I am pretty sure that every hotel do provide Hair dryer which was also missing. Well, staff was good and helpful especially Amir in reception. The food and pools were great..

The price and quality of the hotel is ok.

The hotel is not 4 star! It must have been one years ago but not anymore as a lot of infrastructure is un maintained and outdated. Staff is very nice and helpful! They are trying their best to make the stay pleasant. Food is ok for a 4 star!