Royal Shaza Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shanzu
Royal Shaza Suites
Beach Road, Shanzu, 34183, Kenya
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Located in Mombasa, Royal Shaza Suites is a 5-minute drive from Bamburi Beach and 5 minutes from Mtwapa Mall. This beach resort is 6.2 mi (9.9 km) from Nyali Beach and 3.8 mi (6.1 km) from Haller Park.Show More
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Highlights
Airport pick-up available
Free parking
Lots to doAmenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Spa
Massage room
Gym
Private ParkingFree
All Amenities
Property Description
Located in Mombasa, Royal Shaza Suites is a 5-minute drive from Bamburi Beach and 5 minutes from Mtwapa Mall. This beach resort is 6.2 mi (9.9 km) from Nyali Beach and 3.8 mi (6.1 km) from Haller Park.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 3 Reviews
Surroundings
Airport: Vipingo Estate Airport
(18.0 km)
Airport: Moi International Airport
(24.1 km)
Landmarks: Marina Bay Beach Shanzu Mombasa
(770m)
Landmarks: Shanzu Beach
(810m)
Landmarks: Ngomongo Villages
(1.0 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
16
Executive Penthouse, 1 King Bed, Beach View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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19
Family Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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20
Grand Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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Guest Reviews
3.4/5
3 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Shanzu
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. INR 102.10). Trip Coins can be used to save instantly on room rates.
Guest User
November 23, 2024
Staff are friendly and helpful, room was clean , fresh towels, room cleaned and arranged daily, comfortable bed with good pillows room has mini fridge, wifi, microwave, toiletries provided and towels Breakfast is delicious , Enjoyed my stay 👏
Guest User
November 17, 2024
Clean, super pool. What set it apart was the magnificent room. The rooms are large, aerated, and had quality toiletries. There are several choices to choose from depending on your family size or number of guests. I highly recommend you pick the ocean facing rooms in order to enjoy the sunrise and sea breeze.
Guest User
September 26, 2024
the staff were friendly..the environment was peculiar the rooms were extraordinary beautifully i enjoyed delicious meals from your chefs the food & beverage staff were all dressed neatly & smart i liked the warm welcome from the receptionist(mellany & maryann) such beautiful souls
Spomenka D
January 15, 2024
Dirty! Pool is so dirty and on the beach you can’t swim, it’s rocky so we had to go every day to another resort to spend our days. Food poor also. Toilets are leaking and no mosquito nets. Slow service, we had lunch only once in our 6 days there and we were waiting for food 2 h!!! The rest of pur holidays we spent in another hotel, and returning in Shaza only to sleep Avoid this place!
Guest User
November 11, 2023
Photos of hotel rooms not current. Decadent rooms to say the least. Rusty and broken French windows close with difficulty. Old and rusty toilets and showers. Dangerous hot tub with drain pump that suction cups every part of the body. Very noisy air conditioning with an external motor present in the wall adjacent to the room. Difficult to rest with such noise. Pool in a poor state of maintenance with broken and sharp tiles, my daughter cut the back of her foot. Incompetence at the reception for filling out the invoice at the end of the stay. Beach not accessible at high tide. Rudeness of the pool staff. Broken and worn pool towels. Only local cuisine available, also for breakfast. There is no international menu. 4 star hotel on paper, in reality it is worth less than one star. I definitely won't go back.
Original TextTranslation provided by Google
Guest User
October 19, 2023
We had an event there. The food and staff were nice. Came payment time I mistakenly made an overpayment. The hotel is very reluctant on reversal of money and keeps making empty promises claiming it was my mistake and shouldn't blame anyone. At some point even suggested I call the bank myself to do the reversal which I did anyway cause I needed my money back. But the whole ordeal was pathetic staff need training on proffesionslism.
Guest User
December 19, 2022
Avoid the Royal Shaza Suites: a 3-star hotel masquerading as a 4-star. The restaurant is filthy. Food and grease-stained tablecloths are changed once a week. Among other foods, the buffet features chicken and sausages for dinner that are clearly recycled the next day for breakfast. I suffered food poisoning with diarrhea, and a troubled stomach another day. Sliced fruit at the buffet is left uncovered and is frequented by flies. Only the omelettes are reliable. Our room was spacious and well air conditioned with plentiful hot water, but the toilets frequently did not flush. Music blasted from poolside at deafening intensity, even when no guests were present. It penetrated our room with the windows closed. It seemed poolside staff were intent on entertaining themselves. Front desk staff are professional, but God forbid you need to confront “Rachel”, the unsmiling, unhappy so-called manager - clearly with no training in hotel management. She will likely not last long. Apparently this property recently changed ownership which may explain the positive past reviews. Either that, or staff have been instructed to post reviews of their own in a vain attempt to boost its rating. This hotel is not inexpensive and there were few guests present during our week-long stay, a clear indicator of a hotel on its way out. I certainly hope so.
Guest User
August 21, 2022
This is one of my favorite hotels on the Coast. You may have loved south Beach but this is the best North Beach experience you will get. The swimming pool is amazing. The environment is cool and the beach is a view away. The antique vibes are cool too. Book a stay at the Shaza and have fun!!
Guest User
April 20, 2022
We got to our suite, there was no water in the toilets or taps and no hot water in the shower. There was no kettle, cups, coffee, tea, sugar even though there was a kitchen. The jacuzzi didn’t work. The suite had no curtains. Until the maintenance came to fix everything two hours passed. The pool was not functioning for the first day…”cleaning it”. The gate to the beach was locked. We demanded a change of rooms from the manager. The new room also had no hot water. We were not told to run the water for ten minutes until it runs hot😳😡🙄. The jacuzzi didn’t work. The entire hotel area us a building site painters painting walls, builders drilling and repairing all day. The second day we got to our rooms very tired after a day out and the key didn’t work!!! We had to go back to the lobby and the concierge said she thought we had left the hotel🤦♀️. ***!!!! Such a pity, it has huge potential and the staff is really eager to please. Im sorry but I can’t recommend this hotel in its present state.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Airport pick-up
Additional charge
Bar
Billiards room
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Children's pool
Playground
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Bar
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
Languages Spoken
English
Kiswahili
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Health & Wellness
Billiards room
Table tennis room
Gym
Massage room
Spa
Additional charge
Diving
Snorkeling
Beauty and makeup
Body care
Windsurfing
Off-site
Activities
Private beach area
Fishing
Public beach
Public Areas
Elevator
Smoking area
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–22:00
Check-out: 06:00–10:00
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$16.67 (approx. INR 1,417.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Number of Rooms: 86
Located in Mombasa, Royal Shaza Suites is a 5-minute drive from Bamburi Beach and 5 minutes from Mtwapa Mall. This beach resort is 6.2 mi (9.9 km) from Nyali Beach and 3.8 mi (6.1 km) from Haller Park.
Spend the day on the private beach or dip into one of the 3 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, a picnic area, and charcoal grills.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mombasa? This resort has 108 square feet (10 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 41 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Spend the day on the private beach or dip into one of the 3 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, a picnic area, and charcoal grills.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mombasa? This resort has 108 square feet (10 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 41 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.