Shangri-La Yanxu Fuoxi Biyuan (Dukezong Ancient City Shop) Reviews
Shangri-La Yanxu Fuoxi Biyuan (Dukezong Ancient City Shop)
No.30 Juelang, Jinlong Street, Shangri-La, Yunnan, ChinaView Hotel Details
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Shangri-La Yanxu Fuoxi Biyuan (Dukezong Ancient City Shop) Guest Reviews
4.8/5
Excellent
1245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1245)
Positive reviews(1237)
Reviews with photos/video(593)
Great service(773)
Awesome amenities(160)
Delicious breakfast(121)
Well designed(92)
Offers pick-up/drop-offs(85)
Tasty coffee(28)
Has facilities for children(22)
Highly recommended(16)
Negative reviews(8)
Nokky
Leisure Room (Balcony)
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 30, 2024
This is a best Hotel for our trip. we stayed at "Shangri-La Yanxu Fuoxi Biyuan (Dukezong Ancient City Shop)" for 3 nights. Hotel provide 1 trip of transportation to Hotel or via versa. Rooms are clean & warm. Hotel got ******* costume for guest to wear (Free of charge), & they come to help us for fitting and take group photo. This hotel near to Dafo Temple and Old Town.. nearby hotel got very tasty hotpot restaurant, got Micheline star (pls refer to photo). All staffs are very kind & helpful.. we're very enjoyed to stay at this hotel. :)
Response from Property: We are so happy that you have a good time here! Your FiveStar feedback means a lot to us. Really appreciate that. We will continue to maintain the comfortable living environment and good services. Looking forward to seeing you again, 扎西德勒!
Patiphat
Guestroom - Courtyard-View
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very impressive hospitality of the staffs/owners team. The hotel is running by young generation team which has a really good understanding of how the service should be. They are also able to communicate with the English. They also provided an unlimited fresh prepared hot beverages for the guest at the lobby where you can ask for it all the time. Room price is value for money with the variety choices of breakfast, the best of all hotels we had during our trip.
Hotel has a good decoration. Room is good but would recommend if they can improve the wet/dry seperation in the bathroom. Also, if they can have a warm bidet spray, it will be perfect!!
Overall, we recommend to stay here.
Response from Property: [❤Just come, the customized trip is ready❤] Every time we read the reviews, we will burst into tears. He spared no effort in writing reviews seriously and introduced all the good things about Yanlu without hesitation. A lot of content cannot be displayed online, but it can be delivered through review content. Receive every guest well, provide every service well, and grow inwardly. Just come and leave the rest to us. Looking forward to your next return.
Totally recommend everyone to stay here if you ever visit Shangri-La! The hosts were really nice and helpful. They helped us with the luggages and even helped us book a taxi to train station in the next day. The room was clean and spacious. Breakfast is also provided in the morning as well which was great. Overall I had a wonderful time staying here, and definitely would come back!
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
Maria Quynh
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Hotel is in a good location, only about 6-8 mins to reach the moonlight square, staff all are friendly and helpful. We are supported to check in early because our train arrived Shangrila so early. We feel happy in general
Response from Property: 【❤Just come, customized journey is ready❤】Every time we see the reviews, we are moved to tears. We spare no time to write reviews carefully and introduce all the good things about Yanlu. There is no way to show a lot of content online, but it can be conveyed through the reviews. We will treat every guest well, provide every service well, and grow inward. Just come, and leave the rest to us. We look forward to your next visit.
Guest User
Romantic Honeymoon Loft Suite
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Good room, very clean, very convenient, host is very helpful and kind, breakfast are good, there are oxygen too in the room, really like this hostel
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
Kent666
Leisure Room (Balcony)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel location is located 5 minutes walk to the main crowded town. The place is quiet for a good sleep.
Hotel staffs are very friendly , welcoming you with drinks and treats on your arrivals. They can arrange a 1 time free pick up or send off to airport or train station when you request.
阿方, the hotel staff has help me alot during my trips on transport arrangements to all the sightseeing.
The room provide free oxygen supply if you have any altitudes sickness and also have free winter jackets and traditional custom to wear if you need.
The room is cosy and all the facilities and toiletries are well provided. Hot showers and the room floor are also well heated when the weather is cold during winter and early spring. I was there on April and night time is cold.
There is also free morning breakfast, all day coffee and tea provided.
Most staffs can speak and understand English which is good for tourists who don't speak well Mandarin.
Many thanks to all the friendly and approachable staffs, especially to 阿方 and the lady cleaner who found back my sunglasses and immediately return to me on the last day of my departure.
Will stay again and recommend my friends if ever I come back again for holidays.. 😊
Response from Property: 【❤Just come, customized journey is ready❤】Every time we see the reviews, we will be in tears. We spare no time to write the reviews carefully and introduce all the good things about Yanlu without hesitation. There is no way to show a lot of content online, but it can be conveyed through the reviews. We will receive every guest well, provide every service well, and grow inward. Just come, and leave the rest to us. We look forward to your next visit.
Guest User
Duplex Mini Family Room (Balcony)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Great experience. The host spoke perfect English and the hotel was welcoming and clean. Everything went smoothly
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
ChewML
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Quite a good place to stay around the ancient town. Host are very friendly and provided many suggestions where we can go around! Strongly recommended!
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
Nguyet
Stayed in Jan 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jan 12, 2024
The facilities are good. The room is very warm.
The staff is very nice and supportive. My friend forgot her bag when coming to train station and the staff helped her to call taxi deliver her bag without fee.
Nice hotel 🙂
Response from Property: We are so happy that you have a good time here! Your FiveStar feedback means a lot to us. Really appreciate that. We will continue to maintain the comfortable living environment and good services. Looking forward to seeing you again, 扎西德勒!
WanYunLiew
Guestroom - Courtyard-View
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The stay is more than 5 stars.
Staffs are friendly and super helpful. Most touching part is that we never mentioned our arrival time to Shangri-la but they detailed enough to keep contact with us and guide us on the transport from station to hostel just after we arrived to Shangri-la station from Kunming.
Simple breakfast but very satisfying. You can get a very lovely and warming smile from each of them every morning, which is so so so cheerful for the start of the day.
Thank you for keeping us warm during the cold weather :)
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
LeungVanessa
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We had a wonderful stay here, and the BnB staff were super friendly and helpful throughout our entire stay. The daily breakfast selection was great too. Location is very convenient as well. Would recommend to anyone visiting Shangrila!
Response from Property: We are so happy that you have a good time here! Your FiveStar feedback means a lot to us. Really appreciate that. We will continue to maintain the comfortable living environment and good services. Looking forward to seeing you again, 扎西德勒!
Guest User
Loft Suite - 2-Bedroom, 4-Person Occupancy (Living room)
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 14, 2023
We stay here for 2 days. Staffs are very friendly and welcoming. Room is clean and the floor is heated. Even though the weather outside was very cold and dry, the room was warm and cozy. Highly recommend!
Response from Property: Thanks for your comment and recommendation, it's also our pleasure to make you feel warm in your travel of shangri-la.
Guest User
Loft (Double bed)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Our stay was comfortable from the moment we walked up to the front trying to find the hotel and were greeted in the street for the staff to collect our bags. We were then given traditional ******* scarves around our neck and served tea and biscuits as our bags were taken to our room. The garden as you enter is beautifully sweet and the vibe of the hotel is chill and friendly. The staff were so welcoming and accepting of us, showed us all the features of the room, and provided us a free upgrade to a bigger room to accommodate our large luggage. The sky light above the bed is just perfection. In the morning breakfast is served in the cosy communal area and the staff even presented us with a traditional ******* knot. We absolutely loved it here, have now made friends with the staff and would recommend anyone to stay here.
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。
Theophile
Guestroom - Courtyard-View
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The staff was really friendly and welcoming. The hotel itself is just few minutes away from the city center. Strongly recommend!
Response from Property: Thank you for your feedback and we will continue to strengthen the infrastructure improvements to bring a better experience for everyone.Looking forward to seeing you again,扎西德勒!
Guest User
Guestroom - Courtyard-View
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 3, 2024
Convenient location, despite being in the old town, cars are still able to reach. Place is decorated nicely. Floors are heated, mattress can also be switched on to provide warmth, combined with warm air conditioning, made the room really welcoming to come back to after a day in the cold outside. The staff are really welcoming and helpful with any questions. They provide one free pick up/drop off service which we definitely put to good use. Breakfast is simple and tasty. Only downside is the shower which is hard to set the temperature of and would fluctuate as you are using it. The staff explained it was a result of the plumbing system of the area. We enjoyed our stay here 👍
Response from Property: 【❤您衹管來,定製化旅程已準備好❤】每次看到點評,我們都會熱淚盈眶。不惜花費時間,認認真真寫着點評,毫不吝嗇的介紹着巖廬的種種好。很多內容,在網上是沒有辦法展示,但是可以通過點評內容傳遞。接待好每一個客人,做好每一次服務,向內生長。您儘管來,剩下的交給我們。期待您的下次歸來。