Shangri-La Linglong Inn

Very clean, with unique decoration

Very good, this is my second stay. The owner is very welcoming. I left my luggage here when I went hiking last time, and stayed here again when I came back. The room is very good, with heating, very comfortable, and I highly recommend everyone to stay.

房間服務等都很好

我們晚上的飛機抵達香格里拉，老闆娘的服務很到位。因為我們上海過來的40度的天，沒想到香格里拉當地温度10度。老闆娘還貼心帶了披肩借我們們披下保暖。房間超級好看。不像那種大眾網紅一面落地窗結束。老闆娘的房間有當地特色又很時尚。感覺是個很有センス的人。沒想到也是上海的。老鄉見老鄉～住宿感覺超級好。因為我喜歡住麗思卡爾頓，但是民宿也是第一次。沒想到是個寶藏民宿。我們小朋友還玩他們的器械～

As soon as I saw so many good reviews and photos of helpful owners in the comment section, I decided to book this place. Who knew that it was really painful for me for two consecutive nights? It said 24-hour hot water, but in fact there was none. We returned around 11 o'clock on the first night. Although we were not allowed to wash our hair or take a shower on the first day at the plateau, But we have been to places with higher altitudes, so we are not afraid. However, we just planned to simply rinse our bodies and take off our clothes while putting the water in. We regretted it because the water was still ice after being put in for a long time. Yes, it was ice. I couldn't bear it. I called my boss when she got cold (first picture). She said it couldn't be ice water. No one complained to her. She said it was too late and she couldn't come over. She asked me to be considerate of her. She would send someone over tomorrow to check. If If there is no hot water tomorrow, our room fee will be refunded. I said I don't care whether the room fee is refunded or not, I only care about whether there is hot water. But she kept saying that she couldn't solve it now and asked me to understand each other. Who would understand me who was freezing to death. In the end, she had no choice but to boil a pot of hot water and my friend and I simply washed. At noon the next day, I went back to the boss and explained that the water heater wire was broken yesterday and it has been repaired now. Okay. Seeing her attitude was so good, I would forgive the lack of hot water last night. There was hot water at noon, but when I got back in the evening, it was miserable. There was no hot water for a while. I thought, forget it, it is better than nothing. In this state, I took a shower, wet my hair and applied shampoo. At this time, there was no heat. Water! ! ! I shivered and drained the water for several minutes, but it was still ice cold. I couldn't call the boss (picture 2), but the boss didn't answer. Later, he asked my friend to go down to look for her, but she wasn't there. I stayed like this for nearly 20 minutes! ! Just got some hot water! Then rush out quickly. That night and later, my boss still didn't call me back. This is my first negative review! Really angry!