Ji Hotel (Shanghai Xujiahui Zhaojiabang Road) Guest Reviews
4.8/5
Excellent
1876 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1876)
Positive reviews(1827)
Reviews with photos/video(255)
Easy to get around(203)
Close to metro(105)
Friendly front desk staff(96)
Delicious breakfast(94)
Large rooms(53)
Perfect for business trips(36)
Stayed multiple times(14)
Elevator was OK(7)
Negative reviews(47)
Shi Hui
Family Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Love it! The hotel has a great scent the moment you enter the lobby, making it really relaxing. They have robots for your order-ins, and a store room to keep all your taobao deliveries. Lots of guests coming in and out, but lots of staffs working round the clock to take care of everyone too.
Response from Property: The use of robots for order-ins is also a unique and innovative feature that can enhance the convenience of staying at the hotel. It's great to see hotels incorporating technology to improve the guest experience.And it's wonderful to hear that the hotel has a dedicated staff that works around the clock to take care of guests' needs. A well-staffed hotel can make a big difference in ensuring that guests have a comfortable and enjoyable stay.Overall, it seems like Ji Hotel is a great choice for travelers who are looking for a combination of excellent service, innovative features, and a relaxing atmosphere. Thanks for sharing your positive experience!
JoellT
Tatami Room
Stayed in Sep 2024
Couples
6 review
4.0/5
Very Good
Posted on Oct 19, 2024
Location is convenient as it's near the train station. Lift is a little slow as there is only 2 lift serving all the floors.
Response from Property: We are deeply sorry that we failed to receive your completely satisfactory evaluation. The hotel has completed all renovations and upgrades. We hope you will have a perfect stay experience next time you stay.
azlano
Superior Queen Room
Stayed in May 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Aug 5, 2024
The on-going renovation really has lowered their quality. There’s noise, dirt & dust, no breakfast area, no laundry area, etc. Hopefully it will pass soon so service levels can improve. On that note, the takeaway breakfast is poor and not really edible if you’re a vegetarian. And please train the staff to speak in English!
Response from Property: Thank you very much for your feedback and we sincerely apologize for any inconvenience you may have encountered during the renovation. We understand that the refurbishment did cause you inconveniences such as noise, dirt and dust, as well as the lack of services such as breakfast and laundry areas, which did not deliver the experience you had hoped for in your stay. Please be assured that we take your opinion very seriously and have conveyed this feedback to the relevant departments. We are working hard to complete the renovation as quickly as possible in order to restore and improve our service levels. At the same time, we will also strengthen the foreign language training of our staff to ensure that we can better meet the needs of our international guests.
Juniper02774
Tatami Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The space was very clean and new looking, even the lobby smells nice! The staff were helpful and accommodating. The room is clean and had a cute tea set for you to use. It is a great hotel!
Response from Property: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us. It's always our pleasure to provide a clean, fresh, and welcoming environment for our guests. We're glad the lobby's pleasant aroma made a positive impression on you.Our staff takes great pride in being helpful and accommodating, and we're thrilled that they were able to assist you during your stay. We're also pleased that you appreciated the cleanliness of your room and the thoughtful touch of the tea set. It's wonderful to know that these little details made your experience special.Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back soon and continuing to exceed your expectations. Have a great day!
Chai Hoon
Tatami Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very clean and service top notch. One of the best hotel i had stayed in shanghai.
Response from Property: Thank you so much for your incredibly high praise of our hotel! We are truly honored to have been a highlight of your stay in Shanghai. Your satisfaction is our utmost pursuit, and we constantly strive to provide a clean, tidy environment along with exceptional service. We look forward to welcoming you back and delivering another delightful stay experience. Wish you all the best!
denizvat
Superior Queen Room
Stayed in Oct 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Great service, and excellent location. Would highly recommend.
Response from Property: 感謝您與全季酒店分享您的美好入住體驗。我們秉承"舒適、自在、便捷"的服務理念,力求為每位賓客營造温馨的入住環境。您的認可是對我們工作的最大肯定。期待您再次光臨全季,體驗更多驚喜與温暖。祝您工作順利,生活美滿!
JookYie
Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Despite the on-going construction, the hotel is prefect in terms of room size, location, cleanliness. Highly recommended.
Response from Property: Leave yesterday's troubles to the wind, let today's touch turn into a smile, give your busy mood a holiday, and make ordinary life happy. I hope Xiaoji can bring you joy.
Liu, James Ren Kuey
Queen Room
Stayed in May 2024
Business travelers
20 review
3.7/5
Posted on Jul 15, 2024
Everything is great. Just the renovation and nothing to offer for eating
Response from Property: Thank you for your feedback! We apologize for the inconvenience caused by the renovation. We understand that dining options may be limited at this time. We appreciate your understanding and hope to serve you better in the future.
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very good location and clean room
Response from Property: 非常感謝您對我們服務態度的認可!您的滿意是我們最大的追求,也是我們團隊不斷努力的方向。我們會繼續保持這份熱情與專業,期待在未來每一次服務中都能給您帶來温馨與愉悦。
JC-
Queen Room
Stayed in Sep 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 17, 2023
Location next to metro, very convenient. But walls are thin and can hear many noises from the corridor when in the room.
Response from Property: Dear guest, thank you for your stay. We are very sorry for the bad experience you had during your stay. Please call us when you are free. Your suggestions are very important to us. wish you a happy life!
LIUMin
Queen Room
Stayed in Jul 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Good location. About 200m from Jiashan Metro exit which is very convenient. Nearby are few eateries, clean and quite new. Service staff at hotel is very courteous and friendly. Will certainly stay here again for next visits.
Response from Property: Dear guests, hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the whole season will be the warmest and unique one in your memories! Check back often!
gilw
Queen Room
Stayed in Nov 2023
Solo travelers
8 review
4.2/5
Very Good
Posted on Dec 19, 2023
It is good hotel but need some updates.
Response from Property: 尊敬的客人,您好,非常感謝您的入住和點評。從您的點評中,我們很遺憾地看到此次入住未能達到您的期望,給您帶來的不便非常抱歉,門店目前分層改造全季5.0,期待您的下次入住,能遇到最好的我們
Guest User
Tatami Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
It’s the best service hotel in Sh n TiaNk u
Response from Property: 尊敬的賓客您好,感謝您光臨全季酒店,抱歉沒有帶給您完美的入住體驗,在住期間如有任何問題您可以隨時與我們聯繫,酒店前台同事24小時竭誠為您服務,我們期待您的再次光臨,祝您開心每一天!
Guest User
Tatami Room
Stayed in Jan 2023
Solo travelers
32 review
3.5/5
Posted on Apr 14, 2023
It was overpriced and I stayed for awhile. Staff had no ability to discount rooms for longer stay. They actually suggested I check out and stay at another hotel, which I did. The other hotel was better. Poor customer service.
Response from Property: Dear guests, thank you for staying at All Seasons Hotel and for your valuable comments and suggestions. We will convey your comments to the relevant departments of the hotel, and look forward to providing you with a more pleasant stay experience in your next stay. Thank you again for your patronage and suggestions!
Adny
Deluxe Queen Room
Stayed in Dec 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Great location - a very short walk to the subway station. The room was clean, with fine amenities for a short stay. Check-in was quick and easy, they have a cute robot to deliver waimai etc. to rooms, and they were happy to hold my luggage after check-out. Great bang for the buck, especially given the outstanding location.
Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,小季真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。