Novotel Shanghai Qingpu Excellence

Novotel Shanghai Qingpu Excellence Reviews

Novotel Shanghai Qingpu Excellence

No 2 Lane 1121 Qinghewan Road, Qingpu District, Qingpu District, Shanghai, 201700, ChinaView Hotel Details
Novotel Shanghai Qingpu Excellence
Novotel Shanghai Qingpu ExcellenceNovotel Shanghai Qingpu ExcellenceNovotel Shanghai Qingpu Excellence
Check available rooms for your travel dates
We Price Match
1 night

Novotel Shanghai Qingpu Excellence Guest Reviews

4.7/5
Outstanding
1723 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1723)
Positive reviews(1683)
Reviews with photos/video(241)
Friendly front desk staff(219)
Classy environment(124)
Large rooms(83)
Convenient parking(44)
Perfect for business trips(43)
Tasty food(19)
Good views(11)
Has facilities for children(10)
Negative reviews(40)
Jenny
Superior Queen Room
Stayed in Feb 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Apr 7, 2024
Nice …
Response from Property: Dear guest: Thank you for your review of your stay at Novotel Shanghai Excellence. I am very happy to know that you are satisfied with us. I believe that this feedback will be a great encouragement to all our employees and will also serve as a basis for our continuous improvement. The driving force behind service quality. We look forward to welcoming you back to Novotel Shanghai Excellence in the near future.
LAW A
Superior Queen Room
Stayed in Aug 2024
Couples
29 review
4.5/5
Great
Posted on Sep 15, 2024
A very nice hotel but a bit far to Hongqiao Airport.
Roweme Ellen
Standard Queen Room
Stayed in Jun 2023
Couples
1 review
4.5/5
Great
Posted on Jul 20, 2023
Very clean and quiet but best of all is the helpful staff. Jason at the reception is really great and he will assist you with any special request.
Response from Property: We highly appreciate your comments regarding your stay at the Novotel Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Your employee Summer did good job.
Response from Property: We highly appreciate your comments regarding your stay at the Novotel Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
MAHMOUD KROUMA
Superior Queen Room
Stayed in Dec 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Hotel front desk nice welcoming people
Response from Property: We highly appreciate your comments regarding your stay at the Novotel Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Standard Queen Room
Stayed in Dec 2022
Travel with friends
5 review
3.7/5
Posted on Feb 15, 2023
Clean and nice view . The rooms are very big
Response from Property: We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Nareshjain111
Standard Queen Room
Stayed in Jul 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Aug 30, 2023
It was far from place which I want to go
Response from Property: We appreciate your comments regarding your stay at the Novotel Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Yasir
Standard Queen Room
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on May 14, 2024
Good and clean
Response from Property: We highly appreciate your comments regarding your stay at the Novotel Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Business travelers
79 review
4.8/5
Amazing
Posted on Dec 30, 2024
The room has been upgraded and has good lighting. The breakfast is rich and has special snacks. Check-out is at 12 noon. The environment is very quiet. It is not far from the subway entrance, but the Didi driver is unwilling to drive into the hotel. You have to walk to the roadside to get in the car.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 感謝您惠賜有關在上海卓越諾富特酒店的入住體驗,得知您對我們的肯定十分開心,相信這個反饋會給我們所有員工帶來莫大的鼓舞。通往酒店正面的道路可以正常抵達,您可要求司機送至酒店門口。如您未來再次入住,需要任何協助的可與我們聯繫。期待您在不久的將來能再次光臨上海卓越諾富特酒店。
fanchongfu
Standard Queen Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Thank you very much for the excellent service of Kris Dengjun at the front desk. It is meticulous and has enhanced the customer experience and strengthened the professional management image of Novotel. The hotel is located in a quiet location with excellent scenery. It is built next to the river. It is brand new and clean. The room design is generous, stylish and elegant, which adds more joy and satisfaction to my visit to Qingpu District. Although there are many homestays in Zhujiajiao, the people in the old and outdated houses are not professionally operated, and the stay experience is not comfortable and optimistic. Therefore: staying in a good professional hotel with good service and comfort, going to the ancient town to have fun during the day and fully relax and rest is the best choice. I also like the hotel breakfast, which is very cost-effective. I like Western breakfast, and I can choose butter rye bread, milk corn, machine-made coffee, and Chinese handmade noodles. The hotel price is based on the brand value of Novotel Hotel. The room is priced enough for civilians, so the quality of this breakfast is still ok. The bar area on the 3rd floor is spacious and bright, which is also one of the features.
Original TextTranslated by Google
6/15
Response from Property: Dear guest: Thank you for choosing Novotel Shanghai Excellence. It is our service tenet to satisfy and move our guests. We will strive to make our service more detailed and thoughtful, so that you can feel the enthusiasm and thoughtfulness of Novotel Shanghai Excellence. In order to provide you with the most comfortable living environment, our team will make unremitting efforts. At the same time, we also welcome you to give us more and better suggestions so that we can do better. Thank you again for your support of Novotel Shanghai Excellence and we look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The double bed room I stayed in had a large interior space. The design was very simple and elegant. It was very comfortable to sleep at night. It was my first choice in Qingpu District. Especially the staff: Nancy's service was very thoughtful and gave me a feeling of being at home.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 感謝您惠賜有關在上海卓越諾富特酒店的入住體驗,得知您對我們的肯定十分開心,相信這個反饋會給我們所有員工帶來莫大的鼓舞,也會成為我們不斷提高服務質量的源源動力。期待您在不久的將來能再次光臨上海卓越諾富特酒店。
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
As good as always, I caught an early bus today and sent me breakfast. It felt great to set off after having enough food and drink. I also captured the most beautiful sunrise. Don’t enjoy the floor-to-ceiling windows too much😎
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇上海卓越諾富特酒店。讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您能感受到上海卓越諾富特酒店的熱情與貼心。為了讓您擁有最舒適的居住環境,我們的團隊定將不懈努力。同時 ,我們也歡迎您給我們提出更多更好的建議,讓我們做得更好。再次感謝您對上海卓越諾富特酒店的支持,期待與您的再次見面。
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
It was even more difficult to book a room during the CIIE. Thank you for the many times of coordination from the male waiter on November 3rd to the early morning of November 4th. With your help, we checked in smoothly. The morning of check-out was a bit rushed. It was only later that I realized it was the male who helped with coordination. I didn't get a response when I asked your name later. I would like to express my gratitude here. I hope you can see it. Thank you for your patience and professional service. I stayed in two room types. The facilities, hygiene and environment are all great. I will stay again
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇上海卓越諾富特酒店。讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您能感受到上海卓越諾富特酒店的熱情與貼心。為了讓您擁有最舒適的居住環境,我們的團隊定將不懈努力。同時 ,我們也歡迎您給我們提出更多更好的建議,讓我們做得更好。再次感謝您對上海卓越諾富特酒店的支持,期待與您的再次見面。
zhxv
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
61 review
3.7/5
Posted on Nov 4, 2024
The design of the lobby is OK. The room is spacious but empty and has no decoration. The four white walls make you feel like you are living in a canteen. The view outside the window is good and it is quiet at night. The service attitude is average.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝你的入住及詳細點評。正是如像您一樣的客人對我們的督促,才能使我們不斷進步。從您的點評中,我們很遺憾看到此次入住未能達到您的期望,給您帶來的不便我們深表歉意。我們注意到您對於諾富特裝飾設計有其他意見,如您未來依然有入住需求您可以考慮雅高旗下其他品牌酒店,以給您帶去不一樣的品牌魅力。同時,服務質量的保證和提升也一直是我們所追求的,相信未來我們的同事將會給客人帶去更細緻和熱情的服務。您的寬容和理解是對我們工作的鼓舞和支持,真誠期待你的再次光臨
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
54 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is well-equipped, clean and hygienic. I particularly like the room layout, which is very spacious. The front desk and all service staff have a very good attitude. The TV is large and clear. The toilet and shower are split. It is very quiet at night. There are many green belts and lake views around it. There are restaurants and snack bars. The breakfast food variety is rich. The hotel is very close to Caoying subway station. It is really good to choose this hotel for vacation during the National Day. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Novotel Shanghai Excellence. It is our service tenet to satisfy and move our guests. We will strive to make our service more detailed and thoughtful, so that you can feel the enthusiasm and thoughtfulness of Novotel Shanghai Excellence. In order to provide you with the most comfortable living environment, our team will make unremitting efforts. At the same time, we also welcome you to give us more and better suggestions so that we can do better. Thank you again for your support of Novotel Shanghai Excellence and we look forward to seeing you again.