Anonymous User
October 9, 2024
First of all, let me talk about the address of this hotel. It is hard to find behind the building. Moreover, the front desk of this hotel is not open 24 hours a day. After booking the hotel, the front desk called and said that she was about to get off work and asked me to go early... It was inexplicable... Then I talked about the service. I had already paid on Ctrip. When I got there, I was told that the deposit paid on Ctrip was a deposit, and I needed to pay the hotel fee additionally, and there was also a 200 deposit. It’s okay to collect the deposit, but they didn’t inform me in advance. In addition, there was no proof or receipt for collecting the deposit. The same fee must be deducted from the bank card and refunded, and then deducted again after refunding. Are you sick? In a business building, there was a musty smell coming from the room, and the room facilities were old, but these were forgotten. The most important thing was that the sheets were not clean, and I didn’t know what kind of hair was on them... This was the most unbearable. At this time, the hotel front desk had already gone off work and could not check out. See the picture for details. It was not taken very clearly, so I roughly grabbed a few pictures. Next to the room, other people’s houses were full of express delivery. Is this a hotel or a homestay? How can it be rated 4 stars on Ctrip? How did the good reviews come out? I have a question... The next morning, the front desk called me at 10 o'clock. I don't know why. The check-out time is normally 12 o'clock. After checking out, I asked when the deposit would be refunded. He said half an hour later. Oh my god, there was no one at the front desk except me. Can't I just point my finger to refund the deposit? There is no proof of half an hour. What kind of hotel is this... Are you hungry now? If you order takeout, others will give you a receipt... I will not stay here again... Very bad experience...
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