Orange crystal Shanghai Lujiazui Expo Center store

Orange crystal Shanghai Lujiazui Expo Center store Reviews

Orange crystal Shanghai Lujiazui Expo Center store

No.15 Pujian Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Orange crystal Shanghai Lujiazui Expo Center store
Orange crystal Shanghai Lujiazui Expo Center storeOrange crystal Shanghai Lujiazui Expo Center storeOrange crystal Shanghai Lujiazui Expo Center store
Check available rooms for your travel dates
We Price Match
1 night

Orange crystal Shanghai Lujiazui Expo Center store Guest Reviews

4.8/5
Excellent
2236 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2236)
Positive reviews(2211)
Reviews with photos/video(320)
Easy to get around(362)
Convenient location(289)
Friendly front desk staff(243)
Close to metro(236)
Classy environment(192)
Delicious breakfast(154)
Perfect for business trips(39)
Excellent TV(15)
Negative reviews(25)
Nata_
Business Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Mar 2024
Solo travelers
5 review
4.5/5
Great
Posted on Apr 13, 2024
I really enjoyed my time at this hotel. Both check-in and check-out went smoothly, no problems at all. The staff is cordial and willing to help. The best part was the breakfast, it was super delicious! The room is spacious and so is the bathroom.
Response from Property: Dear guest: Thank you for staying at Orange Crystal Shanghai Lujiazui World Expo Center Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness that this journey has brought to you. This is what our service staff have always pursued, and it will also be our driving force for continuous progress. We hope you can give us a 5 point review next time, and look forward to meeting you again!
SChieh Lim
Superior Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Mar 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very convenient, clean, will stay again They provided me with portable heater
Response from Property: Dear guest: Hello, thank you for your feedback! The hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our pursuit! Looking forward to your next visit！
Guest User
Business 2-bed Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
verygood
Response from Property: 感謝您對我們酒店的讚美，我們將以您的滿意為榮，並繼續努力完善設施和服務，讓您的下一次入住感受到更多的温馨和舒適。
Anonymous User
Double Room
Stayed in Jul 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Aug 27, 2023
设施：OK 卫生：OK 环境：OK 服务：OK
Response from Property: Hello dear guests! Thank you for choosing to stay at Crystal Orange and giving us a 5-star review! As a mid-to-high-end brand under Huazhu, Orange Crystal has high-end smart guest rooms. The room lighting uses a human body sensor system to replace the traditional plug-in card for power. The switches of lights and curtains can be controlled by Xiaodu. It has a strong sense of modernity and technology. Each room is equipped with a small refrigerator and provides free drinks. The hotel is equipped with a self-service laundry room, which can always meet your needs for changing clothes when traveling. It is an ideal choice for your business travel and leisure travel! Every guest room aunt in the hotel is your most trustworthy cleaner, providing you with the cleanest and tidiest stay environment. We will continue to improve the service awareness of hotel employees and pay attention to the improvement of service quality. We strive to bring you better service! All the hotel staff look forward to seeing you and your family come again! wish you a happy life! Hotel General Manager: Wang Guanghua
Guest User
Business Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 29, 2024
gooddd
Response from Property: 感謝您選擇我們的酒店並留下好評！我們一直致力於提供高品質的服務給每一位客人，您的讚揚是我們最大的動力。
Guest User
Business Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Nov 2024
Other
3 review
4.0/5
Very Good
Posted on Jan 1, 2025
First time writing a bad review. The room was not in line with the room type map. The room I was given at the beginning actually had a big pillar in it (I changed rooms later), but none of the room type maps showed this. Users would not know this information before checking in. The room was much worse than other Orange Crystal hotels. The overall hotel style was only in line with Orange Crystal in the lobby area and the laundry service in the restaurant. The breakfast was good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. Due to the building itself, the rooms are located in different locations, and there will be some differences in size or layout. Thank you for pointing out our shortcomings. We will strive to do better and will continue to work hard to improve and enhance our services and facilities so that every guest can feel our dedication and professionalism. We also know that only through continuous improvement can we better meet the needs and expectations of guests. Welcome to stay again!
Dongduoduoxiaojie
Superior Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The hotel environment is good, the bed is very comfortable, and there is a small coffee machine in each room. The location is convenient, the breakfast is rich, combining Chinese and Western. The front desk is beautiful and enthusiastic, and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Family Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Oct 2024
Solo travelers
9 review
3.0/5
Posted on Nov 7, 2024
Parking costs 60 a day, and the parent-child room of more than 900 is not sure what the difference is from the ordinary room. The room is not big, and there is nothing to play with inside. The aromatherapy and mosquito repellent liquid are placed so low that the baby caught the liquid on his hand.. The next day, it costs 1200 to extend the stay, so I decisively changed to another hotel. I don’t think there is any difference in the one of more than 500. Parking is only 20..
Original TextTranslated by Google
Response from Property: 尊敬的客人您好，感謝您入住桔子水晶上海陸家嘴世博中心酒店，很抱歉沒有給您帶來完美的入住體驗，我們很抱歉，酒店確實沒有停車場，平台首頁都有展示説明，在您辦理入住時前台工作人員也會提醒您，關於房價問題，因進博會的緣故，確實有所上漲，對於您此次不完美的入住體驗，我們們非常抱歉，我們一直將客户的感受作為重點之一，我們一定檢討自己做的不足的地方並積極改正。儘量達到您的滿意，您下次入住可以提前致電酒店前台，可以為您預選房間，為您提供更加優質的住宿環境，歡迎入住！謝謝！
Guest User
Business Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
This time I came to Shanghai and stayed in two rooms for five days. First of all, the front desk service was very good, the lobby was very welcoming to serve tea, the room was very clean, the room facilities were complete, the room was great, there was an umbrella, a humidifier, and the TV could cast the screen! The front desk clerk was very enthusiastic and arranged a room with floor-to-ceiling windows, which was great! The hotel is in a great location, close to Lujiazui. The hotel also has free drinks and mineral water, it is really convenient to live here! There is free wireless network, and the three-separation bathroom is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Orange Crystal Shanghai Lujiazui Expo Center Hotel and for taking the time out of your busy schedule to leave us a review. We are glad that you affirm and recognize us. Orange Crystal is a brand store designed by Huazhu Group for the mid-to-high-end market. Different from traditional hotels, each Orange Crystal hotel is built as a work of art. Even in the same city, different hotels have different styles. Orange Crystal Lujiazui Expo Center Hotel, with the design concept of "the great way is simple, the best is like water", is located on Pujian Road near Pudong South Road. It belongs to the core financial and trade area of ​​Lujiazui, Shanghai. It can be reached by Metro Line 4, Exit 4, and is only about 5 minutes' walk from Renji Hospital, Children's Medical Center, and Huangpu River. It only takes 10-15 minutes to walk to the New International Expo Center, Shanghai First Yaohan, Mercedes-Benz Center, Expo Park, Lujiazui Financial Center, and Oriental Pearl. Welcome again and wish you a happy life!
Guest User
Superior Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel is very clean, the service is very good, and the price is very cheap. It is not far from the subway station, and it is convenient to go anywhere. It is very comfortable to stay. I highly recommend it.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！ 非常感謝您對我們酒店的支持， 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的， 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！ 真誠期待您的再次光臨！
Guest User
Deluxe Family Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The whole hotel environment is clean and beautiful, the service team is relatively young and easy to communicate with, the food recommended by the front desk guy is good, better than the one recommended by Xiao🍠
Original TextTranslated by Google
Response from Property: Your praise is very important to us. Our staff has been working hard to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise, we will continue to improve and bring a better accommodation experience to every guest.
kimy2022
Business 2-bed Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The subway is right at the door, very convenient. The breakfast is richer than expected. There are only a few elevators, so you have to wait to get up and down during peak hours. Orange Crystal, the same service level and hardware as always. If there is a chance, I will stay again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in and leaving us a review. We are very happy that you have affirmed and recognized us. Crystal focuses on the new technology era. The hotel room has intelligent Xiaodu guest control, intelligent robot service, and free drinks in the room. , free coffee, unlimited luxury brand mineral water, smart toilets, and limited-edition toiletries for you to experience. When the hotel has sufficient room capacity, we will help you get a free room upgrade, so that you can have a good stay experience. ! In busy travels, Crystal is your trustworthy partner! Welcome to visit again and wish you a happy life!
Anonymous User
Superior Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The room is clean and tidy, cleaned daily, this room has an inner window, the air conditioning cooling effect is not good, the bathroom has two exhausts and no odor
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for staying in and leaving us a review. The pictures you gave us are not photos inside the hotel. The air conditioner in the hotel can be adjusted to a small degree and the temperature can be controlled. If you need help, you can call the hotel front desk. We are waiting online 24 hours a day! Crystal focuses on the new technology era. The hotel rooms have smart mini guest control, smart robot services, free drinks, free coffee, unlimited luxury brand mineral water, smart toilets, and limited edition toiletries for you to experience in the hotel room. If there is enough room, we will help you get a free room upgrade, so that you can have a good stay experience! In busy travels, Crystal is your trustworthy partner! Welcome to visit again and wish you a happy life!
maggiewee
Business Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 7, 2024
I read a lot of bad reviews before checking in and wanted to change my order. The actual check-in was generally good. The capsule coffee machine in the room was promptly fixed and replaced. The front desk and room cleaning staff were very enthusiastic. The weather was hot and I drank a lot of water. It was very convenient to get bottled water from the front desk and the room. The room was not very noisy. Satisfactory check-in
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您入住併為我們做出點評，很高興您對我們的肯定與認可，水晶主打新科技時代，酒店房間內有智能小度客控，智能機器人服務，房間有免費飲料，免費咖啡，無限量豪華品牌礦泉水，智能馬桶，限量款洗護用品供您體驗，在酒店房量充足的情況下我們都會幫您做到免升房型，讓您有一個好的入住體驗哦！在繁忙的差旅中，Crystal是您值得依靠的夥伴！歡迎再次光臨，祝您生活愉快！
Guest User
Superior Double Bed Room (Smart Guest Control + Exclusive Coffee Machine + Mini Fridge)
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The Orange Crystal Expo Center store is very convenient for transportation. There is a subway station at the door. Taxi online ride-hailing cars are available at any time. It is very convenient to go to the Bund and Lujiazui. When you enter the lobby, you will find that the lobby is spacious and clean with a sense of design. It looks very modern, warm and romantic. It is quite suitable for business, couples or parents. The facilities in the room are complete, luxurious and comfortable, making you feel at home. The whole hotel is very clean and tidy, and air purifiers are placed at the door of every few rooms to keep the corridor fresh. At the same time, I feel that the lobby waiter is very warm. He personally helped me drag the trolley case, guided me to the guest room, and sent fruit intimately, which made me feel very warm in my heart! Here is a big thumbs up for the waiter! Thank you Orange Crystal Expo Center store for giving me a wonderful experience. I think I will choose the Expo Center store next time, and recommend it to my friends by the way. You can go and experience it. I believe you will not regret it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Welcome to Orange Crystal Shanghai Lujiazui Expo Center Hotel. We are very happy that you gave us an opportunity to serve you. We are a little excited to see that you left a full score of praise after your stay, and you also recognized our hotel service and room hygiene. All our partners will provide the most considerate and meticulous service to each VIP and bring a super value experience to each VIP. Your encouragement is the greatest support and encouragement to our partners. We will serve every one of our distinguished guests with our heart! Looking forward to meeting you next time at Orange Crystal Expo Hotel. Wish you: everything is well and everything goes well!