To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(865)
Positive reviews(770)
Reviews with photos/video(128)
Easy to get around(100)
Convenient location(85)
Close to metro(56)
Large rooms(42)
Many amenities(23)
Poor Internet(12)
Perfect for families(11)
Stayed multiple times(5)
Negative reviews(95)
Carina Ang
Superior Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel location is very near to the N. Zhongshan Rd metro station. Less than 5 min walk to the hotel. Out from the metro station, on your left side you will be able to see the hotel. Hotel staff friendly and helpful. In the room got small pantry with some utensils, dining table, sofa, and washing machine. You also have no worries on food as well. Many shops are selling nice and delicious food. Price also reasonable. Fruits are cheap over there. For those that like to eat dried sour plum, got one shop selling that as well. Many for you to choose from. You can even buy that in pack nicely in their convenience shop.
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Waseem Sattar
Superior Deluxe Twin Room
Stayed in Nov 2024
Business travelers
7 review
3.5/5
Posted on Dec 15, 2024
Good hotel with good prices
Near metro
Get negative reviews in trip . com
But no problem with wifi and services during stay
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Dian Edm
Superior Deluxe Twin Room
Stayed in Oct 2024
Family
6 review
4.2/5
Very Good
Posted on Nov 27, 2024
Strategically located with good access to public transport, restaurants and supermarket. Basic amneties provided, Friendly and helpful staffs, basic breakfast included. Though it is a bit run down and old, the bed is ok. It is a nice studio with sufficient equipment for short to medium stay.
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Anonymous User
Premier Suite Twin
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Oct 27, 2024
Same review as others. (The water heater heats quite fast, don’t have to wait 15 mins.)
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Kiana Lopez
Deluxe Studio Queen
Stayed in Jun 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Jul 30, 2024
This is a pre-filing service only offered to payers and/or their authorized agents who submit information returns. It enables validation of TIN and name combinations prior to submission of the information return. Interactive or bulk options are available.
Payers must be listed on the IRS Payer Account File (PAF) database to participate. Refer to Publication 2108-A, On-Line Taxpayer Identification Number (TIN) Matching Program PDF for complete information.
Apply for TIN Matching
To participate in TIN Matching as an authorized payer of income subject to backup withholding an application must be completed.
Response from Property: Dear customer, thank you for your recognition of the Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you.
Guest User
Superior Deluxe Double Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 10, 2024
That’s hotel great! One of the best location bcz so close to bund; near subway station ( 3 minutes by walking). The room so big; dressing room so big, bathroom so clean. Breakfast so so as for my taste as no variation at all.
Response from Property: Dear customers, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again during your next stay. Thank you!
Sonto
Deluxe Suite
Stayed in Mar 2024
Couples
38 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The apartment hotel is near a shopping center, easy access to transportation, very spacious suitable for people traveling in groups
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Guest User
Superior Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 14, 2024
Nice hotel with good location and many food can be find here, little bit strict for other people to go to the room and 1 room maksimal only for 3 peoples even though not stay in there, i hope this regulation can be change like another hotel.
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
KAI YANG
Superior Deluxe Double Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Nov 10, 2024
great location. friendly staff. hotel is a little old, looks a bit dirty, but acceptable.
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
May
Superior Deluxe Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Overall value for money.
Location is good with a lot of food stores and drink stores. Also there is a metro station near by
Thank you
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Sweetdonuts
Family Parent-child Suite
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Nov 16, 2024
Very clean and excellent customer service here! Only thing that I hope could have improve better is their breakfast. 7 days a week, food menu never change..
Response from Property: 尊敬的客户,感謝您對寰星酒店的認可,我們一直致力於為每一位客人提供更好的服務。期待您下次入住時再次為您服務,謝謝!
Travelwithfoo
Deluxe Studio Queen
Stayed in Jun 2024
Family
10 review
3.5/5
Posted on Jul 29, 2024
Location is within walking distance to metro. Many shops, eatery around the hotel. Staff is not very obliging in assisting request. Apart from that, our stay is still pleasant.
Response from Property: Dear customer, thank you for your recognition of the Star Hotel. The hotel will strengthen training and improve service levels. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you.
Guest User
Deluxe Suite
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 23, 2025
good location near a subway station exit
Response from Property: 尊敬的客户,感謝您對寰星酒店的認可,我們一直致力於為每一位客人提供更好的服務。期待您下次入住時再次為您服務,謝謝!
Bryan Christ Lee
Deluxe Suite
Stayed in May 2024
Family
10 review
4.7/5
Amazing
Posted on Jul 1, 2024
near to metro station. Room is big and clean. Always going back here when I visit shanghai.
Response from Property: 尊敬的客户,感謝您對寰星酒店的認可,我們一直致力於為每一位客人提供更好的服務。期待您下次入住時再次為您服務,謝謝!
PhilipChong23
Family Parent-child Suite
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Can wash/dry and cook (did not use) in the room. Neat and clean room. Supermarket 盒马 huge is right next to hotel. Many eatries too.
Response from Property: Dear customer, thank you for your recognition of Huanxing Hotel. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!