Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)

Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road) Reviews

Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)

No.4888 Shenjiang South Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)
Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)
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Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road) Guest Reviews

4.7/5
Outstanding
2178 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2178)
Positive reviews(2150)
Reviews with photos/video(398)
Friendly front desk staff(721)
Offers pick-up/drop-offs(610)
Delicious breakfast(226)
Large rooms(105)
Close to airport(20)
Delicious buffet(15)
Has play area for children(12)
Negative reviews(28)
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Aug 2, 2024
Price is reasonable but it’s a bit old and not well maintained Staffs are friendly ,many restaurants near by
Response from Property: Dear guest, we apologize for the bad stay experience. During your stay in the hotel, you can call the staff at any time if there is any problem with the facilities and equipment in the room, we are on standby 24 hours to solve the problem for you. As for the old room, the hotel engineering department has strengthened the repair to ensure that such problems will not occur again in your next stay. We are sorry for the inconvenience caused to you
shuqi_loo
Deluxe Family Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on May 7, 2024
Travel with family. Staying here because it is near to Disneyland. They provide free service of sending us to Disneyland and sending us back from Disneyland as well. Free orang every day. They have few Washing machine that we can wash our clothes every day. 烧烤 nearby the hotel is a must try food there. Walking distance 3 min. The first day we were actually disappointed with the room temperature as we don’t have the right to control the temperature, they have accidentally change to centralise mode, it was too hot, but they had settled this the next day. Then everything is good. The first day, their staffs in duty don’t have enough experience to handle the issue.
Response from Property: Dear guest, hello! I am very sorry that the air conditioning problem made you feel uncomfortable on the first night of your stay in the hotel. The staff on duty of the hotel failed to deal with this problem in time, which is our failure and we will correct it. At the same time, Orange Hotel sincerely wishes you a happy mood every day, I wish you a smooth journey and enjoy the elegance.
Ciatopo
Family-friendly Family Room
Stayed in Jun 2023
Family
4 review
4.7/5
Amazing
Posted on Aug 4, 2023
This hotel is really good. Tho it is located far from downtown, but its just 10-15 minutes away from the nearest metro station which cost only 20RMB using tax.i
Response from Property: Dear host, thank you very much for choosing Orange Hotel Shenjiang South Road Branch. Thank you for choosing to stay and recognizing us. Your praise is the greatest recognition of our service. Breakfast is divided into separate dishes and disposable tableware is used. It is safe and hygienic. The dishes are It is also scientifically formulated, rich and nutritious. The hotel has hard-working and cute robots ready to serve you at any time. The shopkeeper Hua at the front desk can handle self-service check-in, extension and check-out procedures. It is simple and safe, allowing you and your family to stay at ease! Welcome you and your friends to visit again and wish you a happy life! Dear Lord, thank you very much for your praise despite your busy schedule. It is our honor to provide you with warm, considerate and high-quality services. To be recognized by you, our heart feels sweeter than tasting honey! Every requirement of our guests is what we sincerely strive for, and we will definitely work harder! As a mid-range brand under Huazhu Club, Orange has always adhered to the business philosophy of "the products and services we deliver are of reliable quality, and cleanliness and safety come first", striving to provide guests with a perfect stay experience!
Abdullah Al-bueeshi
Deluxe Queen Room
Stayed in Aug 2024
Couples
19 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Nice and comfortable
Response from Property: Thank you for leaving a positive review of our hotel. We are delighted to provide you with a comfortable accommodation experience.
DeHui
Family-friendly Family Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 23, 2024
Very good and clean
Response from Property: Dear guest, thank you very much for your recognition. We will continue to give back to our guests with a warm and comfortable living environment and warm and thoughtful service. Welcome to come again next time!
Zuishuaixiaoqiu
Deluxe Queen Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The stay experience was great! We were going to Disneyland, the room was big, the front desk staff Song Jia was enthusiastic, the reservation of the Disney shuttle and the airport shuttle were fast, the room was big and comfortable, the price was affordable, close your eyes and choose the best hotel for Disneyland.
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Response from Property: 尊敬的賓客您好,感謝您對桔子上海國際旅遊度假區申江南路酒店的認可,我們致力於以專業,細緻,周到的態度,為每一位顧客提供貼心的服務。酒店還有鶴沙航城地鐵站的接送車,接送時間早上八點到晚上八點,每隔小時一班,提前兩個小時約班車。期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The room is large and quiet. The front desk Xiao Lu provided good service. Free oranges were served at the front desk. Parking was convenient. The cookies and candies were delicious. The service facilities were also complete! !
Original TextTranslated by Google
Response from Property: 親!感謝您的5分好評!每個城市總有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桔子上海國際旅遊度假區申江南路酒店是您回憶裏最温馨獨特的那個。祝您生活愉塊!願您的每一天都充滿歡笑與温暖,願您的每一步都踏着幸福的旋律。
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The hotel service is warm, clean and tidy, the room is warm and spacious, the hotel is in a great location, and there is a shuttle service, which is not too convenient. The housekeeping staff are also very good, and the sister Xiaoling at the front desk is also very enthusiastic. The price of the room is also very affordable, and it is cost-effective! Get a comfortable and pleasant stay experience [Happy] Sisters who come to Disneyland can go~!
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Response from Property: Dear guests, hello! We are very happy to see that you have praised and commended our front desk colleagues. It is our duty to provide you with quality service. The hotel is surrounded by not only Disney, but also Zhoupu Flower Sea, Xinchang Ancient Town, Xinhuan Plaza and other scenic spots and shopping malls. We look forward to your next visit! I wish you a happy life!
Guest User
Selected 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The front desk lady Xiaoli has a good service attitude. It provides Disney shuttle service, which is very convenient for travel. I will choose Orange again when I come to Disney next time~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and support for our Orange Shanghai International Tourism Resort Shenjiang South Road Branch. The hotel rooms are large, with good lighting and intelligent guest control facilities. There are restaurants, cooking, snacks, supermarkets and everything else around the hotel. There are large shopping malls near the hotel, including Zhoupu Wanda, Xinhuan Plaza and Jinhangcheng. We look forward to your stay again and wish you a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The location is good. Go straight and turn right at the traffic light. There are restaurants everywhere. There is a beef noodle restaurant downstairs. It is delicious. The flying cakes are especially crispy and fragrant. The service of Xiao Jia at the front desk is warm and thoughtful. There is also a coffee machine in the lobby with freshly ground coffee, which is very good.
Original TextTranslated by Google
Response from Property: Time will not stop, and our concern for you will not stop. Manju will convey your needs to you through communication. "A hotel is like home, and a house is a confidant" is our service concept. It is our original intention to let guests feel the warmth of home in Manju. Thank you for your recognition and recommendation, and we look forward to your visit again.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel environment is good, the room is very comfortable, Xiao Song at the front desk has good service, and there is a free Disney shuttle bus
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of Orange Shanghai International Tourism and Resorts Shenjiang South Road Hotel. Huazhu members can enjoy late check-out, buffet breakfast, free parking, reserved invoices, smart laundry and other benefits. If you stay for 8 room nights or more, you can activate our VIP membership and enjoy discounts by booking in advance. Add our store's corporate WeChat account, and coupons will be pushed from time to time. We look forward to your stay again and wish you a happy life.
Guest User
Deluxe Family Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The service provided by the front desk staff is very good. There are small gifts. The Disney bus pick-up is also very convenient. Overall, I am very satisfied and recommend it. The hotel environment is quite good, and there are many restaurants around downstairs.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your praise. It is our honor to help you solve your problems. Thank you for your support and trust. The hotel provides free Disney shuttle service. If you and your friends need to travel to Disney in the future, welcome to stay in our hotel. We look forward to your next visit!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel service is very good, especially the front desk Xiao Jia, who is very nice. The hotel also has Disney pick-up and drop-off service and meeting rooms for rent, which is very good. I highly recommend it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對桔子上海國際旅遊度假區申江南路酒店的厚愛與信任。酒店有為入住的顧客提供迪士尼免費接送班車服務,目前是早晚三個時間點,辦理入住直接在前台預約,到達迪士尼車程時間是二十幾分鍾,走路十分鐘到達檢票口。期待小主的再次入住,祝您生活愉快。
Maggiesheung
Deluxe Family Room
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Nov 16, 2024
The lobby is huge, but I don’t know if it looks dusty because it’s on the side of the road. At the beginning of check in, the staff took a long time to make my room card, I did not know 2 only 1 is used 😪 but use it even, to save him another big round. The room is quite large + clean, 2 beds, 1 large and 1 child (3 people in my land), the toilet has a standing + bathtub, the sink is outside the toilet.  The hotel is located relatively remote, but close to Disney, there is a shuttle to go in the morning and a car back to the hotel at night, remember to book when you check in!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and trust in Orange Shanghai Orange Shanghai International Tourism Resort Shenjiang South Road Hotel. The hotel rooms are 25-30 square meters in size, large and well-lit. The rooms are equipped with two telephones, one on the bedside table and one in the bathroom. If you have any questions during your stay, you can directly dial 9 to contact the front desk. We will provide you with 24-hour service. We look forward to your next stay and wish you a happy life.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
47 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room is great, the laundry service is great The hotel is very cost-effective, and the facilities are advanced and complete Pudong Airport Shuttle Bus: There are free shuttles to Shanghai Pudong International Airport at various times, and the drivers are polite and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your trust and support in Orange. For the convenience of travel, we provide Disney shuttle bus for hotel guests. The hotel currently has Disney shuttle bus at fixed time points in the morning and evening. The safari park shuttle bus operates once in the morning and once in the evening. You can make a reservation directly at the front desk when checking in. There is also a shuttle service from Pudong Airport that is scheduled and scheduled. You need to contact the front desk one day in advance to make an appointment. The hotel's laundry room is located in the lobby on the first floor. There are three sets of equipment for washing and drying, so you don't have to worry about laundry efficiency. Looking forward to your next stay and wish you a happy life.