No.339 Jiaozhou Road, Jing'an District, Shanghai, ChinaView Hotel Details
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Ginco Hotel Guest Reviews
4.7/5
Outstanding
2569 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2569)
Positive reviews(2493)
Reviews with photos/video(508)
Classy environment(320)
Friendly front desk staff(191)
Well designed(161)
Delicious breakfast(112)
Nice bathtub(17)
Excellent afternoon tea(15)
Located downtown(15)
Negative reviews(73)
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Lovely hotel. Very calming with great staff and services. Would highly recommend - will come again when in Shanghai.
Response from Property: Dear Guest,thank you to choose Ginco. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping and Aromatherapy, again looking forward to seeing you soon!
Fat Grumpy
Guestroom - Double Occupancy
Stayed in Nov 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Nov 15, 2024
Location is good and good room size. But the sound proof is very bad as it is an old building convert.
Response from Property: Dear Guest,thank you to choose Ginco. Sorry for the sound proof issue, we will try our best to improve it. And we will keep our hospitality and better service to welcome your next coming. Again looking forward to seeing you soon!
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel located in a central area 7-10 minutes walk from the famous Jinang Temple. Close to all restaurants, cafes and supermarkets near by. The hotel services and care was absolutely kind and caring for all my needs! The staff are very welcoming and helpful with everything you will need! Would definitely be back to this special hotel
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
Subez
Guestroom - Double Occupancy
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 14, 2024
i love the room so much and they’re upgrading me to biggest room and the bathtub probably my fav and the bed very comfy!
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
James
Guestroom - Double Occupancy
Stayed in Aug 2024
Solo travelers
94 review
5.0/5
Outstanding
Posted on Aug 23, 2024
A great hotel in what is probably the best city in the world at the moment. Perfect location, Alimentari next door(!) for your Italian food fix… staff - especially the breakfast staff and Maria on reception and the cleaners - are excellent. Very good 2 night stay here.
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Absolutely perfect hotel in a fantastic location with plenty of cafes and boutique shopping around.
Maria at front desk did everything to accommodate me and help me feel welcome. They also offer wellbeing experiences as part of the package which I really loved to. Will always stay here when I return to Shanghai!
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
Oi Tim Tessa
Guestroom - Double Occupancy
Stayed in Nov 2024
Couples
3 review
3.0/5
Posted on Nov 11, 2024
Given the hotel is relatively new, the maintenance of hotel rooms and facilities is rather poor. There was also smell of cigarettes in our room.
The service of concierge staff was however very good. They helped us to arrange parking near the hotel, and helped to arrange a change of room due to the smell of cigarettes in the original room.
Response from Property: Dear Guest,thank you to choose Ginco. We are sorry that you haven't had a good staying at our hotel, we will try to enhance our service anyway and keep our hospitality and good service to welcome your next coming and staying. We're glad that you like our Zen Tapping and Aromatherapy, again looking forward to seeing you soon!
Avril C .Phillips
Guestroom - Double Occupancy
Stayed in Nov 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Absolutely loved this hotel. It’s a wonderful discovery and will definitely return again for another staycation. The rooms are gorgeous and the lobby is so calming and staff is friendly. My only comment would be the smoking area outside. It would be better if smokers were encouraged to smoke away from the front door so you don’t have to go through a cloud of smoke when entering. Otherwise, fabulous. We’ll be back
Response from Property: Dear Guest,thank you to choose Ginco. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping and Aromatherapy, again looking forward to seeing you soon!
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on May 5, 2024
Beautiful small Japanese-style hotel with helpful service and delicious breakfast buffet and Japanese set. The room was super nice. It felt like being in Japan when we were in the hotel and room. Amenities are good and they had extra amenities at the entrance to the elevator. The staff was very helpful and kind! It is about 15 mins walk to jing’an temple. We would definitely return here!
Response from Property: Dear Guest,thank you to stay Ginco. We were honored to get your recognition of our service. Your 5 star comment is the best support. We will keep our hospitality and better service to welcome your next coming and staying. Meanwhile we‘d like to introduce you our special Zen Tapping Therapy and Singing- bowl Meditation which are very popular in our hotel.
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 20, 2024
The room was great. However the hotel dinner menu needs rethinking as there wasn’t anything worth purchasing.
Response from Property: Dear Guest,thank you to Ginco. And thank you for your advise about our restaurant. We will try to upgrade our menu step by step. Meanwhile we keep our hospitality and better service to welcome your next coming and staying.
Erica
Guestroom - Double Occupancy
Stayed in Oct 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Oct 17, 2024
Really nice botique hotel in great location. The room is small but really well designed, with lots of attention to details.
Would recommend and stay again
The only downside- they should not ask for this 500rmb deposit. Its a thing of the past for small hotels, especially when all was paid days in advance. And there is nothing in the room to steal wworth 500rmb. It just comes off as really unfriendly and strange given the overall nice experience.
Response from Property: Dear Guest,thank you to choose Ginco. Your satisfaction is our top priority. Here we apologize for the negative feedback caused by the deposit issues. But it's our hotel rules,and we are appreciate your cooperation very much. We will keep our hospitality and better service to welcome your next coming and staying.
Jinnntonic
Guestroom - Double Occupancy
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Good stay, friendly and fast service, convenient location
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. Meanwhile allow me to introduce you our hotel special programs,Zen Tapping Therapy & Singing-bowl mediation for relax body and soul, again looking forward to seeing you soon!
Nadja
Guestroom - Double Occupancy
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The rooms are nice with comfortable beds and a high end equipment. Very friendly service! Always nice to come back.
Response from Property: Dear Guest,thank you to choose Ginco. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
AmarettoIRL
Guestroom - Double Occupancy
Stayed in Sep 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Boutique, old-Chinese styled hotel, complete with a full zen-vibe water-featured garden inside the main lobby! Such a relaxing, calming atmosphere here. Tucked away in the always lovely Jing’An district, this little place will give you the sense of escaping to an old mountain hide-away. The rooms are laid out with a very artistic combination of timber panelling, stone featuring and soft lighting, to provide a beautifully restful oasis in the heart of a lively social hub. Designer toiletries are a sweet extra for comfort. The restaurant and leisure spaces are great, and the surrounding area also includes a fantastic collection of other late-night international bars, cafes and eateries if you want more variety. Espresso and lemon water are always available at the front desk. Staff are respectful and maintain a strong presence in the entrance spaces until late into the night. A super choice whether you’re travelling alone or with some friends, for an affordable, unique stay in one of the best foodie corners of Shanghai!
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!
Christian Charles
Guestroom - Double Occupancy
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Great location, room is as per the pictures, front desk staff is very friendly. Knowing Shanghai really well this is a solid pick!
Response from Property: Dear Guest,thank you to choose Ginco. We are delighted to have your 5star comments. Your satisfaction is our top priority. We will keep our hospitality and better service to welcome your next coming and staying. We're glad that you like our Zen Tapping Therapy, again looking forward to seeing you soon!