Courtyard by Marriott Shanghai Fengxian Guest Reviews
4.6/5
Very Good
926 review
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Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(926)
Positive reviews(894)
Reviews with photos/video(83)
Delicious breakfast(78)
Classy environment(75)
Friendly front desk staff(39)
Large rooms(37)
Great swimming pool(18)
Average decor(18)
Luxurious(11)
Perfect for business trips(4)
Negative reviews(32)
Shazia Casoojee
Business Double Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 16, 2024
One of the most beautiful hotels I have ever stayed at! The room was nice and spacious. The bathroom, too. I was so happy to see it had a bathtub 🤩 Breakfast buffet in the mornings were lovely. The staff are incredibly helpful and friendly. It's always lovely to feel at home when traveling. Would highly recommend this hotel.
Response from Property: Dear customers hello, thank you for choosing to stay in Shanghai Sentosa Wanyi Hotel! Thank you for choosing us as always and sharing with you. Located in the heart of Nanqiao, Xingtang County, the hotel is the best choice for entertainment, travel and leisure! Looking forward to meeting you again!
Brooke
Business Double Room
Stayed in Jan 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jan 20, 2024
This is opulent and decadent. There is a special events room, restaurant, pool, spa and sauna, and best for me was the bathtub (and shower) in the room. Because of the tub, I didn't even go to the pool. I had room service, and they didn't speak English, but came to my room to take my order in person. I had a burger, fries and Caesar salad and a beer. It was very good. I enjoyed breakfast in the morning, it was expansive and amazing, plus juices and coffee. I was able to try so many things. There were choices if you wanted Continental, but Chinese things as well.
I liked it and had an amazing night's sleep.
I only have pictures of the tub and my breakfast. I would stay again. Also, I went off in the Didi and returned and it was easy to come and go.
Response from Property: Dear guests, thank you very much for choosing to stay at the hotel santosa! Meeting with you is a kind of fate we will cherish, I believe we will work hard to do better, so that you stay in the period to give you a pleasant and warm experience! Like to remember to Come Oh, look forward to meeting you again!
Saulo Vaz de Vasconcellos
Business Double Room
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 21, 2024
Hotel is Fine, breakfast is wonderful, but It is Smoke tolerant. Neverthrless the hotel says its Smoke free, It is not true. You Can Fell cigarrete Smoke on ALL hotel áreas, including inside the Room through hvac system.
I complained , but staff did nothing. No fines to smokers, not even a request to stop smoking.
Response from Property: Dear guests, thank you for choosing to stay at Courtyard by Marriott Shanghai Fengxian! We sincerely apologize for your stay. We attach great importance to the problems you have reflected, and the hotel will strengthen management, improve service quality, and provide better service for every guest. We hope you will book our hotel again and give us a chance to apologize. We look forward to your visit again!
Gouldon Mohamed
Business Double Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Hotel is clean, smells nice. Check in was smooth and effortless. Superior service.
Response from Property: Dear customers hello, thank you for choosing to stay in Shanghai Sentosa Wanyi Hotel! We are glad to have your satisfaction and recognition of our hotel. All of our colleagues are trying to provide you with better service. We hope every trip will leave you a good memory! Looking forward to meeting you again!
DANIEL MASIH
Business Room (2 Beds)
Stayed in Nov 2023
Business travelers
1 review
4.5/5
Great
Posted on Nov 8, 2023
I had an unpleasant experience checking in as the aircon wasn't working in the rooms. I changed 3 rooms till I was given one that was fine. Yet, I had to request a fan as the aircon wasn't fantastically cold. I stayed in another hotel in Shanghai and it was brilliant. The room was made ready for us before check-in.
I guess it's a Mariott thing. We stayed in another Mariott property in Zibo and they too had aircon issues. :(
Otherwise, the staff were friendly and tried their best to understand you and overall I would say that it was fine. They have an Indian menu and the food was prepared by a Chinese chef. Not bad.
The location was great as there were many shops nearby.
Response from Property: Dear guests, thank you for choosing to stay at Courtyard by Marriott Shanghai Fengxian and sharing your stay with us. We are glad that you are satisfied with our hotel service and dining, which is the biggest motivation for our continuous improvement. We are very sorry for the inconvenience caused to you due to the air conditioning problem. We have fed back to the relevant departments for improvement. If you come here next time, I hope you can book our hotel again and look forward to meeting you again! I wish you a smooth work and a happy life!
JEONG MOON
Business Double Room
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 25, 2024
It was pretty good hotel and the breakfast was fine but not great.
Response from Property: Dear guests, thank you very much for choosing to stay in Shanghai Sentosa Wanyi Hotel! We are very happy to have your recognition of our hotel, and thank you for your valuable comments. We have feedback to the relevant departments looking forward to your visit again! Wish You 2024 million things go well!
David
Business Double Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Near FengXian district centre, shops and restaurants not far away, spacious rooms and nice breakfast.
Response from Property: Thank you very much for your praise of our Courtyard By Marriott Shanghai Fengxian ! It is our greatest honor to leave you a wonderful hotel experience! Looking forward to meeting you again!
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Solo travelers
2 review
3.7/5
Posted on Oct 15, 2024
Good ambience. V
Response from Property: Dear Guest, Hello! Thank you very much for choosing to stay at the Shanghai Sentosa Country Club! The hotel is located in the center Nanqiao Town, offering the best options for entertainment, tourism, and leisure. The hotel is committed to providing every guest with a warm and welcoming stay experience If there are any areas for improvement, please let us know in detail, and we will strive to make changes. We look forward to your positive reviews and sincerely to meet you again!
Guest User
Business Double Room
Stayed in May 2024
Family
26 review
3.5/5
Posted on May 6, 2024
Very good breakfast
Response from Property: Dear customers hello, thank you for choosing to stay in Shanghai Sentosa Wanyi Hotel! Careful service, meticulous service has been our pursuit, you can be satisfied is our power! Believe that we will do better! Look forward to your visit again!
Guest User
Business Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Very good hotel
Response from Property: Thank you very much for choosing to stay in Shanghai Sentosa Marriott Hotel! We are glad to have your high recognition of our hotel, and all of our colleagues are trying to provide you with better service, so that you can enjoy a pleasant and warm experience during your stay! ! Looking forward to meeting you again!
Ariuntsetseg
Business Room (2 Beds)
Stayed in Apr 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Apr 19, 2024
It worthed
Response from Property: Dear guests, thank you very much for choosing to stay at the hotel santosa! You are satisfied with our happy, with your encouragement we will work even harder to do a good job, looking forward to your 5 points, looking forward to your re-admission!
Siska
Business Double Room
Stayed in Feb 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on May 21, 2024
Good hotel
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Sentosa Wanyi Hotel and sharing your pleasant stay experience with us. We are glad that you are satisfied with all aspects of our hotel and look forward to meeting you again! I wish you success in your work and a happy life!
Dommyboy
Business Room (2 Beds)
Stayed in Oct 2021
Couples
7 review
5.0/5
Outstanding
Posted on Nov 6, 2021
Amazing
You don’t want to miss out 😉
Response from Property: Amazing Hope to see you again
Kim Victoria
French-Style Deluxe Room (2 beds)
Stayed in Jul 2022
Family
27 review
5.0/5
Outstanding
Posted on Jul 17, 2022
Great hotel! Very good breakfast
Response from Property: I believe we will do better!
Wu WPRO
Business Double Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Facilities: Very complete
Hygiene: Very clean, especially the bath towels
Environment: Elegant
Service: Thoughtful and enthusiastic
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your good comments on our Courtyard by Marriott Sentosa! It is our greatest honor to leave you with a wonderful hotel experience. We are committed to making every guest feel at home! Looking forward to your visit every time!!! I wish you a good mood every day!