Yitel Premium (Shanghai Xuhui) Reviews

Response from Property: Dear, I am truly sorry that we were unable to satisfy you despite our service oriented mindset. Thank you for taking the time to provide us with valuable feedback amidst your busy schedule. We take your concerns very seriously and are actively working to improve them. Here, I would also like to recommend our premium king size room to you. The room is bright and stylish, and we are committed to creating a comfortable living environment for you and other guests, creating a feeling of being at home. Thank you very much for your feedback and suggestions. We look forward to your visit again! Hotel General Manager (CHEN)

Response from Property: Dear guest, hello! Thank you for staying at Heyi Supreme Hotel - Shanghai Xuhui Branch. Thank you for your recognition and encouragement of our service work. Creating a warm and historical accommodation environment for guests has always been our goal, and the hotel will continue to provide more customer service, bringing more convenience and affordability to guests. I am glad that the new service has brought you a satisfactory experience. Looking forward to your next visit! (Racher, General Manager of the Hotel)

Response from Property: Hello dear guests! Thank you for staying at Heyi Hotel Shanghai Xuhui. I am very glad that the hotel can provide you with a comfortable living environment, and thank you very much for your recognition and recommendation of the hotel! Of course, the least of the meticulous service is the staff who have been striving for the ultimate service and every guest who has been trusting and supporting, and your satisfaction is our greatest motivation. We look forward to seeing you again! (General Manager Chen)

Response from Property: Hello, we are very sorry that this stay did not make you 100% satisfied, we are currently actively communicating with the construction unit outside the hotel to solve the decoration problem as soon as possible, I believe that such problems will be solved soon. In addition, our hotel has a free earplug service, if you need it at any time we can deliver it to your room. We are committed to creating a comfortable and home-away environment for you and other guests, thank you very much for your comments and suggestions, and we look forward to seeing you again! (General Manager Chen)

Response from Property: The greatest joy in life is that our labor is recognized, and we have been working hard to live up to your expectations! Hotel General Manager (CHEN)

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店-上海徐匯店。酒店優越的地理位置，温馨舒適整潔的入住環境，熱忱的個性化服務，很高興得到您這麼高的評價，我們會繼續努力，不斷進步。期待您再次光臨！（酒店總經理Chen）

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店-上海徐匯店。每天最開心的事莫過於看到您的好評，您的好評就像是山泉水一樣滋潤我們的心田，我們也會更加的珍惜親們的肯定與支持，不斷的改進自己，完善自己，力求讓我們的服務做得更好。您的好評就是對我們最大的肯定和鼓勵，歡迎您再次光臨，檢驗我們的進步！。期待您的再一次光臨。（酒店總經理Chen）

Response from Property: Hello dear guests! Thank you for staying at Yitel Grand Hotel-Shanghai Xuhui Branch. We have been committed to providing every guest with a clean and comfortable stay environment and meticulous and thoughtful services. We are deeply sorry for your experience during your stay at the hotel. After receiving your feedback, we have contacted the room manager to communicate and increase the intensity of room inspections. If you have any problems with the room during your stay, please contact us as soon as possible. We have new and old room types with different decoration styles. The front desk staff can help you change to other rooms. Or room type, all staff of the hotel adhere to the working principles of service first, reputation first, wholeheartedly and to ensure your satisfaction, and strive to make every customer who has left a footprint in Heyi Supreme return home satisfied. Although this stay did not give you a good experience, our service staff are always on standby for you. We hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! Hotel General Manager Rachel

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店-上海徐匯店。此次之旅，我們是您不期而遇的温暖。每一位員工都秉承“友善、可靠、關懷、周全”的理念，全心全意為每位客人服務。願您憧憬而來，滿意而歸。真誠期待能再次為您服務。期待您的再次光臨！（酒店總經理Chen）

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店-上海徐匯店。一個温和笑容，一個滿意的評語，像冬日暖陽，夏日清風，給予了我們希望與動力，每一個好評承載了我們對您們的不孜不倦的希望與期盼，感謝您對我們的讚美與支持，感恩一路相伴有您！期待下一次相逢！（酒店總經理Racher）

Response from Property: Dear guests, hello!" Thank you for staying at Heyi Hotel Shanghai Xuhui Branch. We are very happy that every aspect of the hotel has been recognized by you. Through your detailed description, we can feel the happiness that this journey has brought you. This is what our service providers always pursue, and this is also the driving force for us to continue to strive and constantly advance. We hope to serve you again next time! We look forward to your next visit! (General Manager Racher)

Response from Property: Hello dear guests! Thank you for staying at Yitel - Shanghai Xuhui Branch. Thank you for your detailed review. The hotel is located in the center of Shanghai with convenient transportation. I hope that every minute and every second you spend at the Yiyi Xuhui store is filled with warmth and harmony. Looking forward to your visit again! (Racher, hotel general manager)

Response from Property: Hello dear guests! Thank you for staying at Yitel Hotel - Shanghai Xuhui Branch. And use your precious time to write a review. Thank you for your recognition of our services. We look forward to your stay again with our sincere enthusiasm and thoughtful service. (Racher, hotel general manager)

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店-上海徐匯店。酒店全體員工緻力於為每一位賓客打造一個温暖親切、舒適宜人的完美體驗。期待我們成為您下榻上海的首選酒店。期待您的再次光臨！（酒店總經理Racher）