No.93 Jianguoxin Road, Huangpu District, Shanghai, ChinaView Hotel Details
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Z Hotel (Shanghai Xintiandi Hongfangzi) Guest Reviews
3.9/5
271 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(271)
Positive reviews(239)
Reviews with photos/video(19)
Great value for money(29)
Easy to get around(17)
Convenient location(15)
Classy environment(14)
Friendly front desk staff(12)
Poor air conditioning(11)
Close to metro(3)
Many dining options(2)
Negative reviews(32)
Anonymous User
Standard Double Room
Stayed in Oct 2024
Solo travelers
6 review
1.7/5
Posted on Oct 28, 2024
Very run down hotel. Room is very basic and small. Could be better for the price.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
3 review
2.7/5
Posted on Aug 20, 2024
You get what you pay for, wasn’t expecting much.
Booked this as a short stopover with a late flight arrival.
Property is aged and shows excess wear, communal areas are not tidy and sweaty cigarette smell lingers the whole building.
Bedroom was adequate for my stopover, air conditioner worked which was crucial in the Shanghai heat.
Bathroom as pictured, water pressure is on the low side.
Convenience store 10 mins walk away and other easy eats around (kfc, maccas). Plenty of rental bikes available around to use and getting a didi/taxi was easy.
Response from Property: Dear guests, I'm sorry to bring you a bad check-in experience. We will listen to opinions and improve. Thank you for your stay.
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
1 review
1.2/5
Posted on Sep 13, 2024
So bad experience smell so bad all pipes I don't recommend
Response from Property: Hello, the rooms you booked were special offer rooms. It's true that during rainy days in Shanghai, the rooms might have a slight odor. Later, considering you are foreign guests, we upgraded your six-day special offer rooms to business rooms for free. When we switched, the lady also said there was no problem. During this period, we also mentioned that you could cancel the order for free, but when you found our hotel to be cheaper, you did not cancel and switch to another place. It's really hard to understand why someone would give a negative review after receiving a free room upgrade.
Lily
Boutique Family Room
Stayed in May 2024
Family
10 review
4.0/5
Very Good
Posted on Jun 17, 2024
Clean and friendly
Anonymous User
Standard Double Room
Stayed in Nov 2024
Travel with friends
151 review
4.2/5
Very Good
Posted on Nov 12, 2024
➕Good location and price
➖ No elevator. Asked the guy at the reception to help.
No place to store luggage! Had to persuade through trip.com to leave a suitcase overnight.
Overall a normal budget option in the center of Shanghai
P.S. Shanghai has become insanely expensive after covid)
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zhoudabaoshipangwawa
Discount Double Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
I originally booked a mini room but came with my family.
The lady boss was very nice and helped us change to a king-size bed room.
This price is really a good deal in this location.
The sanitation is still very clean. I was a little worried because I saw a lot of bad reviews before, but it was close to where I was going, so I gave it a try. I was very satisfied with the result.
After all, I think it is impossible to have everything good at this price.
And this location is really convenient to go anywhere.
It is suitable for business trips. You can't stay in the hotel for a long time in a day. It's really enough to sleep here. The key is that the service attitude is also very good. I returned to the hotel after 11 o'clock in the evening and asked the customer service for help. They were very enthusiastic. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Tasha8888
Boutique Double Room
Stayed in Jun 2024
Couples
18 review
3.5/5
Posted on Jun 30, 2024
For the price this is a decent hotel, but it could have been neater and cleaner. No hair dryer. In room 210, apparently the water from the shower flows straight onto the floor, because a lot of water had accumulated overnight, and in the morning I slipped heavily while entering the bathroom.
Original TextTranslated by Google
6/7
Response from Property: We are sorry for the unpleasant stay. Regarding the water seepage in the room, because Shanghai has entered the rainy season in the past month, it rains every day for a month every year at this time, which causes moisture and water seepage in the room. We are really sorry. Regarding the hair dryer, you mean the dryer, right? You asked the front desk, we do not have a dryer. Thank you for your feedback, we will definitely make further improvements, and we look forward to choosing us next time you come to Shanghai. Welcome.
ZhangMartin1
Discount Single Room
Stayed in Oct 2024
Business travelers
136 review
3.0/5
Posted on Oct 25, 2024
In Shanghai, where every inch of land is worth a lot of money, the room is really not cheap, the area is really small, there are not many surrounding facilities, and it is also far from the subway.
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Guest User
Standard Double Room
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The lady at the front desk was very nice, thank you very much for her help. She also helped us to check out later during the typhoon. It is a highly recommended hotel with high cost performance!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Discount Single Room
Stayed in Sep 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Sep 9, 2024
In fact, a small room in the city with a desk, bathroom and air conditioning is enough. Although the room is small, it is actually just a place to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Luna Yue
Discount Family Room
Stayed in Oct 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 27, 2024
Very good location with many small restaurants, shops and several subway stations nearby.
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Guest User
Discount Double Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The room is nice and the service attitude is also very good. The location is very good. It is close to Shanghai Station and Fuxing Park. As long as the price is really worth it ( ̄∇ ̄)
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yaoyaoguiqi
Discount Double Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was very good, neat and clean. The owner was also very nice. We had a lot of stuff and helped us upgrade the room for free. It was also close to the subway station.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Xin·lvshenghuo
Discount Double Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The lady at the front desk was very nice. She reserved a room with a window for us. We chose this place because we were heading to Ruijin Hospital. Overall it was pretty good.
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Guest User
Boutique Family Room
Stayed in Aug 2024
Family
4 review
0.8/5
Posted on Aug 11, 2024
The hotel is very bad. I booked a 30 square meter room, but it is not even 20 square meters. It is very dirty and smells musty. The clothes hangers are broken but still in use.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!