Orange Hotel (Shanghai North Bund Tilanqiao Metro Station) Reviews
Orange Hotel (Shanghai North Bund Tilanqiao Metro Station)
No.369 Gongping Road, Hongkou District, Shanghai, 200082, ChinaView Hotel Details
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Orange Hotel (Shanghai North Bund Tilanqiao Metro Station) Guest Reviews
4.7/5
Outstanding
2282 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2282)
Positive reviews(2233)
Reviews with photos/video(413)
Easy to get around(306)
Convenient location(293)
Friendly front desk staff(207)
Close to metro(179)
Delicious breakfast(175)
Quiet & comfortable(121)
Perfect for business trips(58)
Would stay again(47)
Negative reviews(49)
Disa Hui Ru
Queen Room
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 21, 2025
The location is near to metro station (about 3mins walk) which is quite convenient for travelling around the city. The staff are friendly, we arrived the hotel midnight and they do hosted us well.
It’s near to the Raffles City as well, easily accessible to meals and convenient stores(7-11)
Response from Property: There are so many expectations in life, and so many encounters. Passing by someone is an encounter, and an unforgettable experience is also an encounter. However, being touched always happens unexpectedly. We're truly delighted by your arrival, just like the long - awaited response. If you like it here, do come often!
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Guest User
Superior Queen Room
Stayed in Jan 2025
Travel with friends
5 review
4.2/5
Very Good
Posted on Jan 13, 2025
One room had cigarette smell, the hotel staff was quick to change my room once I complained. Location is great, within 5 minute walking distant to a big mall and subway station, also not too far from the main Shanghai attractions downtown.
Response from Property: Xiaoju is excited every time we meet. Xiaoju is located at No. 369 Gongping Road. It has convenient transportation and there are large shopping malls on both sides. You don’t have to worry about eating and shopping. It is very comfortable to stay. We look forward to your visit.
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ViviLeon
Suite
Stayed in Oct 2024
Couples
66 review
4.7/5
Amazing
Posted on Oct 21, 2024
recently stayed at the Orange Hotel in Shanghai and overall, it was a good experience. The room was spacious and the bed was extremely comfortable, ensuring a restful stay. The desk service was outstanding, with staff being friendly and attentive.
However, one downside was the smell in the corridors, which detracted from the overall ambiance of the hotel. Additionally, while the suite was decent, it didn’t quite meet my expectations.
The location is a big plus, as it’s very close to Raffles Shopping Center, making it convenient for shopping and dining.
I would recommend the hotel for its comfortable rooms and excellent service, but I hope they can address the issues with the corridors.
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Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your next stay.
Phakthinun Chintanasirapat
2-bed Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Staff very friendly even they can’t speak much English but really helpful, the room are clean and no smell
Response from Property: Every time we meet Xiaoju, we are very excited. Xiaoju is located at 369 Gongping Road, with convenient transportation. There are large shopping malls on both sides. There is no need to worry about eating and shopping. It is very comfortable to stay. We look forward to your visit.
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Jack Yee
Queen Room
Stayed in Apr 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on May 12, 2024
The curtain is my room was broken but the manager was quick to mend it. She apologized and offered me an upgrade to a bigger room which I happily accepted. The hotel is strategically located in North Bund, still quite central but far enough from Bund to have a restful sleep.
Response from Property: Dear guest: Thank you for choosing the Juzi Fair Road North Bund Hotel. We are delighted to provide you with a satisfactory stay experience.
Guest User
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Service was nice. Receptionists were adorable. We arrived one hour and we left one hour after the booking schedule and they told us there was no problem.
The orange theme was perfect. With a little bit of orange tooth paste to start and end the day. As well as soap, shampoo, air conditioner.
We had a nice view on the shanghai and telecomunication tower that brings nice lights to the view we had.
The location is perfect just 2 metro station away from the Huangpu river.
For us one of the most important point is you don’t need to go down if you order food, stuff from supermarket or restaurant but there is a little cute robot that brings your stuff to your room.
In the room we booked you had the right to many different light setup which is ideal.
Thank you for welcoming us.
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively. Breakfast is a combination of Chinese and Western food, with freshly ground coffee and healthy porridge. You will feel at home at the Orange Fair Road North Bund Hotel. General warmth. We look forward to your coming again to review our progress, and wish you a happy day!
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Jacob Wayne
Suite
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 13, 2024
This hotel is very nice and in a solid location. The front desk staff are incredibly kind and helpful. The suite room was very nice and spacious. The hotel is a little older but it is well taken care of. I would stay here again.
Response from Property: Thank you dear objective for your praise. It is a great honor to receive your praise. The decoration style of our hotel rooms is simple and elegant, giving people a clean and comfortable feeling. No need to insert a card to get power, human body induction control, control panels on both sides of the bed
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Guest User
Superior Queen Room
Stayed in Dec 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 4, 2024
I stayed here for 6 days 5 nights. The hotel’s location is perfect. It is near Tilanqiao 提篮桥 metro station (exit 4) which is less than 5 minutes walk and near the Raffles City shopping mall. You can get delicious food, snacks and daily essentials in the mall. Also, the North Bund riverside walkway is within 10 minutes walk from the hotel to get a good view of the Pearl tower and the city skyline. I like this hotel’s location because it’s less crowded, has a ‘neighbourhood vibe’ and can reach all the tourists spots by metro within few metro stops which is very convenient. The hotel’s breakfast buffet is nice and worth the price! We get to sample local breakfast cuisine. Hotel room is clean and comfortable too! Well done to the housekeeper. The hotel also provides complimentary mandarin oranges. It’s a real treat after a long day of sightseeing. We received two pastries as souvenirs upon check out. It’s a small gesture that truly warms the heart.
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Response from Property: I'm glad to see you have such a high opinion of the hotel. It is one of the hotel's service concepts to provide you with a comfortable accommodation environment when you are away from home. For your safety during the epidemic, the hotel provides contactless services. You can use the APP to make a reservation and check your identity at the store. Just prove it. During your stay, takeaways can be delivered to your room by robot, which is convenient and fast.
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Hui
2-bed Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The location of the hotel is excellent , easy to get around Shanghai, The metro line 4 & 12 are nearby just walking distance.
The staff are friendly and very helpful with anything.
Room services are good when back in the room always clean.
Highly recommend this hotel for people who are like to stay in Shanghai for a few days.
Response from Property: Dear guests: Hello, the hotel is located at No. 369 Gongxin Road, Hongkou District. The surrounding transportation is convenient. It is close to Line 12. You can walk 200 meters from Exit 4 of Tilanqiao Subway Station to the hotel! During your stay, if you have laundry troubles, don’t worry. There is a laundry room on the first floor with washing and drying facilities. It is very convenient. You no longer have to worry about the embarrassment of clothes not being dry! Looking forward to your stay again
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Jonalyn Balang
Queen Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Great hotel to stay when you are staying in Shanghai. Few minutes ride to the bund and close to a mall.
Response from Property: 感謝您對我們的全優評價,我們會帶着您的鼓勵和支持繼續努力,酒店不止有機器人,還有自助洗衣房烘乾一體功能免費試用,酒店環境優雅,乾淨舒適,早餐美味,設備齊全,是您出差的最佳首選,期待您下次光臨
THE KING AB MK
Deluxe Suite
Stayed in Apr 2024
Travel with friends
53 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is good, all services are great. The location is near to the transportation.
Everything is perfect.
Response from Property: 感謝親對小桔的高度評價,能夠為您服務我們不勝榮幸,門店配備小機器人跑腿送物,大大節省了您的個人時間,期待您的再次光臨,祝您生活愉快!
Celine Ngai
Superior Queen Room
Stayed in Mar 2024
Couples
5 review
2.5/5
Posted on Apr 2, 2024
Location wise it good. Staff is okay.
But the room we stayed was extremely hot. Dry and hot.
Its around 20 ish degrees in shanghai, but it’s 28 degrees in the room. Opening the window does not help.
So dry that I got sick. There’s not a night in that room where me n my boyfriend had proper rest. We were just sweating profusely while asleep. My throat hurts all the time. I honestly don’t understand their companies policy about heaters.
I would never stay there again.
Response from Property: Dear guest: Hello, thank you for your stay. If you have any questions during your stay, you can seek help from our waiters. They will serve you actively and enthusiastically. There is a laundry room on the first floor, and washing and drying are very convenient! There is also a small robot delivery service in the lobby on the first floor, which greatly improves the check-in experience of our guests! Thank you again for your review and look forward to seeing you again~
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Perla Nohemy
C Selected Double Bed Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 30, 2024
The central location of this hotel, the proximity to a metro line, and the patience and kindness of the staff are the main draws of this hotel. The rooms are comfortablea, but sometimes the lights flicker on and off. Our bathroom door also would not close. All in all, It gives an impression of a hotel whose hay-day was 10 years ago. However, the hotel is just a few renovations away from it's former glory.
Response from Property: 感謝您喜歡我們的早餐。我們推出的全中西式自助餐廳,希望帶給每一位顧客很好的入住體驗。用心服務也是秉承公司的宗旨。希望我們可以帶給顧客最好的服務。也再一次歡迎您的到來。
rupesh ambavi
2-bed Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on May 26, 2024
The room was neat and tidy. Excellent location. Very close to the metro station.
Response from Property: 尊敬的客人感謝您入住桔子公平路北外灘酒店,酒店位於中山北路3856弄3號,周圍交通便捷。酒店停車場為物業管理,入住酒店可至前台領取停車優惠券,如果您有任何問題非常歡迎您諮詢前台,期待您的再次光臨。
Liam
2-bed Room
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Overall very enjoyable trip, great staff, great atmosphere, only small issue was the building work outside :)
Response from Property: 謝謝您的鼓勵和支持。小桔的客房每天會有客房阿姨的細緻打掃。確保客户體驗到的產品和質量可以放心。我們的員工也會真誠的服務好每一位顧客。白玉蘭廣場和外灘也都離小桔很近的哦。生活洗衣房、自助餐廳、機器人寶貝的服務都在一一等待您的再次光臨。