Shah Alam Hotels with Airport pickup service

Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.

All is good.. Amazing service.. Cleanliness is superb.. Variesties for breakfast + dinner buffet.. Satisfactory food.. Definitely the best hotel in this area.. Will return if time permits..

Strategic location. Just a walking distance to mall & have 2 food truck area nearby the hotel. Nice view of masjid shah alam 👍 breakfast is ok. Parking is free for in-house guest but the ramp quite narrow. Overall good.

1-Night Staycation at Mercure Kuala Lumpur Glenmarie Recently did a last-minute staycation with my husband to celebrate his birthday, and we decided to go just outside KL. Here's a quick review: Check-in time: 3pm. Check-out time: 12noon. RM100 deposit required at check-in. Free parking (just validate your Touch ‘n Go card whenever you exit). Room was clean, with a comfy double bed (1.5m wide) and sofa bed. Separate toilet and shower area, and if you need amenities like a toothbrush, just call the staff. Has a connecting room option. Limited TV channels, but the quality’s clear. In-room dining menu is on a TV channel!. We skipped breakfast to sleep in and recharge before picking up the kids. Definitely a relaxing spot for a quick getaway!