Shah Alam Hotels with Airport pickup service

Hotel cantik dan staf very friendly tapi ada beberapa benda kena improve Tak best : 1. Masuk ja bilik toilet berbau busuk.Terpaksa tolong cucikan 2. Makanan bilik sebelah di letak kan di luar bilik sampai keesokan hari tidak di bersihkan.Mungkin kekurangan staf Best 1. Lokasi dekat dengan park i city.Jalan saja 2. Dapat free tiket water park 3. Parking mudah

The room is nice and within exoectation for the 5 star resort hotel. However, the Hotel need to upgrade the service in term of registration; especially with this one guy who is not that friendly. I checked in around 3:30pm . First the hotel seems difficult to find my booking under my name but later it was resolved. Then the Reception guy told me that the Room is not ready and I have to wait; and he said he will approached me once received feedback from Housekeeping. I was waiting for 1/2 hour and still no one approached me. Then I went back to front desk to ask for update. As that guy was occupied with other registration, i managed to talk to another guy who seems genuinely trying to assist me. Then I can see this guy struggling to find a ready room ... as the one room that he said ready was snapped up by another guy at reception. ************* it was finally resolved after long wait at the lobby. I'm not sure whether I received this kind of treatment because Ive booked via Trip.com and not directly with Hotel. But then I saw all my other friends who went to register with another reception guy, managed to get their room straight away, although they are also booking via other agents like *********** etc.

The cleanliness and amenities are tiptop 👍🏻 the house is new and so the furniture. The house is simple yet elegant. The toilets are clean and the water flow was great 👍🏻 3 bedroom with extra pillow and mattress was excellent! The park and pool at level 9 are superb! Just need to improve the instructions for check in, the house location, the parking, the wifi password and please add the instructions for check out process. The last stay, took me almost 2 hours just to check in and another 1 hours to check out. Both I figured out my self. Overall, very recommended and I will repeat the stay here 👍🏻

I soho the best airbnb i ever booked bexause the facilities were so good..near to I city Mall & even good choice to spend time wurh ur family there

Rasanya selesa, perkhidmatan banyak baik, kemudah cukup dan ok, ada lift