Marina Motel

It was only by chance someone was there to initially check me in. The room was FREEZING, in the 50s. No way to adjust heat. I was given access to 3 plug in space heaters, none of which would work! I didn't bring sufficient clothes to deal with that kind of cold so I went back to get a refund. Posted office hours are 9am to 9pm. No one was at the desk. I continuously rung the bell, banged on the wall, yelled, and called both numbers and no one answered. I had to call my bank and put a stop payment on my card to avoid being charged. I left the hotel at approximately noon, I didn't get a call back from them until 7:36pm. I didn't bother calling them back. I have NEVER had a hotel experience as egregiously bad as that. Worst customer service I have ever experienced at a hotel. NO stars would be more appropriate than 1.

Over charged us and dont seem.willing to fix the problem! This has been going on since August! To the toon of over 600 dollars!!! I will continue to pursue the issue!!

Nice cheap hotel, 5 minute walk to all the city of Seward has to offer. Free coffee, water, and tea available 24/7. Easy access to extra towels, toiletries, and an ice maker. Dirty lamp over the bed, didnt bother me but dirty nontheless

Fine The location is great, but it needs some upgrades. Totally fine for a night or two to rest your head.

The motel is ok for us for stay one night. It’s very close to the train station and the cruise port. The bathroom is very small, the floor is very dirty and all the room in general too. It’s look old and not well maintained. Don’t expect too much of that place. The only good thing is the location.

It was clean and affordable. It is an older motel but don’t let that discourage you. Clean rooms and the beds were okay. The staff however were great to offer assistance and resolve any problems. I would recommend this place. Close to the downtown if walking.