Mercer Plaza Sevilla 5 GL

We would love to say this is a beautiful hotel but our experience was completely ruined by crickets that kept us awake all night for two consecutive nights. You might say, “so what are some cricket sounds.” To put it in perspective, we thought the sound was coming from the room smoke detector. That didn’t turn off from 2am-8am. We were assured that the room would be fully checked by maintenance to remove any crickets. However, a cricket fell from the ceiling the following morning as the we were leaving the room. We were told that the manager would contact us immediately when they arrived at 8am. Two days later and we have never heard from anyone. While they said we could potentially switch rooms for the second night, the only room offered was undergoing maintenance and there were no guarantees that crickets would not impact that room. We tried to be accommodating but to be kept up all night by smoke detector sounding crickets without a hotel manager having the courtesy to give us a call, requires a WARNING - STAY AT YOUR OWN RISK!

We had a beautifully-designed suite (207) and would call particular attention to the lighting which was relaxing and well-balanced. The Japanese restaurant was, unexpectedly, one of our better meals in Spain. Staff was motivated, professional and cheerful. Center city location was perfect. Nobu ticked all the boxes.

A lovely hotel and lovely staff.

TL;DR - The staff here was excellent. Room smelled like sewage. Restaurant just okay. Fairly disappointed by the hotel. The staff was fantastic and the room was neat and comfortable but there was a smell of sewage after our noses were acclimated to the cologne permeating the property. Also disappointed in the food. The service was fantastic with the staff taking the time to explain each course of omakase, however the food was whatever. I'm not familiar with the sushi scene in southern Spain but this was above average at best compared to restaurants in Atlanta. The ambiance of the restaurant is also a bit lost. We were seated in the back in what resembled a breakfast area at a Marriott. I would typically chalk it up to travelling with a baby, but there were a tables in the front with small children. Finally, the upstairs patio, while perfectly maintained, was unstaffed. We ended up just grabbing drinks from El Corte Ingles.