Christies Mill Inn Spa, BW Premier Collection

Great location to stay with hood food and service. Do not book there through trip.com as they advised trip.Com piggy backs on other companies and gives you good rates but not for the upper quality room you supposedly book. We were advised the Inn was trying to get away from trip.Com so customers and them are not caught by this issue and trip.Com then does not receive calls in English to review this with them.

Really enjoyable experience with the lake view

Select lake-view room with balcony and you’ll get two chairs outside your door on the second floor where ALL GUESTS have access! So if you want to lay in bed and enjoy the view, the other guests also get a good view of you! They are uncomfortable as are you. Rooms are TINY and rundown. Mold on bathroom wall by baseboard. Television is cable only so very limited. No kleenex box in the room. Had leftovers from restaurant but no microwave. Watched two different tables complain/return their food last night. I had the beef tip penne and it was actually very good though the portion would seem small to some. I also had “the last butter tart” that was dry and tasted stale (and possibly store bought. The most disappointing was breakfast. The “omlette” by most standards was nothing more than a thin crepe like circle (one egg) folded over with possibly two tablespoons of ham, red pepper and red onions cut fine. No cheese so the tiny ingredients kept falling out making it difficult to eat. It came with about 1/2 cup of hashbrowns so definitely not worth the money. I gave up and stopped eating it halfway through. There is a $25 a day “amenities” fee. The pool room looked dark & uninviting, pool was small and not sure it was clean as it was hard to see; and we had no interest in a paddle boat or canoe in the hot sun & wind…so the $50 was hard to take. There are very little things to do in the area, but that’s no fault of the inn. On a plus side, the lake view was pretty and the staff were lovely. The bed was VERY comfortable. We booked through ******* so we think there may be nicer units on the other side of the inn but not sure. We were also beside a public door so people were going in and out all the time so it was noisy with little privacy. There is no elevator so the big old stairway is daunting. Thankfully the owner (?) carried my bags up for me so I was very grateful. I wish I could give a higher review just based on the staff as they were exceptional, but overall, this was disappointing for an anniversary weekend.

We stayed for two nights for a wedding. Our room was a king signature patio lakeview. The bed was large and comfortable. Bathroom was also a large size however the toilet paper was cheap and the shower took a while to get warm. The faucet for it was confusing to turn on. We were only given two bath towels for a 2 night stay...little stingy..had to request them as no room service without requesting it. We went for breakfast this morning and as we past the kitchen door we could hear the conversation between two staff members...one of them dropped the F bomb several times...they even saw us passing and did not apologize for the language used. This is not acceptable, especially when this mill boasts as high end luxury. Considering the high cost of the room $370/night this hotel was overpriced.

I stayed at the Best Western Christie Mills and unfortunately had a disappointing experience. Check-in was smooth, and the room was initially fine. Dinner was average—the potato dauphinoise was decent, but the vegetables were undercooked, and the meat was far too well-done for my taste (I prefer rare). Breakfast the next day was better—I skipped the cold buffet and ordered a breakfast sandwich with fresh potatoes, which was surprisingly good. The real issue came at 4 a.m., when I woke up and found a bed bug crawling across the bed. I immediately called the front desk, and to their credit, the night staff responded quickly by moving me to another room and providing bags for my belongings. However, the new room was significantly smaller, and no rate adjustment was offered—even after I asked at checkout. I also had to pay out of pocket to have my clothes and bags professionally cleaned (around $100), because I didn’t want to risk bringing anything home to my dogs. To top it all off, this happened on my birthday. The night staff was helpful and kind, but I was disappointed by the dismissive attitude of the morning team. I had a clear photo of the bed bug, and it was confirmed. I won’t be staying here again. This experience left me tired, frustrated, and out of pocket.

It was a wrong time because of the icy storm. We weren't able to walk around the area.