Bakadaji Hotel

Great destination for family holiday

Great staff, never met such friendly people. Beautiful hotel, great environment and the food in the restaurant is to die for. Bakadaji has everything you need! Just 5 minutes to walk to the beach and all of the best places of the Gambia are within reach. We will definitely go back.

The hotel is physically nice. The pool is wonderful and clean, the gym access is fantastic! The breakfast is adequate, not special. Problems encountered - no hot water. Mentioned this to the desk several times with no resolution. You are only provided with two bottles of water on check-in, nothing for subsequent days. The standard across most of Africa, frankly the whole world, is that when the tapwater is not potable, the hotels provide guests with at least two bottles of water per day per day. This is honestly a minimal expense for the hotel and relieves the hassle on guests to have to track down water on a regular basis. The Royalista Restaurant just outside the car gate, is a fantastic fusion restaurant with Indian Italian, and some Chinese food. It is incredibly reasonably priced, much more south than the restaurant just inside the gate for the hotel. The hotel was able to exchange currency at what I found to be a very reasonable rate. The beds were quite comfortable, the air conditioning worked well, and the rooms were clean and in good order. I asked for a tea kettle, which was brought right up. However, in this day and age the rooms should be pre-equipped with tea kettles and coffee or tea service for in room consumption, as is the standard in most 3-4 star hotels around the world. The Internet worked OK in the main building, and on the patio, but was virtually nonexistent and incredibly unreliable in the rooms. This poses a significant challenge if you are trying to do work. It is obvious by the shirts, that the staff is definitely being trained to up the level of customer service. By and large, I found most of the staff, especially housekeeping, to be very accommodating and helpful. The restaurant stated on several occasions that they were out of something, yet on two of those occasions, when asking a different person, items would miraculously appear. This hotel has the potential to be quite a place. The management and staff need to pay a bit more attention to detail, put the effort and money into a few of the amenities that are missing, and ensure a reliable supply of hot water.