Guest User
September 17, 2024
I very rarely write reviews however unfortunately the negatives outweighed the positives, the hotel is a pleasant 3* but really doesn’t measure up to 4* standards. On the plus side the staff were very friendly, lovely ladies on the breakfast station. Breakfast fine but pretty average and tea and coffee were poor. They should be served even if the breakfast is buffet style. Beds were really comfortable. Pretty gardens. Worst problem was the soundproofing in the room, all rooms being labelled as fully soundproofed on the website. Ours had an interconnection door and without exaggeration you could hear every little sound from the room next door. Also the external door to the block slammed shut every time anyone went in or out, so definitely avoid ground floor rooms. Size wise the room was ok but was pretty basic and strange that a 4* hotel has only one bedside stable with just an empty space with plug sockets at the other side, no proper shaving/make up mirror in the bathroom, not a single drawer anywhere, and no duvet cover on a pretty ratty looking duvet?? Regardless of whether you book a suite or a standard room all should be up to 4* standard. The hotel may say these issues should have been brought to their attention, maybe so but a 4* hotel shouldn’t have these issues in the first place.