16 Sejong-daero 22-gil, Jung-gu, Seoul, 04520, South KoreaView Hotel Details
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New Seoul Hotel Myeongdong Guest Reviews
4.2/5
Very Good
573 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(573)
Positive reviews(536)
Reviews with photos/video(103)
Convenient location(130)
Easy to get around(87)
Great value for money(35)
Large rooms(23)
Perfect for business trips(21)
Friendly front desk staff(16)
Average lighting(12)
Close to airport(12)
Negative reviews(37)
kaixin_cks
Standard Twin Room
Stayed in Jan 2025
Travel with friends
6 review
4.5/5
Great
Posted on Jan 7, 2025
if you are carrying heavy luggage, better go to city hall station exit 5 that with an escalator. The hotel is 20mins walk away from Meyongdong main street. There is special ice skating event nearby in winter time.
Response from Property: Dear Guest,Thank you so much for feedback. We hope you had a good time during your stay at Newseoul hotel.We really hope you will come and stay with us again.
Anonymous User
Economy Room No window
Stayed in Dec 2024
Couples
46 review
3.2/5
Posted on Jan 1, 2025
I got a room without windows… due to winter… no aircon… only useless blower or heater…so hot till cannot sleep… in the end I open the door to let corridor air to flow in…
Remote control all in Korea language… in the end I just anyhow press the switches… at least a card show the switch layout in English.
Room is small, no shaver, no toothbrush, no comb, no body lotion… the excuses they give is government law… if like this … they can give upon request…the hotel management just want to earn more money from customers .
Hotel near City Hall Station…travel easy… hotel near to Koreana Hotel…
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Response from Property: Dear Guest,Thank you so much for your kind review.We apologize for the inconvenience caused by old facility and amenities.We'll do our best to improve services and make you more satisfied.We sincerely apologize for the inconvenience and dissatisfaction of guests during your stay at our hotel.We look forward to greeting you once again in the near future.
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travelleris
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
19 review
4.7/5
Amazing
Posted on Oct 27, 2024
Great location - very close to City Hall subway station, walking distance to Namdaemun and Myeongdong and then cool nightlife scene alone the river. The roads around City Hall are close and traffic jammed due to protests on th weekend, so keep that in mind if you have to leave or arrive in a car.
They don't offer free toiletries anymore, but there is a vending machine in the lobby for those extra items. The door in our room 300 was a little hard to close and you'd basically had to slam it to close it properly but the room was very clean and had good cable TV. Nice bakery cafe place in the lobby and it's right near Starbucks and across the street from an Olive Young, so there's already lots of shopping opportunities nearby.
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Isa in 中国
Hollywood Double Room
Stayed in Oct 2024
Solo travelers
58 review
3.7/5
Posted on Oct 3, 2024
This is a fine hotel for a quick stay in Seoul.
The Cleanliness could however be better though.
The price is fair and you get what you pay for.
Response from Property: Thank you so much for your kind review.We apologize for the inconvenience caused by the lack of cleanliness service.We'll do our best to improve cleanliness services and make you more satisfied.We sincerely apologize for the inconvenience and dissatisfaction of guests during your stay at our hotel.We look forward to greeting you once again in the near future.
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HuiEnW
Economy Room No window
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Sep 4, 2024
Their bed is memory foam. Very classic colours like black and gold for the design, even the lobby, which can make it slightly gloomy. They are using AI function in the room by asking the iPad to switch off the lights and curtain. There is no shampoo and soap provided. Overall, I enjoyed my stay v cosy environment.
Response from Property: Dear Guest,Thank you for staying with us and taking your time to post the feedback about your experience with our hotel.
Anonymous User
Deluxe Twin Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 6, 2025
the location was near to city hall train station. there were sufficient amenities provided, and hotel staff were responsive to queries even at night. the room and toilets were clean and well maintained.
Response from Property: Dear Guest,Thank you so much for feedback. We hope you had a good time during your stay at Newseoul hotel.We look forward to greeting you once again in the near future.
Imad
Hollywood Double Room
Stayed in Dec 2024
Couples
29 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel location is great, the staff was friendly and everything was convenient. We didn’t have to take the subway a lot as everything was walkable from there.
Response from Property: Thank you so much for your detailed review.It’s always a great pleasure reading a positive review from our valuable guest such as yours. As you mentioned, our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest. We are happy to hear that our location has been comfortable for you. We really hope you will come and stay with us again.
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Guest User
Standard Double Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel is in a great location. By the train station and by the Seoul Lantern Festival. Nice bed too!
Response from Property: Thank you so much for feedback. We hope you had a good time during your stay at Newseoul hotel.We look forward to greeting you once again in the near future.
Anonymous User
Economy Room No window
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 4, 2024
Family-friendly hotel that meets our needs, is conveniently located within 1km of many eateries, and is a 15-minute stroll to Myeongdong shopping street.
Response from Property: Dear Guest,Thank you so much for your kind review. We are very glad that you have had a pleasant stay at New Seoul Hotel and that you were especially pleased with the helpfulness of our location. It is always a great pleasure to receive such positive feedback.Thank you for your feedback once again.
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kkkayan
Standard Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Good location, it is very near city hall metro station and the drop off point of airport express bus. The staff are very nice and helpful.
The hotel is very clear and the TV can play YouTube.
There is a share kitchen for the guest to cook.
Response from Property: Thank you so much for your detailed review. As you mentioned, our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest. We are happy to hear that our location has been comfortable for you. We really hope you will come and stay with us again.
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Daniel
Deluxe Family Room
Stayed in Dec 2024
Family
3 review
1.5/5
Posted on Dec 16, 2024
The location of the hotel is good but it's also in a prime location where rallies and protests are held everyday. We nearly didn't make it to the airport on time as the main street was blocked for the mega rally.
While the room looks clean from far, we spotted dirt and hair lying around the floor. The bathroom floor trap was littered with hair. The housekeeping also didn't do anything with it even when I closed the luggages for their convenience on the 2nd day.
Can only lament on our inexperience overall.
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Response from Property: Dear Guest,Thank you so much for your kind review.We apologize for the inconvenience caused by domestic political issues during your stay.We apologize for the inconvenience caused by the lack of cleanliness service.We'll do our best to improve cleanliness services and make you more satisfied.We sincerely apologize for the inconvenience and dissatisfaction of guests during your stay at our hotel.We look forward to greeting you once again in the near future.
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Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
8 review
4.5/5
Great
Posted on Dec 2, 2024
Good hotel, great location. Only issue was that the staff only replaced 2 towels although we were 3, but other than that everything was as expected and the hotel met expectations.
Response from Property: Thank you so much for your kind review.We apologize for the inconvenience caused by lack of services.We'll do our best to improve services and make you more satisfied.We sincerely apologize for the inconvenience and dissatisfaction of guests during your stay at our hotel.We look forward to greeting you once again in the near future.
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LisBB
Deluxe Family Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 6, 2024
I arrived in Seoul in the early morning of my first day and stayed in this hotel. The hotel was very spacious, comfortable and clean. When I got up in the morning, there were many small stalls on the street behind where I could buy food and stroll around.
Lachlan Burke
Hollywood Double Room
Stayed in Nov 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Nov 11, 2024
Nice amenities and location. Checkin and checkout very convenient. Room is spacious however can be a little noisy on the weekend. Would stay here again.
Response from Property: Thank you so much for your detailed review.We really appreciate your time and your effort. We were delighted to be able to welcome you here. It’s always a great pleasure reading a positive review from our valuable guest such as yours. As you mentioned, our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest. We are happy to hear that our location has been comfortable for you. We really hope you will come and stay with us again.
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sumionholiyays
Hollywood Double Room
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 16, 2024
Firstly, good location, less than 10min walk from City hall station, while there r also a few other stations which are not too far away. Walking distance to Myeongdong and to Insadong (20min). Secondly, amenities are comprehensive with bidet, water kettle, fridge and hair dryer. But fridge was very noisy so we turned it off. Bed is comfortable, I would have wished only that I have one more pillows (instead of only one). Didn't pay extra for breakfast since I preferred to eat out.