Pool Villa Merumatta Senggigi

The resort itself is beautiful. If you want to dive do NOT go there! The waiters are friendly but slow. You can book a trip to the Gilis, to Water falls or other things on Lombok. If you want to dive and snorkel go to the Gilis or Bali. Mass tourism has not arrived on Lombok, for better or worse. ;-)

The resort grounds are spacious and well maintained. The location is walkable to shops and restaurants. The resort is surrounded by water 270 degrees and has spectacular sunset views. The staff are friendly are always focussed on your enjoyment. The pool villa pool was excellent.

Staying at the Merumatta was likened to Indonesian tourism in the 1980/90s. Everything was outdated - the villas were tired, and quite poorly furnished. The aircon in bedroom had to be attended to three times, on the last night it spat ice before then again blowing warm air. We got sick of asking it to be repaired, when what actually was needed was to be replaced. The outdoor spa would only fill to half full due to leaks, so it could not be used. The shower head on en-suite bathroom was faulty, so we largely showed downstairs. The breakfast was perhaps the most disappointing. It was poor quality and chaotic service. The salad bar was dirty, the egg station was slow and disorganized, juice warm and not fresh, coffee tepid - limited fresh fruit, you get my drift. It was perhaps the worst breakfast experience I have had in Indonesia in the many times I have travelled here, and certainly not worthy of the hotel rating. We ate breakfast outside of the hotel a couple of days, because we just could not cope with the poor quality. It would benefit from an experienced and organized service manager - who understands modern hotel breakfast catering/service. To balance my negatives, the cleaning service and linen were good, and the grounds lovely. Sitting at the beach to watch the sunset was a highlight; and the food and beverage prices were reasonable albeit limited to one venue. This isn’t enough for me to consider returning or recommending to others. Overall disappointing.

Marmutta perfect stay Outstanding! Beautiful villa with lovely private jacuzzi and pool shared with just a few villas. 2 restaurants, beach, tennis court. Very safe and the complex was immaculately maintained. 2 minutes walk from the main street with easy access to restaurants, shops, massage etc 20 minutes drive for boats to Gili Islands A lovely place to chill for a few days

Highly recommended. Ensure you stay at this great place. The Villas are very big, pretty and well equipped. From the living room we had a direct access to the private Pool. Just AMAZING! The staff were very polite, kind and professional and at breakfast they always ensured you had what you needed. One of us needed gluten free food and that was no problem what so ever. The sunset from the Sunset bar is to die for. Order a drink and just let the sunset sink in. Thank you to the entire team. We will be back.