New Can Furios Hotel by Can Calco Hotels

Guests appreciate the delicious breakfast and renovated facilities with stunning mountain views. The staff is praised for their warmth and exceptional service.

On arrival we were shown to our room 106 for our 4 night stay with private terrace as requested. The room is spacious with twin beds put together as a double. Not a comfortable bed but adequate. The bathroom is large with a walk in shower. The shower leaks all over the bathroom floor due to poor drainage. The room and bathroom also smelt musty. There were no working outdoor lights to the patio or towards the main hotel with small steps. We reported the lights to the hotel and were offered candles. The outdoor lights were not fixed for our entire stay. Each evening we chose the tasting menu which was full of flavour well cooked and beautifully presented. Hats off to the chef some of the nicest food we have eaten. The outdoor dining is very nice and relaxing. The breakfast is buffet style which can be taken in the indoor restaurant or outside. Although if you choose to have breakfast outside you have to select your tray and carry this to your table, not ideal as there are a number of steps from the indoor dining area to the outside. Our main issue at the hotel was the lack of sun loungers available at the outside pool. You had to place your towel on a lounger early morning to guarantee a sun lounger. We raised our disappointment with the hotel and they said they hadn’t had any problems previously. Not sure this was entirely true. It was our understanding although the hotel wasn’t an adults only hotel it was quiet. Unfortunately for us the pool area wasn’t quiet. The pool is not suitable for children and it is certainly not suitable for ball games and children jumping in and out of the pool. The hotel confirmed they have requested further sun loungers from their head office. All in all we enjoyed our stay and would probably return at some point. Minor disappointments which could so easily be fixed. The staff work extremely hard and are a credit to the hotel. We would urge head office to look at details to ensure guests do not have cause to complain.