Sekupang Tanjung Riau Hotels

Our stay at Holiday Inn Resort Batam was lovely-peaceful and made special by the **exceptional staff** . Thank you to the receptionist for alerting us about a forgotten food package, engineering for quickly fixing our bathroom door, housekeeping for daily tidying and sweet towel toys for my daughter, and the restaurant manager for the thoughtful honey lemon drink. While the building feels a bit dated, the **genuine hospitality** here shines brighter. Highly recommend for families seeking a relaxing getaway!

Stayed the the resort for 4 days, the staff were super friendly and helpful. On the last day they granted us an extra one hour to check out. The massages offered were phenomenal, would definitely come back again for those. However, the hotel might be slightly run down in some places. The amenities looked good but the swimming pool water pumps were not on causing the temperature to be very centralised in some areas and a lot of debris to build up. Moreover, the hotel location was not very suited for my family as we had initially wanted to go to the different beaches. We ended up taking a 40 minute taxi to different places everyday, once even going to the other Harris hotel in Barelang. Overall, the staff was amazing but the other aspects were average. Would recommend this hotel for people who are just looking for an escape from busy life and planning to stay in the hotel.

good service, clean, free coffee, tea, everywhere, delicious, near the main road

Recommended

The location will be very difficult to find food. The rooms are very spacious like a football field. But not soundproof. Even if you book a non-smoking room, the smell will still creep in from outside. Hot water and water availability as well as shower and toilet facilities are very complete and flow well and adjustment is easy. There is liquid soap and a toothbrush and a small amount of typical hotel toothpaste but no shampoo. There are towels. Trash and tissue bins in the room are complete, both in the bathroom and at the table. The receptionists changed, some were friendly and cooperative, some were rude and arbitrary. Overall the hotel is not clean even though it is not in the very dirty category. No cockroaches compared to other hotels in the area at the same price. AC functions normally. There is a room light that doesn't work but it doesn't disturb the whole room. There are charging plugs in many spots, making activities very easy. Local TV channels and the rest is news but not a smart TV Overall it is still very good compared to others at this price but the location is not very strategic for backpackers and is comfortable for those who bring their own vehicles because the parking lot is very large.

New hotel, good environment, good hygiene! The service attitude is also very good, the overall experience is good!