Guest User
September 18, 2024
We checked out on 9/16 after a 5 night stay. The gentleman wearing black shirt unfortunately was not the embodiment of warm hospitality, especially in a place like Sedona. Presumably he did everything by the book, which was fine, but certainly did not improve the reputation for this property. We booked this place for 2 reasons, proximity to the conference place which we flew in for, and it’s part of Marriott which we are of Titanium elite status. If you are looking to stay here because of your status, and are expecting some sort of status related perks, forget it. We didn’t really get any perk, no breakfast, no room upgrade (hotel’s not busy), we did get a room facing the mountains so not sure if that’s what they called “an upgrade”. No guaranteed 4pm late check out, and we only got some daily 10 dollar vouchers per person per room, not good for anything anywhere except for the bar onsite, and they close for lunch. No daily housekeeping either, only once every other day. The hotel lobby decor is quite pleasant, match the Sedona vibe, a nice outdoor area with a decent pool. Small gym, but better than not having one, and they also have a coin laundry. The room itself is fine, overlooking the mountains, has a small fridge and a microwave. Other amenities that a higher end hotel would offer is not available in this property. Overall an alright hotel, but I would suggest looking around more for other options.